Ask most leaders what their job is, and they’ll tell you: to make decisions, to set direction and to drive results. They are not wrong but they are also not telling the whole story about leadership. Here’s what 25 years of working with organisations through some of their most complex transformations has taught me: the leaders who truly make change stick aren’t just making decisions, they are making experiences and those two things are very, very different. More →

UK employers are prioritising cost management over growth as rising business costs and global uncertainty continue to weigh on confidence. This is according to the latest Labour Market Outlook from the CIPD. The survey of more than 2,000 UK employers found that cost management is now the top priority for organisations of all sizes and across all sectors, ahead of improving productivity and growing market share. More →

Business leaders, policymakers and workplace experts have warned that the UK’s fragmented approach to work, wellbeing and welfare is undermining economic resilience, with comparisons to Denmark highlighting the pressure placed on the NHS and benefits system in Britain. The warning came during a Westminster roundtable  for the Policy Liaison Group on Workplace Wellbeing chaired by Dame Carol Black on 13 May. The discussion followed shortly after the King’s Speech opened the new parliamentary session with a renewed emphasis on “economic security”. Participants argued that Britain’s rising levels of long-term sickness and economic inactivity will require a more coordinated approach involving employers, government departments, healthcare systems and insurers. More →

A new report from Turner & Townsend claims that a combination of a rise in demand for premium, Grade A office space and a shortfall in supply in many markets has led to double digit percentage increases in office fit-out costs over the past year in major global cities including Miami, Dublin and Bangalore London is now the second most expensive office fit-out market in the world, with Dublin 18th, Edinburgh and Glasgow 21st, Birmingham 22nd, and Manchester 25th. The year-on-year picture is mixed, as while Edinburgh and Glasgow saw costs rise by 12 percent, Manchester and Birmingham saw prices rise in line with inflation at 2 percent and 3 percent respectively, while in London costs fell by -1 percent, albeit they have increased significantly in recent years. More →

Companies that fail to adopt a people-focused approach to artificial intelligence risk losing their best AI employees within the next two years, according to new research from Gartner. The analyst firm predicts that by 2027, half of enterprises without a “people-centric strategy” will see top talent leave the organisation. The warning reflects growing concern that many organisations are pursuing AI deployment primarily through cost reduction and automation rather than workforce development. Gartner argues that firms focused solely on replacing jobs with the technology are unlikely to achieve the long-term returns they expect. More →