About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

As UK extends flexible working rights, nearly half of people say they’re not equipped

by • Flexible working, News, Technology

Flexible working techAs the UK extends the right to request flexible working to millions of new workers, a new and unsurprising survey from Virgin Media Business claims that nearly half (44 percent) of the country’s businesses do not equip staff properly to do their jobs away from a main office. The survey of 1,274 people already working remotely found that only 30 percent of firms supply staff with a corporate approved smartphone and a mere 16 percent offer tablet computers. Other problems highlighted in the survey include problems accessing broadband (cited by 36 percent), access to company information (32 percent)  and access to emails (21 percent). The survey also reported a mismatch between employer and employee  when it comes to perceptions of security.  While only 22 percent of staff feel it is a concern, 50 percent of them concede that it is a major issue for their employers.

The debate about open plan offices is not helped by its use of stereotypes

by • Comment, Furniture, Workplace, Workplace design

Open plan offices and national stereotypesThe incessant debate about open plan offices is informed by a number of assumptions that can lead us to misunderstand the issues involved. Nigel Oseland eviscerates several of them excellently here, making it plain that a great deal is lost in translation somewhere over the mid-Atlantic. In truth, the European and US experiences of the open plan are very different and while we in the UK could always laugh along with our US counterparts at the organisational insanity of Dilbert, the cubicles themselves were largely alien to us. Another red herring in the debate is the idea that the open plan office is for extroverts and its alternatives for introverts. There is something in this but it’s too simplistic an idea and is often built around the stereotypes associated with sectors such as TMT, the age of workers (especially Gen Y) and supposed national characteristics, not least the reserve of Brits and the brashness of Yanks.

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The new issue of the Insight newsletter is now available to view online

by • Architecture, Facilities management, Newsletter, Property, Workplace, Workplace design

WP

The new copy of Insight is now available to view online. It’s been a busy few weeks for sure and this edition certainly reflects that. We introduce the new issue of Work&Place, the journal we publish in partnership with Occupiers Journal, with contributors that include Professor Franklin Becker of Cornell University, Chris Kane CEO of commercial projects at the BBC, Andrew Laing of AECOM, Simon Allford of architects AHMM Allford Hall Monaghan Morris, designer and workplace strategist Ziona Strelitz and Ian Ellison of Sheffield Hallam University. Elsewhere, Sara Bean reports on key structural changes in the UK property market, Mark Eltringham ponders what we have learned in the build-up to new flexible working regs, Simon Heath casts a jaundiced eye over a mixed bag of RIBA Workplace Award winners and Justin Miller pays tribute to a product that 20 years ago first radicalised then permanently transformed the way we viewed ergonomics and workplace design.

Five things we have learned about flexible working ahead of the new right to ask regs

by • Comment, Flexible working, Technology, Workplace, Workplace design

flexible workingYou can’t help but notice that surveys about flexible working have been pretty thick on the ground over the last few weeks and months. The reason is that – as well as the usual ongoing fascination with the subject – the UK Government is extending the right to request regulations at the end of this month, allowing all staff to ask their employers for flexible working after six months in a job. As well as the numerous studies that firms have commissioned to explore the issue, there has been even more commentary and guidance, often from law firms. While we should always view each of these in context, adding however much salt we deem necessary to season their findings, what is always interesting when you have a media pile-in like this is to sift through it all to look for patterns, common themes and contrasts. Here are just five:

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The ties that bind facilities management with workplace design

by • Comment, Facilities management, Workplace design

Facilities management and workplace designThere is an ongoing feeling within the facilities management discipline that when it comes to the design of workplaces, the majority of facilities managers are not consulted early enough or well enough or consistently enough to ensure that the end result of the design process is a workplace that is as functional and as effective as it could be. The reason this feeling persists is that in many cases it is true. Or at least is true to a greater or lesser extent depending on how you view these things. And if that sounds woolly, then you  have to remember we are talking about facilities management here, finding a definition for which has been like nailing jelly to a wall for many years. In many cases the demarcation between workplace design and workplace management is based on the mistaken idea that the two have little correlation when in fact the relationship between them should be more akin to that between sex and parenthood. One is an act of creation and the other of care, with the latter a direct consequence of the former.

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The new issue of Work&Place is now available to view online

by • Architecture, Premium Content, Technology, Work&Place, Workplace, Workplace design

Work&PlaceThe new issue of Work&Place is now available to view online. Published by Occupiers Journal in partnership with Insight it offers a wide range of thought leadership, research, commentary and case studies from the world’s foremost commentators, academics and practitioners in the world of workplace design and management. Contributors this quarter include Professor Franklin Becker of Cornell University, BBC CEO of Commercial Projects Chris Kane, Andrew Laing of AECOM, Simon Allford of architects AHMM Allford Hall Monaghan Morris, designer and workplace strategist Ziona Strelitz and Ian Ellison of Sheffield Hallam University. Work&Place offers progressive and informed commentary on some of the most pressing and cutting edge issues facing workplace designers and managers around the world today including co-working, office design, architecture, facilities management, workplace analytics, technology, flexible working, productivity and urbanisation.

Where office workers would really like to work? Outdoors.

by • Company news, Furniture, Workplace design

office workers outdoorsLast year, we shared research from Overbury which suggested that what most people really wanted from their offices was for them to be a lot more like Starbucks. Now new research from Steelcase Solutions claims that what people would really like is to be working in bucolic splendour, or at least an indoor approximation of it. The survey of around 800 UK based office workers carried out by IPSOS claims that people would feel more optimistic about their work if natural light, more control of temperatures and informal, dynamic spaces were core elements of their working environments, which coincidentally are also important factors in fostering wellness and productivity. In addition, the authors of the report  claim that more offices in future will apply biophilic design principles to offer staff a daily glimpse (or illusion) of the great outdoors. More →

Four regional winners named in competition to find world’s best tall building for 2014

by • Architecture, News, Property

best tall buildingThe awards programmes pile up at this time of year and following the announcement of RIBA’s best workplaces for the year, four buildings, from the United States, Australia, the Netherlands and the United Arab Emirates, have been named the best tall building in the world for 2014 in their respective region by the Council on Tall Buildings and Urban Habitat (CTBUH). An overall winner for the “Best Tall Building Worldwide” will be named from the four regional winners, following presentations from the owners and architects of each building, at the CTBUH 13th Annual Awards Symposium, which will take place at the Illinois Institute of Technology, Chicago, on November 6. The symposium will be followed by the Awards Ceremony and Dinner in the iconic Crown Hall, designed by Mies van der Rohe. The 10-Year, Urban Habitat, Lifetime Achievement, Building Performance and Innovation awards will be announced in the coming weeks, and will also feature at November’s awards events.

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UK businesses have mixed attitudes to flexible working, according to two new studies

by • Flexible working, Workplace, Workplace design

Flexible working City of LondonThe mixed attitude of businesses towards flexible working generally – and a new tranche of UK regulation in particular – is evident in two new studies. While a Citrix survey found that under half of small and medium sized business owners support the new flexible working legislation due to come into force at the end of this month with even fewer seeing it as a positive development, another study by recruitment consultants Robert Half found that two-thirds of large financial services firms use flexible working as a way of attracting and retaining employees. According to the report, this is particularly important in The City right now because  many prospective employees are put off by the poor image of the financial services industry and so firms are keen to make themselves more attractive employers so are turning to flexible working and better workplaces to entice high-grade staff.

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Lack of joined up thinking hampers efforts to reduce commercial property energy consumption

by • Environment, Facilities management, News, Property

SunriseA new report commissioned by the Green Construction Board, Property Industry Alliance and UK Government claims that efforts to tackle energy consumption in commercial property and reduce the associated emissions of greenhouse gases needs a new approach to the way policies are understood, monitored and enforced. The warnings come in a paper produced by Deloitte which suggests that while the associated potential for savings and a wide range of environmental and economic benefits are beyond question and the Government has the will to make them happen, there is a lack of cohesive thinking in current policies and legislation coupled with a shortfall in innovation and investment. When the report was commissioned last year, it was done so on the basis that buildings remain the UK’s largest contributor to carbon emissions, with energy use in non-domestic buildings accounting for 17 per cent of the total.

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BRE launches new business assessment and certification scheme for BIM

by • Architecture, Facilities management, News, Property

BIM Level 2The Building Research Establishment (BRE) has developed a new scheme for assessing and certifying businesses as providers of the Government’s BIM Level 2 services.  Delivered on site, it is designed to help companies provide evidence that they have the policies and procedures required to deliver level 2 BIM in line with the Government’s strategy, as well as acting as a strong marketing tool. The scheme is available for businesses and comprises evidence-based assessment of BIM business and management systems in line with Level 2’s process requirements. Those that successfully meet the criteria are awarded Certificated BIM Capability Assessment status by BRE Global, the BRE Group’s independent certification body. The process includes providing businesses with a full post-assessment report that details areas of compliance and, if applicable, non-compliance. A yearly site audit and review is performed to verify that standards and criteria continue to be met, with a full reassessment carried out every three years.

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Public sector procurement skills at heart of updated UK Civil Service plan

by • Knowledge, News, Public Sector, Technology

Public sector procurementThe UK Civil Service has outlined the latest developments in the way it procures goods and services as part of its updated Civil Service Plan for 2014/15. These include a fresh take on the way the Crown Commercial Services (CCS) function operates with private sector firms. This is seen as an essential part of the new form of public sector procurement within the context of a Civil Service which ‘understands the private sector and can work confidently with them, whether purchasing goods and services through complex procurement or learning from them to enhance customer service’. The new approach to public sector procurement will be built on a range of new management skills and schemes to recruit new types of managers which will allow Government departments to share ideas and best practice and collaborate more effectively with suppliers and consultants.  The document also emphasises the expansion of digital capabilities of the public sector services as a way of working with private forms and individuals.

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