About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

March 18, 2014

What the UK regional divide can teach us about the way we design offices

by Mark Eltringham • Comment, Facilities management, Workplace design

In the BBC documentary Mind the Gap, Evan Davis asks why London has an economy that is larger than and different to those of other UK cities, but also getting bigger and more differentiated. One of the main reasons he finds for this is something called agglomeration; the more skilled people you can put within physical reach of each other in an environment, the more productive and economically successful that environment will become.The problem for the UK is that not only is London of a different magnitude to its other cities, it does not comply with something called Zipf’s Law which states that in a typical country the largest city will be around twice the size of the second largest, around three times the size of the next largest and four times the size of the fourth largest and so on. It shouldn’t be taken too literally but it does illustrate the important economic principle of agglomeration and explains why there is such a widening divide in the UK economy.

March 17, 2014

The engaged employee remains as elusive as ever, claims global Deloitte report

by Mark Eltringham • Flexible working, Knowledge, Technology, Workplace

To describe the truly engaged employee as elusive would be something of an understatement. It seems as if the more firms strive to engage with the people who work for them, the less engaged they become, like somebody responding to the gifts and attention of a needy and increasingly creepy lover. A new study from Deloitte frames the paradox. The Global Human Capital Trends survey of 2,500 organisations from around the world found that as they pursue policies to engage employees, they also exhibit a startling inability to do so. Regardless of what they try, they struggle to attract and retain the right people and are all too dispiritingly aware of their ability to create a compelling and engaging brand. The findings back up those of a worldwide Gallup report published last October which found just one in eight employees feel committed to their jobs and able to make a positive contribution.

March 14, 2014

Might a lack of joined-up thinking undermine UK high-tech ambitions?

by Mark Eltringham • Comment, News, Property, Technology

Old Street: the UK’s tech epicentre

Over the past week both Prime Minister David Cameron and London Mayor Boris Johnson have offered up visions of economic success founded on new technology. Yet, as the CBI points out in a new report pinpointing the dearth of talent needed to make such dreams a reality, politicians often appear to ignore the realities of a situation. In its new report, Engineering our Future, the CBI calls for significant action to make a career in the key disciplines of science, technology, engineering and maths more attractive and easier to pursue. The report points out that these are the skills needed to underpin the Government’s stated focus on the tech, environmental, engineering and manufacturing industries that will shape the country’s future and is calling for a cut in tuition fees, new courses and inter-disciplinary qualifications to allow those skills to flourish.

March 13, 2014

Gallery: Google’s Kuala Lumpur office offers an alternative vision of a tech palace

by Mark Eltringham • Workplace design

Mention the offices of Google (or Facebook or Apple) and you’re perhaps most likely to think of the latest generation of gleaming Xanadu-like corporate tech palaces now being planned or built in London or California. But the new offices of Google in Kuala Lumpur offer a distinctly different vision. Designed by M Moser Associates, this is a compact community space centred on a cafe, meeting rooms and retro gaming zone. The pre-school acid colours and shapes, regionalised biomimicry, exposed building services, toys and knowing use of vintage decor are all familiar elements of a design aimed at young(ish) techies and creatives, but the main drivers for the revamp are the equally familiar commercial needs to consolidate a previously dispersed workforce into a single space and give them a choice of zones in which to interact. More →

March 13, 2014

Insight confirms partnership with Clerkenwell Design Week

by Mark Eltringham • Architecture, Events, Flooring, Furniture, Lighting, Workplace design

Workplace Insight has confirmed a partnership agreement with Europe’s largest commercial interior design event, Clerkenwell Design Week. The event takes place each year, uniquely using the showrooms and other spaces that make the Clerkenwell area of London home to more creative businesses, designers and architects per square mile than anywhere else on the planet. It is also part of the East London Tech City hub. Now in its fifth year, the 2013 event attracted 50,000 registered attendees and thousands of others visitors. Insight will be covering the event, which will take place from 20 – 22 May, focussing especially on the intellectual content that forms a central element of the week’s content. We will be inviting the many eminent speakers and commentators to share thoughts and ideas in the build up and aftermath.

March 12, 2014

Interminable UK public sector procurement deters suppliers, claims report

by Mark Eltringham • Facilities management, News, Property, Public Sector

Last week’s story about the jaded view UK organisations have of the way public sector organisations buy goods and services provoked a great deal of discussion on LinkedIn. Now new research from specialist purchasing data analysts Spend Network has revealed that the UK government is the third slowest in the EU when it come3s to tendering. The UK government takes 53 days longer than the EU average, with only Greece and Ireland taking longer, and they’ve had their own particular economic problems to deal with over the last few years. The data is comprehensive, covering 1.8 million EU tenders over a period of five years. It found that it takes 172 days for the UK government to award a contract after the posting of an OJEU notice, at a cost to the economy of £22bn.

March 12, 2014

Employees have spent average of £500 on BYOD, claims European survey

by Mark Eltringham • News, Technology

It’s not so long ago that companies were looking to ban employees from using social media and their own phones during work hours, or at least introducing policies to make it a disciplinary issue. Oh, we can LOL about it now but at the time it was routinely compared to the smoking ban, forcing educated adults to huddle outside fire escapes for a quick Facebook fix while their old-school colleagues sat in the warmth, offline but manning the phones. Of course, all this was before firms worked out they could actually get employees to pay for their own stuff and save themselves the expense. All they had to do was label it BYOD and talk about empowerment and people would cheerfully fork out what turns out to be a reasonable amount of money so the firm doesn’t have to.

March 10, 2014

The workplace of the future is one founded on uncertainty

by Mark Eltringham • Comment, Facilities management, Flexible working, Technology, Workplace, Workplace design

We now know for a fact that the good people at the UK Commission for Employment and Skills take heed of what they read on Workplace Insight. After Simon Heath recently eviscerated the idea of the year 2020 as a useful marker for the ‘future’, a new report from the UKCES draws its line in the sand a bit further on in 2030. It means they can’t have a ‘2020 Vision’ and for that we should be very thankful. Yet the report still falls into the same traps that are always liable to ensnare any prognosis about the workplace of the future, notably that some of the things of which they talk have happened or are happening already. Then there’s the whole messy business of deciding what will emerge from the chaos; a bit like predicting the flavour of the soup you are making when a hundred other cooks are secretly adding their own ingredients.

March 7, 2014

Large and small firms demand greater transparency in government procurement

by Mark Eltringham • Company news, Facilities management

The whole thorny issue of public sector procurement is never far from the news, but this week gained new prominence as one contractor walked out on a £1 billion contract because it felt the Ministry of Justice hadn’t grasped the idea of intellectual property amongst other things, while the Confederation of British Industry raised the stakes overall by claiming that a culture of secrecy in government purchasing continues to foster mistrust and waste taxpayers’ money. The CBI goes so far as to claim that even the most high profile botched contracts over recent years have not deterred the government from its move to inculcate a culture of opacity rather than transparency when procuring goods and services. It called on the Government to move to open book contracts so that all parties are aware of contract terms and margins.

March 7, 2014

UK commercial property thriving, as domestic investors shy from London

by Mark Eltringham • News, Property

Edinburgh is one city enjoying a resurgence in investment

The distinctions between the commercial property market in London and those in the rest of the UK are becoming increasingly evident, based on new data from DTZ. While the value of transactions hit a record breaking £44.7 billion last year, up nearly a third on the figures for 2012, the majority of investments into regional markets were made by domestic firms while those in London were dominated by overseas investors. Around £23 billion of the overall total was invested in property outside of the capital, a reversal of last year when more money was invested in the capital than outside it. Meanwhile foreign investors spent a total of £20bn throughout the year with the majority (£14.2 bn) invested in Central London. According to DTZ, one notable trend in the year was for UK investors to divest property in London and shift investment to other areas of the UK.

March 6, 2014

Business continuity report confirms technology still biggest threat to firms

by Mark Eltringham • News, Technology

Forget the recent UK floods. When it comes to risks to their businesses, it’s still tech that keeps business leaders awake at night, according to the latest annual Business Continuity Institute Horizon Scan report. Technology related threats continue to rank higher than natural disasters, security and industrial action according to the report which gauges the threats that organisations consider to be their biggest concerns. Nearly four-fifths of business leaders fear that an unplanned technological event, cyber attack or data breach will harm their business. Nearly three quarters (73 percent) consider malicious attacks through the Internet a major threat that needs to be managed closely, while nearly two-thirds (63 percent) think that social media remains a challenge. Meanwhile, one of last year’s threats – supply chain resilience – dropped out of the top ten completely.

March 5, 2014

New data suggests that London no longer belongs to the UK, but the World

by Mark Eltringham • Comment, News, Property

One of the subjects touched on in the first episode of Evan Davis’s BBC documentary series about the economic distinctions between London and the rest of the UK Mind the Gap was the impact of investment by the global super-rich into London property. At one point he asked the Malaysian investor behind the £8 billion Battersea Power Station redevelopment whether he’d considered investing in other cities in the UK. The response was a straight no, but the accompanying glance said rather more. London is no longer a British city but one that belongs to the world, it said, so any comparison with Manchester, Birmingham, Bristol, Leeds, Cardiff and Edinburgh is meaningless. You might disagree with this point of view, but a raft of new data appears to make it very evident indeed that London is now shaped by global plutocrats in a way that cannot be mirrored in the rest of the UK.