About Mark Eltringham

Mark is the publisher of Workplace Insight, IN magazine, Works magazine and is the European Director of Work&Place journal. He has worked in the office design and management sector for over thirty years as a journalist, marketing professional, editor and consultant.

Posts by Mark Eltringham:

April 29, 2016

UK’s ‘best workplaces’ announced by Great Place to Work ⁰

by Mark Eltringham • News, Workplace, Workplace design

Great Place to Work has announced what it considers to be the UK’s best workplaces. The category for large firms was headed by McDonald’s and IT firm Softcat followed by Salesforce UK, Cisco, Capital One and Hyatt. The medium sized organisation category was headed by housing association RHP Group followed by manufacturers Cosatto, financial services firm Goodman Masson, R Twining & Company and IT provider UKFast. IT companies were also prominent in the small business category with Foundation SP and DMW, first and second respectively followed by professional services firm Futureheads Recruitment, non-profit Resurge and professional services firm, New Chapter Consulting. Google topped the best multinational category, followed by SAS Institute, manufacturing firm WI Gore & Associates IT firm Net App and telecommunications firm Telefonica. A full report on the awards including its methodology can be found here.

April 27, 2016

Digital divide in businesses is holding back the British economy ⁰

by Mark Eltringham • News, Technology

A digital divide is opening up across the British economy, with just over half (55 percent) of “pioneer” firms adopting digital technologies and processes, while the other half (45 percent) are falling behind, according to new research by the CBI and IBM. Despite the UK taking top place globally for e-commerce and fifth place for the availability of technology, it ranks only fourteenth in the world for company-level adoption of digital technology, with many companies struggling to digitise their businesses at the rate of peers in other countries. Companies cite a mix of connectivity challenges and security concerns as barriers to digital adoption, but predominantly they are hindered by a lack of appropriate skills inside their business (42 percent of firms) and an unclear return on investment (33 percent). The report’s findings for the UK echo those of a global study carried out by Cognizant.

April 27, 2016

The digital future of work is more about humans than machines, claims study ⁰

by Mark Eltringham • Flexible working, News, Property, Technology

The claims that robots will render the human species redundant are largely exaggerated suggests a new report from Cognizant’s Centre for the Future of Work and the Economist Intelligence Unit. But we will have to find a new path and it may be one that emphasises human strengths and characteristics working alongside robots. The study of 420 managers in Europe and the US explores the future of the workplace in an increasingly automated world and suggest we will also see the emergence of new jobs involved in the design of augmented reality and avatars as well as a generally greater emphasis on robot-human partnerships in an increasingly digital world. The study claims, unsurprisingly, that the reliance on physical office space will recede, forcing businesses to employ intelligent workplaces which will monitor workers’ environment, needs and even moods.

April 25, 2016

Driverless vehicles set to create vast swathes of developable real estate ⁰

by Mark Eltringham • Cities, News, Property, Technology

A new report from WSP and Farrells claims to identify exactly how the advent of autonomous vehicles will have a significant impact on the real estate sector worldwide. It suggests that changes in the way cars are owned and used will free up large tracts of potentially valuable property for other uses. Although the report confirms that driverless cars may increase the amount of people able to use cars for transport, including those currently unable or unwilling to drive, the amount of parking necessary to accommodate them may shrink significantly as shared ownership becomes a norm and road design changes to meet the needs of autonomous vehicles. The end result will be significant changes in the way urban space is planned and developed with a potential increase in the amount of land available for development by up to a fifth. IN the UK this will equate to hundreds of millions of pounds of added value for major city centres.

April 22, 2016

The new issue of Work&Place is now available to read online ⁰

by Mark Eltringham • Facilities management, Premium Content, Property, Work&Place, Workplace, Workplace design

The new issue of Work&Place is available to view online. As ever it presents a truly global perspective on the forces that are redefining our relationship with work and how designers and managers are creating workplaces and working cultures to help firms and people thrive in the new era. This issue includes: Francisco Vazquez Medem looking at the current state of flexible working in Latin America; Ian Ellison finding the unlikely candidate for the missing piece of the workplace puzzle; Andrea Hak assessing what we can all learn from Yahoo’s recent trials and tribulations; Serena Borghero engaging in the ongoing quest for the truly engaged workplace; and Baptiste Broughton gauging France’s unique revolutionary spirit and how it applies to the worrkplace. Each issue of Work&Place, sponsored by Steelcase and Condeco, is read by well over 60,000 workplace professionals worldwide and invites all those associated with the industry to share their own thoughts and experiences during this tumultuous era. Illustration by Simon Heath.

April 21, 2016

Employees squander a month each year checking email outside of work ⁰

by Mark Eltringham • Flexible working, News, Technology

A study published today by enterprise service management firm Samanage, confirms that US employees are spending a significant amount of time checking email after hours. What is perhaps more surprising is the amount of time they spend on this. The report claims that a significant proportion of workers are spending far more time emailing outside the office than they do taking vacation. Among the 1,500 US adults surveyed in the Email Overload Survey, more than one in three (35.2 percent) check email at least one hour a day outside of work hours, totaling more than 30 days of extra work per year. Given the average US worker receives 10 days of vacation annually, employees are spending triple that amount of time emailing after work hours. It’s also clear that Americans have a hard time putting down their mobile device and stepping away from email as respondents reported checking their work email instead of sleeping or eating.

April 19, 2016

UK Government extends groundbreaking One Public Sector Estate scheme ⁰

by Mark Eltringham • Facilities management, Flexible working, News, Public Sector, Workplace design

A groundbreaking scheme which encourages UK local authorities to reduce the space they occupy, share offices and cut the amount of property they own is to be extended. The Government is inviting new councils to join the One Public Sector Estate scheme which already has more than 100 participants including Derby City Council (pictured). It has allocated an additional £35 million to expand the programme with councils encouraged to apply for a share of funding. The Government hopes all councils will be signed up by 2018. Although the scheme is in its infancy and results are not yet fully known, the most recent 24 partnerships are expected to generate around £138m in property sales and save £56m in running costs over the next five years, as well as free up space for 16,500 new homes. The scheme is jointly delivered by the Local Government Association and the Cabinet Office’s Government Property Unit. Our special report on innovative approaches to public sector property can be found here.

April 19, 2016

Three day working week is ideal for the over 40s, claim researchers ⁰

by Mark Eltringham • Flexible working, Knowledge, News, Workplace

A new report from Australian academics suggests that workers aged over 40 perform better and have generally improved wellbeing if they enjoy a three day working week. Called Use It Too Much and Lose It? The Effect of Working Hours on Cognitive Ability, the study of 6,500 men and women was carried out by researchers at the Melbourne Institute of Applied Economics and Social Research at the University of Melbourne. They gauged a range of subjective and objective factors based on data drawn from the Australian government’s Household, Income and Labour Dynamics survey as well as looking at work habits and factors such as type of employment, lifestyle and family. The researchers asked participants in the study to take part in cognitive tests the results of which suggest that the optimum working week is around 25 hours. Conversely the study suggest that the cognitive ability of those working about 60 hours a week can be lower than those who are not employed at all.

April 19, 2016

‘Only’ a third of employees take part in corporate wellbeing programmes ⁰

by Mark Eltringham • News, Wellbeing, Workplace

Although the vast majority of employers (89 percent) say that the wellbeing of employees is important to them, participation in corporate mandated health programmes remains ‘low’ with only 38 percent of employees worldwide participating in any wellbeing activity or health-related management programmes in the last year, according to research from insurers Willis Towers Watson. In addition, 41 percent of European employers say they lack the budget and resources to deliver an effective programme. The research claims that the top five health related issues of most concern in Europe are stress (74 percent), sedentary lifestyles (45 percent), presenteeism (33 percent), obesity (32 percent) and nutrition (31 percent). In response to these issues, organisations have initiated a range of programmes, the most common of which are onsite vaccinations (62 percent), diet and exercise (61 percent), health risk assessments (58 percent) and biometric screening (53 percent).

April 18, 2016

Great strides made towards fourth industrial revolution, but more to come ⁰

by Mark Eltringham • News, Technology

Many countries and organisations are making significant strides in the development of the fourth industrial revolution, but there is much work still to do. Those are the conclusion of two new studies into the preparedness of firms and national economies with regards to the emerging digital economy. The Cisco Digital Readiness report surveyed technology decision makers in eight countries and eight industries, categorising them as either ‘forwards’ and ‘laggers’. According to the report, globally, the ‘forwards’ have an average score of 77. The UK’s score is 75 placing it largely at the forefront of developments. According to a second report from PwC, Industry 4.0: Building the Digital Enterprise, the digitisation of businesses is progressing well, but with a lot of scope for development. The survey of more than 2,000 global companies found that 33 per cent of firms rate their digitisation levels as high, but the value will hit 72 percent over the next five years.

April 17, 2016

Stress and sedentary working remain the UK’s greatest productivity drains ⁰

by Mark Eltringham • News, Wellbeing, Workplace

The effects of stress and sedentary lifestyles mean that the average UK worker loses nearly 24 days of productivity each year, according to a major new report. The study, part of an initiative called Britain’s Healthiest Workplace from VitalityHealth, Mercer, the University of Cambridge and RAND Europe surveyed 32,538 workers and claims that these two factors alone account for an average of 23.5 days of lost productivity each year, equivalent to an annual loss in GDP of £ 57 billion. Stress remains a particularly important issue with three quarters of respondents (73 percent) saying they suffer some form of stress. The two sectors most affected overall also recorded higher incidences of stress. People working in the healthcare and financial services industries lost the most days (26.6 and 24.9 days per employee a year respectively), while tech workers claim to have lost only 18.9 days per employee per year.

April 13, 2016

Competitive workplaces hold women back in their careers ⁰

by Mark Eltringham • Wellbeing, Workplace

Women take competition with other women at work too seriously and it could be damaging their careers, new research from UCL School of Management claims. Assistant Professor Sun Young Lee found that women experience competition with same-gender co-workers more negatively than men do because female peer culture values harmony and equality, and competition is at odds with the norm of female relationships. On the other hand, hierarchical ranking and competition is natural in male peer culture, so men’s work relationships do not suffer from competing with male colleagues. But competition with female co-workers taxes women’s work relationships. Women may struggle to interact with female co-workers, becoming overly cutthroat and mean, which can restrict their career progression. The findings suggest that, for organizations with a majority of female employees, competitive practices may not be the best way to organise work.