About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

June 6, 2014

Feeling excluded at work is worse for wellbeing than bullying, claims report

by Mark Eltringham • News, Workplace

Being ignored at work is worse for physical and mental wellbeing than harassment or bullying, says a new study from the University of British Columbia’s Sauder School of Business. Researchers found that while most see ostracism as less harmful than bullying, feeling excluded is significantly more likely to lead to job dissatisfaction and health problems. The study, Is negative attention better than no attention? The comparative effects of ostracism and harassment at work, is to be published in the next issue ofOrganization Science. The researchers found that people rate workplace ostracism as less socially inappropriate, less psychologically harmful and less likely to be prohibited than workplace harassment. Additional research revealed that people who claimed to have experienced ostracism were significantly more likely to report a degraded sense of belonging and commitment, a stronger intention to quit their job, and an increase in health problems.

June 6, 2014

Audit commission urges UK councils to make better use of property

by Mark Eltringham • News, Property, Public Sector

UK local authorities should make better use of their £170 billion estate, including divesting or reusing around £2.5 billion worth of surplus assets, according to a new report from the Audit Commission. The report acknowledges that the estate has already shrunk by a third over the last decade but says there is still scope for councils to be more proactive in the way they manage property, not least when it comes to decisions about the use of idle or underused buildings and land. As the local government estate continues to shrink due to spending cuts and a range of Central Government initiatives such as the One Public Sector estate scheme, it was vital councils understood the properties in their portfolio and regularly reviewed them, according to the report’s authors.

June 5, 2014

Record uptake of flexible working masks what is really changing about the way we work

by Mark Eltringham • Comment, Flexible working, Technology

This week the Office for National Statistics has released new figures which show that flexible working is at a record high in the UK. The headline figure from the ONS is that 14 percent of the UK workforce now either work at home full time (5 percent) or use their home as a base (8.9 percent). This represents a 1.3 million increase over the six years since the onset of the recession. The report shows that those working from home are typically skilled, older (half between the age of 25 and 49 with 40 percent of over 65s classed as homeworkers) and better paid than the average worker (30 percent higher than the national average). The Government is claiming it as a victory for the promotion of flexible working through legislation and the TUC as a sign of the increasingly enlightened approach of bosses in helping employees find a better work life balance. And they’re both wrong.

June 5, 2014

Many UK firms are unaware of new flexible working rules, or unready for them

by Mark Eltringham • Flexible working, Knowledge, Legal news, News

The UK is introducing new flexible working legislation at the end of this month, but two new surveys highlight a startling lack of awareness of the changes. According to research from Jobsite, more than half of UK firms and three quarters of employees are unaware of the changes and 25 percent of those firms who are aware of the new law hadn’t considered its implications. The second survey, from QualitySolicitors (sic), found an almost identical lack of awareness amongst SMEs, with just under half of the firms unaware of the new rules and just over a quarter admitting to being unprepared for them. The changes mean that from 30 June, all employees who have worked for their employer for at least six months will be entitled to request alternative working patterns.

June 2, 2014

How Adolf Hitler’s desk came to be modified and used for another fifty years

by Mark Eltringham • Facilities management, Furniture, News

It would have been a bit early for Christmas anyway, but German authorities who have identified the desk Hitler used while working in the Reichkanzlei during the War say it isn’t for sale, despite the fact it would be valued at tens of thousands of pounds to a specialist collector. In 2014, The Associated Press issued a picture of the desk which was made in 1937 and used in a US military base in Berlin up until 1996. Facilities managers being who they are, when it was handed back to the German authorities it had been modified with fax and telephone connectors. The desk is now kept away from the public gaze in a storeroom in Weissensee near Berlin and Germany says it will never be sold, even though it would prove a very attractive acquisition for collectors of militaria. ‘The desk is, and remains, the property of the Federal Republic,’ said government spokeswoman Jacqueline Besse. However, a piece of another desk belonging to Hitler was sold recently.

June 2, 2014

Flexible working might help firms to deal with World Cup fever, claims ACAS

by Mark Eltringham • Flexible working, Legal news, News, Technology, Workplace

While FIFA works out whether it wants to dig itself in deeper or climb out of its own hole in addressing the World Cup bribery scandal, thoughts in the business world about this Summer’s quadrennial festival of football turn, yet again, to the matter of how to deal with it all. One of the first up with suggestions this time is the UK employment conciliation service agency ACAS which thinks the answer no longer lies in turning a blind eye to what people get up to, but instead working around it. They are urging firms to allow staff to work flexibly during the World Cup so they can watch games with minimal disruption to business. ACAS last month issued new guidance on flexible working in advance of a change in the rights of workers to request flexible working at the end of June, and is now suggesting that flexible working will help to reduce absenteeism and disruption during the tournament in Brazil which begins on June 12.

May 30, 2014

Flexible working constrained by failure to incentivise off-peak travel, claims Government report

by Mark Eltringham • Flexible working, Technology, Workplace

New research from the UK’s Department for Transport (DfT) has revealed how a simple change in the price structure of rail tickets could allow increased flexible working and better manage the current rush hour crush on public transport. The study, carried out by IFF Research, claims that two thirds of organisations could increase the scope for flexible working if the price of off-peak season tickets were reduced. The report claims that, at present, employers have little or no incentive to accommodate more flexible working but that if the cost of travel was reduced outside of peak travel times so that commuters felt a significant financial benefit, then two-thirds of the organisations that took part in the study, ‘felt that they would be able to accommodate at least some staff travelling to work avoiding the centre of the peak’.

May 29, 2014

Green light (at last) for nine acre Birmingham City Centre mixed use development

by Mark Eltringham • Architecture, News, Property

The developer of a major new mixed use project on a 9 acre site in the centre of Birmingham has announced that work will begin soon, after nearly ten years of delays. The £500 million Arena Central scheme was initially announced in 2004, then significantly extended and revised in 2011 to double the amount of commercial property available as part of the development. The first impressions of the finalised plans were published earlier this year and featured open public spaces, an urban meadow, cascading water features, ramps and a pedestrian spine that connects the elements of the site and connects to the main shopping areas in Broad Street and city centre residential areas to the South. All in all, landscape architect Gillespies has designed four acres of soft landscaping within the development, nearly half of its total footprint. The first office building for the site will be designed by Make Architects. The building, named Arena 1 will be a 144,000 sq. ft. set to complete in 2016.

May 28, 2014

Barangaroo South Tower 2 in Sydney is now Oz’s greenest large office building

by Mark Eltringham • Environment, Facilities management, News, Property

One of Sydney’s landmark new office towers has just been awarded a 6Star Green Star –Office Design V3 rating, the Green Building Council of Australia’s highest environmental accreditation. South Tower 2 in Barangaroo South is part of a $6 billion carbon-neutral development alongside Sydney Harbour. The 42 storey skyscraper is part of a three commercial building cluster in Barangaroo South called International Towers Sydney. Each of the buildings incorporates arrange of sustainable features including cooling systems using water from the harbour and solar shading. The buildings also make use of the development’s shared environmental features including an on-site backwater treatment plant which will recycle up to one million litres of water a day for use by the local community. The intention is to create a world class sustainable community in the city.

May 27, 2014

A third of UK workers would welcome a digital assistant to free up their time

by Mark Eltringham • Comment, News, Technology

In the 2008 Pixar film WALL-E, humans have fled the planet they have destroyed in an orgy of garbage-generating mass-consumerism and been reduced to morbidly obese, sedentary lumps living vicariously through screens and whose every need is catered for by the machines around them. Well, they say the best science fiction is really about the present day and sure enough, it appears that many of us are perfectly happy with the idea of suckling at the galvanised teat of a robot overlord. A new survey carried out by ClickSoftware claims that a third of UK employees would welcome the idea of having a personal digital assistant to help them carry out everyday tasks. Over half (58 percent) hope that intelligent apps will take on at least a tenth of their workload in the future, especially those tasks considered mundane and repetitive such as administration, work scheduling and planning journeys.

May 26, 2014

Flexible working just one factor that can lift the workplace blues

by Mark Eltringham • Flexible working, News, Workplace

New research commissioned by office supplies firm Viking claims that many people working for small businesses are unhappy, stressed and demotivated in the workplace for much of the time but that their misery can be alleviated with flexible working, training, social events and generally a bit more information and attention from their employers. The research found that a third of the employees surveyed, all of whom work for firms with fewer than 50 employees, claim to be unhappy for more than half of their time at work, with 42 per cent saying they are also stressed and unmotivated. The respondents claim that these issues could be resolved with more flexible working, social events, personal development and business updates. With workers rating such displays of affection more highly than a pay rise, a spend of less than £500 per employee each year on the things they cherish could make them more happy and motivated.

May 23, 2014

Workplace design and management of TMT sector aped by other firms

by Mark Eltringham • Facilities management, Flexible working, Property, Technology, Workplace design

The publication of a report last week by the British Council for Offices highlights the wider impact of workplace design trends and commercial property arrangements in the increasingly important Technology, Media and Telecoms (TMT) sector. Not least it suggests that they are having a transformational influence on the way firms in other sectors approach leases, workplace design and the changing nature of work. It is no coincidence that the TMT sector is the one most commonly associated with the employment of the much-talked-about Gen Y demographic, nor that the business practices most commonly associated with this overly-stereotyped group are those that are having the greatest influence in the way we design and manage offices.