About Neil Franklin

Neil Franklin is Insight's news editor

Posts by Neil Franklin:

November 17, 2017

Businesses exploring potential of AI to improve customer experience and the bottom line

Despite the growing interest in the potential of artificial intelligence, there is a sense of confusion amongst business leaders about how it is being used and how to take advantage of its potential. Independent research from SAS claims that while nearly two-thirds (65 percent) of business leaders are convinced AI can generate value for their business, nearly half (46 percent) are being held back by concerns around AI still being in its infancy. Nearly a third (30 percent) of companies are not sure if they are ready for the technology, citing concerns over a lack of required skills (66 percent), ROI (55 percent) and fears over stories of AI malfunctioning (38 percent). Many also expressed reservations over the cost of solutions (39 percent) and lack of trust in the technology (36 percent), reinforcing fears that AI would not deliver sufficient ROI.

November 15, 2017

Overwhelming majority of employees see link between wellbeing and performance

by Neil Franklin • News, Wellbeing

According to its 2017 Health Survey (registration required), Aon Employee Benefits claims that 96 percent of employers see a direct correlation between employee health, wellbeing and performance. The survey of 200 UK organisations also suggests that health and wellbeing is rising up the corporate agenda, with 96 percent of employers either agreeing or strongly agreeing that they are responsible for improving employee health behaviours. Indeed, 77 percent are looking to improve on their existing health and wellbeing programmes in the next 12 months. In addition, although employee physical health is important to employers, they are also looking to strike a balance between what are becoming the four widely accepted core pillars of health and wellbeing – Emotional, Physical, Social and Financial.

November 14, 2017

Only one fifth of workers see AI as a threat to their jobs

by Neil Franklin • AI, News, Technology

Only a fifth of workers see artificial intelligence as a threat to their jobs according to a new report. Over a third of male workers (39 percent) feel artificial intelligence (AI) and automation will make them better at tackling day-to-day tasks, in contrast to less than a quarter of female workers (24 percent). This gender gap in attitudes and expectations towards AI in the workplace is revealed in a report released by TalkTalk Business with research conducted by YouGov. This stands in stark contrast to a recent prediction by thinktank, Reform, which said that 250,000 public sector administrative jobs could be at risk by 2030 because of automation. Key decision makers surveyed were alert to the sweeping changes ahead, with 47 percent explaining that their companies intend to upskill their workforces to understand and utilise these newer technologies.

November 10, 2017

Two thirds of UK employees have taken a day off work in the last year as a result of stress, depression or anxiety

by Neil Franklin • News, Wellbeing

New survey results suggest mental health issues are having a significant impact on productivity in the workplace. Events company Wildgoose surveyed employees at 250 businesses across the UK and found there remains a stigma surrounding mental health at work. Of those surveyed who have taken a day off work, just under half admitted to calling in sick with a different complaint to the one from which they were actually suffering. Two thirds of respondents (62 percent) said they had taken a day off work as a result of stress, depression or anxiety.

November 10, 2017

Best practice in flexible working and gender diversity honoured at awards presentation

by Neil Franklin • Flexible working, News

Workingmums.co.uk has announced the winners of its eighth annual Top Employer Awards, celebrating the leading companies in gender diversity and flexible working. The Awards were presented at a ceremony at London’s Soho Hotel on 7th November where the keynote speaker was Ann Francke, CEO of the Chartered Management Institute. Winner of the Overall Top Employer Award was Lloyds Banking Group. The judges felt it was ‘a beacon for other employers with regard to its agile hiring programme which was a root and branch attempt to normalise different ways of working from recruitment onwards. It was a strong performer across all the categories and had made a major step forward in embedding a flexible culture.’

November 9, 2017

Gig economy workers need more workplace protection claims report

by Neil Franklin • Flexible working, News, Wellbeing

Businesses and employees are calling on the UK Government to provide more protection for those who work in the gig economy. In a survey of nearly 5,000 workers and over 100 businesses by jobs site totaljobs, 90 percent of employees and 87 percent of employers said that more regulations were needed to protect the rights of gig workers. In addition, 64 percent of employers believe the gig economy’s importance will only continue to grow in the next year, as individuals turn to self-employment in favour of more flexible working arrangements.

November 2, 2017

UK offices lack the features needed to boost productivity and wellbeing of introverts

by Neil Franklin • News, Wellbeing, Workplace design

A poll from Office Genie claims that Britain’s workplaces are in need of a makeover, with many not catering to employees’ needs. According to the survey of around 1,500 people, workspaces are lacking distinct, tailor-made areas that could enable employees to work more effectively, particularly introverted workers. After surveying 1,456 British office workers, the poll suggests the majority of workplaces do not have areas that aid lone-working (67 percent), offer privacy (54 percent), or opportunities for quiet work (58 percent). They also do not have spaces that promote collaboration (45 percent) or provide chill-out areas for staff (74 percent). Respondents were asked if their workplace allows them to carry out their work comfortably and 20 percent stated it does not. Worryingly, of that number, 70 percent claim it affects their desire to come to work. In terms of improved wellbeing and productivity, chill-out areas, quiet areas, and private spaces are top of workers’ lists.

October 27, 2017

The working week now starts on Sunday afternoon for the average British worker

by Neil Franklin • News, Wellbeing, Workplace

The average British employee now starts their working week at 16:22 on Sunday, according to a study from investment firm Bestinvest. According to the survey of 1,000 people, 76 percent of people admit that they have previously experienced the Mondays blues. Those working in accountancy and banking were seen to be the least inspired about going to work on Monday mornings, with 83 percent stating that they find it difficult to pull themselves out of bed on the first day of the week.

October 26, 2017

Workplace design continues to lag behind the needs of modern working life

by Neil Franklin • Flexible working, News, Technology, Workplace design

Companies around the world waste potentially billions of dollars on under-utilised office spaces that are unfit for purpose and do not reflect the needs of modern workers, a recent benchmark study of over 100 workplaces claims. The study, Optimaze Workplace Review, from Finland based workplace analyst Rapal Oy took place during 2016, aggregates space utilisation data collected from 15 countries. The 330 observational space utilisation studies involved more than 6,600 walk-throughs of 111 buildings and 53,600 work spaces around the world to explore the working practices and environments of more than 23,000 people. It also includes a dataset of around 354 million observations of workstation use in total. The report’s main conclusion is that leadership teams are increasingly placing workplace management issues higher on their agendas, aware of the need to align spaces with new working cultures.

October 26, 2017

Saudi Arabia announces plans for $500 billion mega city in region

by Neil Franklin • Cities, News, Technology

Following last week’s announcement that Toronto is to create a digital city along its waterfront, Saudi Arabia has unveiled plans to build a $500 billion ‘mega-city’ spanning parts of several countries. The plans announced this week are a response to the need for the kingdom to produce a more diverse economic base and will create a zone that will run on alternative energy and have its own legal system and employment laws. The region will be known as Neom, a name derived from terminology meaning ‘New Future’ and will span parts of Saudi Arabia, Egypt and Jordan along the Red Sea coastline as a 26,500 square kilometre development of previously untouched land (pictured). Plans inevitably include technologies such as driverless cars, drones and robots, and were unveiled by Crown Prince Mohammed bin Salman at the Future Investment Initiative in Riyadh this week. The zone is expected to cost around $500 billion (£380.5 billion) and will be powered entirely by renewable energy and focus on industries including energy, biotechnology, food, advanced manufacturing and entertainment.

October 25, 2017

Wellbeing named as top priority for 2018 by human resources managers

by Neil Franklin • News, Wellbeing

A vox pop poll carried out by employee engagement firm Reward Gateway at a recent conference claims that wellbeing, pay and benefits and recognition will be the top employee engagement priorities for HR professionals in 2018. The research, which polled 565 HR professionals at Employee Benefits Live 2017, echoes two studies undertaken by the same firm earlier this year. These studies found that companies are looking to invest in areas which UK employees have said are crucial to them, but don’t feel as though their employers are adequately providing: wellbeing and recognition. As the top agenda point, the importance of wellbeing in the workplace was echoed in a study conducted in September 2017, which claimed that 22 million British workers, or 7 in 10 employees (71 percent), have felt stress or financial strain in the last five years. Despite these numbers, the same research also claims that a third of respondents said that their company currently offers no wellbeing programmes.

October 16, 2017

Government outlines plan to become the UK’s most inclusive employer by 2020

by Neil Franklin • News, Workplace

The Government has today announced its plans for how it says it will become ‘the most inclusive employer in the UK’ by 2020. The Civil Service Diversity & Inclusion Strategy outlines a range of ambitious proposals to achieve this aim, including: building a dedicated ethnic minority programme to improve the representation of ethnic minority staff at the most senior levels across the Civil Service; creating a Diverse Leadership Task Force that will report to the Cabinet Secretary; publishing a data dashboard tracking progress on diversity and inclusion targets by April 2018; establishing a new framework for measuring inclusion; and ’embedding’ diversity and inclusion in Single Departmental Plans.