About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

More law firms introducing flexible working, but progress remains slow

SisyphusWhen it comes to the adoption of flexible working, law firms have proved to be one of the more intransigent sectors in the UK. But there are signs of change with news that more firms in Scotland are embracing new working practices. A survey of 3,400 solicitors carried out by the Law Society of Scotland found an increasing number were making use of flexible working. The research shows that while the majority of respondents (77 percent) continue to work full time, two thirds are now allowed to work away from their main place of work although take-up remains sluggish with only a quarter doing so at least once a week. In marked contrast to other professions, around two thirds of respondents did not access emails and work files while away from the office.

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Video: What Stephen Fry can teach us about Cloud computing for business

Video: What Stephen Fry can teach us about Cloud computing for business

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Not one of our usual cutesy attempt to find the links between the thoughts of Aldous Huxley, Baloo or the Arctic Monkeys and some workplace issue or other but a completely straight exploration by technophile Stephen Fry of the enduringly nascent and misunderstood technology still indistinguishable from magic that is Cloud computing. The national treasure and renowned smart-arse looks at the development of the principles behind the Cloud in an historical context and applies them to business thinking for those of us who struggle once the serious technical explanations begin. Most of us, in other words.

What the endless debate about HS2 can teach us about how we work

A man working on a train

A man working on a train

One of the most fascinating aspects of the debate about whether the UK should spend £50 billion (or whatever you think it might be) on the new HS2 rail network, is the way in which it has formed a touchstone for a discussion about how we work. But people on both sides of this debate can have things either spectacularly or misguidedly wrong. On one side, the people behind the scheme, including the Government, used the jaw-dropping assumption that nobody worked on trains as the foundation of a business case. That was the familiar sight of large organisations working their relentless way towards a number they wanted, regardless of inconvenient facts. This idea has now been so widely discredited and mocked that it has been dropped completely from the latest business case, tellingly the sixth in just three years. And yet on the other side, we have people arguing that we should travel less and use videoconferencing as an alternative to face to face meetings, which can be almost as problematic.

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Many UK facilities managers still failing to see the magic of BIM, claims report

Zim Sala BimAccording to a new survey from the Royal Institute of Chartered Surveyors, the UK’s facilities managers are simply not ‘getting’ what Building Information Modelling is all about and how it can be applied. The latest research into the acronym replete debate about the role of BIM found that more than a third of facilities management professionals are unfamiliar with building information modelling and its uses. RICS is calling on facilities managers to increase their general awareness of the potential of the technology. The survey was carried out on behalf of RICS by the crudely monikered and government funded BIM4FM initiative and found that of the nearly two thirds (65 percent) of respondents who were aware of BIM, nearly all (62 percent) believed it would help them in their roles.

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Looking forward to Workplace Week; productivity and the connected organisation

'High Street' at Network Rail's Milton Keynes base

‘High Street’ at Network Rail’s Milton Keynes base

There’s not much time to go before Workplace Week, which takes place from the 4th to 8th November. The annual workplace conference and fundraiser for Children in Need will include more than a dozen visits to offices in London and around the UK, a one-day convention and events staged by Kinnarps, ASOS, KPMG, Herman Miller and Colebrook Bosson Saunders. Site visits include to the public sector’s new generation of landmark buildings, Network Rail, RBS and Innocent Drinks. The theme of this year’s convention on the 5th November is Driving Productivity Through The Connected Organisation which will take place at PricewaterhouseCoopers’ offices. Speakers includes Keith Saxton, director of financial services at IBM Research; Johnny Dunford, global director of commercial property at RICS; and Liz Nottingham, Regional HR Director for Western Europe at Starcom MediaVest group.

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The Great Gatsby and the rehabilitation of the office cubicle

The Great Gatsby and the rehabilitation of the office cubicle

The finest closing sentence of any novel in my opinion is that in The Great Gatsby. “So we beat on, boats against the current, borne back ceaselessly into the past.”  It is a reference to the futility of our attempts to escape the past, even as we look to the future, dreaming of how “tomorrow we will run faster, stretch out our arms farther”. F Scott Fitzgerald was referring to people when he wrote it, and Jay Gatsby in particular, but it’s a passage that resonates in a number of ways, especially in those areas of our lives that deal most intimately with what it means to be human. And one of these is self-evidently the workplace, where any articular attempt to define the ideal office for a particular time, including the future, is complicated by the fact that we must always meet the needs of the beasts that inhabit it. Regardless of the tools we have at our disposal with which to work more effectively, or just plain ‘more’ we remain fundamentally the same animals we were thousands of years ago.

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Economic recovery, the changing psychological contract and the future of the office

display_img_01There has always been a link of one sort or another between the labour market and office design. So, as the UK’s unemployment statistics continue to fall, they remain moderately high and there continue to be structural changes in the nature of work, typified by this year’s debate about the growing use of zero hours contracts. You have to wonder what impact structural changes,  levels of unemployment and redundancy (around 4 million in the UK since 2008) have had on the way we manage and design our workplaces. There is no doubt that the downturn combined with the structural changes in the way we work have had an effect on demand for commercial property, but what will it all mean in the longer term?

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RIBA reports a surge in confidence and headcount for UK architects

RIBA Logo

The good news keeps on coming for the UK’s architects. Following a number of reports of increased activity in the sector earlier in the year, the latest RIBA Future Trends survey reports that architects are increasingly confident about their future workloads. The Index used by RIBA to measure confidence rose by four points in September to +26. The number represents the difference between those expecting an increase in work and those expecting  decrease. Encouragingly, the increase in confidence was seen across all of the sectors surveyed and in every part of the UK. The survey also recorded an increase in headcount in architectural practices as firms gear up to meet the demands of their increased order book.

Over 40 percent of refurbishment projects fail September health and safety checks

Working at HeightFollowing the extensive enforcement action it took against construction sites in March, the latest Health and Safety Executive ‘swoop’ on refurbishment projects in September found that more than 42 percent of them failed the subsequent inspection.  During the month, HSE inspectors paid unannounced visits to 2,607 construction sites where refurbishment or repair work was taking place and reported that 1,100 of them failed the safety checks. On 644 of the sites, practices were deemed so poor that enforcement action was taken to protect workers. More seriously, 539 prohibition notices were served to put an immediate end to dangerous activities and inspectors issued 414 improvement notices requiring standards to improve.

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The latest issue of Insight is now available to view online

Chaplin (Modern Times)The new issue of the Insight newsletter is now available to view online here. This week, we look at the growth in demand for offices in the UK’s regions, the growth of interest in flexible working. Mark Eltringham argues for a more honest debate about workplace productivity, while Dave Coplin of Microsoft and one of the speakers at this year’s London Worktech argues we need to reimagine work completely. Workplace Week offers you a chance to visit some of the public sector’s most innovative workplaces including the HQ of the Department for Education. And we have news of a new task force which has been launched to define what zero carbon actually means with regard to domestic buildings. And if all that isn’t enough, it’s only meant to give a summary of the great things that have been on Insight this last week.

Video: reimagining work to help people become happier and more productive

Video: reimagining work to help people become happier and more productive

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Most companies are engaged in an attempt to help employees become happier, more productive and – yes –fitter at work. Firms do this because they are nice people or in the commercial interest of the business, or both. The problem is they are not doing it with a fixed set of criteria. Not only do they have to cope with changing commercial and economic conditions and legislation, they have to do it while the very nature of work evolves rapidly and in very different ways for different organisations. This is not so much like somebody moving the goal posts as it is like one of those games on It’s A Knockout where a contestant tries to do something while other people are shaking the platform they are standing on, squirting them with water, running into them, hitting them with things and yanking them back with ropes.

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Workplace Week announces details of visits to London Government buildings

DfE London HQ

DfE London HQ

For the first time, Workplace Week includes visits to two Government offices, the Department for Education at Sanctuary Buildings in Great Smith Street (pictured) and the Department for International Development on Whitehall. The DfE is just a stone’s throw from the Houses of Parliament and boasts outstanding views of several major landmarks. The building is home to some 2,000 staff who work in a flexible environment with 7 desks for 10 people. The Department for International Development moved to its new London HQ, the oldest purpose-built office in London, at the beginning of the year. The DfID has created a modern, flexible environment which encourages collaborative working, whilst being sympathetic to the historic nature of the building.

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