About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

May 2, 2019

The best workplace events to look forward to in May

by Mark Eltringham • Events, News

The events season is in full swing every May and this year is no exception. So much so that we’ll never do justice to how much is going on in one story. As the workplace sector becomes increasingly well defined in its own right and the world sets out to address a number of pertinent challenges for the way we live and work, this might prove to be something of a seminal year and so it’s important to be out and about sharing ideas. Fortunately, you can find a full list of relevant happenings around the world on our Events page, the most comprehensive calendar of workplace related events in the world, in partnership with Herman Miller. Here are a few of the best to whet your appetite: More →

April 30, 2019

Best workplaces in London honoured at BCO annual Regional Awards

by Mark Eltringham • News, Property, Workplace design

Six London businesses celebrated success at the BCO Annual Regional Awards earlier today, with Facebook, 2TVC, Deloitte, Boden, Project North and Fora Borough all recognised as the capital’s best workplaces. The prestigious BCO Awards programme recognises the highest quality developments in the UK and sets the standard for excellence in the regional and national office sector. Today’s ceremony marked the third of the BCO Regional Property Awards dedicated to London, celebrating the best office space in the country. London winners will compete with those from other regions at the BCO National Awards in October this year.

April 30, 2019

Role of AI and automation in recruitment poses a challenge for HR

by Mark Eltringham • News, Technology, Workplace

Last week, news emerged that an automated system at Amazon had started firing low performing workers, highlighting the new role of AI and automation in traditional HR practices. Now a new report from the CIPD claims that the use of such systems will have a widespread but mixed impact on jobs. According to the study, the introduction of these new technologies at work will see job opportunities grow, by enhancing roles, employee skills and their pay. However, lack of thought and planning on how people and technology work together is reducing productivity improvements and increasing the risk of people being left behind.

April 29, 2019

UK productivity slump linked to employee experience and lack of meaning, claims Deloitte report

by Mark Eltringham • News, Technology, Workplace, Workplace design

Only half of UK employees consider their organisations to be effective at creating a positive work environment and only two fifths consider their employer to be effective at creating meaningful work. With 84 percent of workers stating that employee engagement and productivity are linked and 68 percent say their organisations do not measure the correlation between employee engagement and productivity – suggests UK business leaders need to think differently to prevent productivity slumps. The findings are from the Deloitte Human Capital Trends 2019 survey, which tracks the top trends shaping the agenda for HR and business leaders both in the UK and globally. Employee experience, leadership and learning, respectively, led this year’s top 10 UK trends.

April 25, 2019

Lies about work, the limits of wellness programmes, sleepwalking architects and some other shoes

by Mark Eltringham • Architecture, Features, Flexible working, Wellbeing, Workplace design

There are lots of reasons to worry about where the World might be taking us, or perhaps where we are taking it. You can take your pick but for me one of the most worrying aspects of contemporary discourse is the obvious dearth of empathy. We might like to think of this as an innate characteristic of human beings, but it really isn’t. It’s something that we also need to learn. This idea is explored in this piece by Hanna Rosin who centres her argument around an analysis by Sara Konrath, an associate professor and researcher at Indiana University who has discovered that our willingness to empathise with people is eroding rapidly, especially for those who we see as ‘other’ or irrelevant. If you want an example of lack of empathy, you can see it in this footage of a banker being taken to task for it in a US committee hearing.

April 25, 2019

MPs to investigate impact of placemaking and built environment on productivity

by Mark Eltringham • Cities, News, Property, Workplace design

The All Party Parliamentary Group on Building Communities is calling for evidence and contributions from all organisations with an interest in the built and natural environment to contribute to its new consultation, which aims to explore how placemaking can lead to greater productivity in the UK. As part of its remit, the APPG seeks to conduct research on the concept of ‘placemaking’ and investigate design practices that maximise the social value of infrastructure. In this way the APPG hopes to build an evidence base that can be used by policy makers when engaging with the build and natural environment.

April 24, 2019

The meteor strike of coworking and the beasts that will remain

by Mark Eltringham • Comment, Flexible working, Property, Workplace design

The concept of coworking has only been with us for a short time, but there are already signs that it is evolving into something rather different. The most common misperception about the way evolution works is that it is based on some steady progression, driven by the merciless principle of survival of the fittest, with the best adapted climbing towards the top of an evolutionary tree. This gives rise to one of the most common questions posed by sceptics: if we evolved from apes, why are there still apes?

April 17, 2019

Bristol has lowest Grade A office vacancy rate among UK largest cities

by Mark Eltringham • News, Property

Bristol has the lowest vacancy rate for Grade A offices amongst the UK’s leading Big 6 cities, reflecting strong demand combined with a shortage of high quality commercial space, according to new figures published by property consultants JLL. Although the city and region’s reputation for talent and innovation has so far countered the shortage of space, with inward investors citing access to a highly skilled, graduate workforce as one of the main reasons for relocation, JLL is warning that more needs to be done to ensure Bristol continues to attract investment. More →

April 12, 2019

Shining a light on remote work at Google, willing slaves to tech, why design matters and some other stuff

by Mark Eltringham • Features, Flexible working, Technology, Wellbeing, Workplace design

Away from you know what, one of the most talked about issues this week was the news that the smart devices we’re voluntarily incorporating into our homes are not just obeying us but acting as microphones on our lives. This is happening in the context of growing mistrust of the world’s tech giants, uncertainty about our relationship with technology and taps into a primal fear about control and surveillance. All of this is complicated by the fact that these systems of surveillance are not the telescreens of 1984 but the products of private sector firms who currently often exhibit ‘power without responsibility’, as Kipling once said about the media. More →

April 11, 2019

What lift design tells us about who we are and how we work

by Mark Eltringham • Comment, Facilities management, Workplace design

In 1959, cardiologists Meyer Friedman and Ray Rosenman identified the personality traits which go hand in hand with disproportionate levels of heart disease. These include an overblown sense of time urgency, a desire to fit as much into each second as possible, excessive competitiveness and aggressiveness and frustration when other people are doing things more slowly than absolutely necessary. In other words – your typical 21st Century human. Friedman and Rosenman coined a term for such people which has now entered common usage. They called them Type-A personalities.

April 10, 2019

The growing urbanisation of work and workplaces ⁰

by Mark Eltringham • Architecture, Cities, Features, Workplace design

The question of what makes a city great is an old one but has never been asked more than it is right now. It is usually couched in terms of the urbanisation of large parts of the world but it is important for other reasons too, not least because the urban environment is an increasingly important part of the virtual workplace many of us now inhabit and offices themselves increasingly resemble the agglomeration of spaces we have typically associated with our towns and cities. Recently, McKinsey published a report into urbanisation, based largely on the usual premise of the proportion of the world’s people involved, but it is an issue that touches all of our lives and in unexpected ways.

April 8, 2019

Overhaul of shared parental leave is already overdue, claims TUC

by Mark Eltringham • Flexible working, News, Wellbeing

The TUC is calling for an overhaul of shared parental leave legislation just four years after its introduction. Last year only 9,200 new parents took shared parental leave – just 1 percent of those eligible to do so. The TUC believes take-up is low because the scheme is so low-paid (£145.18 per week) making it unaffordable for most fathers. It claims that large numbers of dads in insecure work, such as agency workers and those on zero-hours contracts, are not eligible for it. And currently men and women who are self-employed don’t get any shared leave rights at all. More →