About Neil Franklin

Neil Franklin is Insight's news editor

Posts by Neil Franklin:

November 28, 2017

Just five coworkers are the source of all workplace irritations for most people at work, claims study

A survey of 2,000 US workers carried out by researchers at Olivet Nazarene University in Illinois claims that while everybody get irritated at work at times, for most people the source of those irritations is just a handful of their colleagues. Only 2 percent of respondents claim to find 10 or more of their coworkers irritating. The healthcare and insurance industries have the highest number of annoying coworkers and 40 percent of the respondents who work in fashion/art and retail claim to be the most annoyed on a regular basis. 48 percent of respondents claim general loudness and complaining, followed by 31 percent who said gossiping and bullying behaviour was most annoying about their colleagues. Respondents in communications and journalism have the most gossipy workplaces, and because those industries are people-centric, discussing others’ business becomes a workplace side effect.

November 21, 2017

Two thirds of workers too embarrassed to tell boss about mental health issues

by Neil Franklin • News, Wellbeing

New research from job site CV-Library claims that nearly two thirds (60.2 percent) of employees feel embarrassed about disclosing information on the state of their mental health with their employer. What’s more, 60.8 percent feel they cannot talk about it with their boss. The report explored the views of 1,200 UK workers and found that a third of professionals (31.7 percent) feel that their workplace is not supportive of mental health, with a further 77.8 percent believing that the majority of workplaces in the UK are unsupportive. Other key findings from the research include: Nearly two thirds (64.2 percent) of workers fear their employer would judge them if they spoke about their health issues, with a further 46.8 percent worrying that doing so will make them look weak; one third (36.7 percent) fear that they would get fired if they told their boss about their mental health issues; and 63 percent said that they would feel guilty taking time off work for mental health reasons.

November 20, 2017

Average worker now spends 27 working days a year commuting, finds TUC

by Neil Franklin • Flexible working, News, Workplace

Commuters are now facing an average 58-minute daily journey – the equivalent of 27 working days a year, according to a TUC analysis. Getting to and from work now takes an extra 5 minutes a day compared with a decade ago – the equivalent of an extra 20 hours a year spent on congested roads and packed trains. The number of workers facing very long commuting times (over 2 hours) has gone up by 34 percent over the last 10 years, with 3,291,012 now facing very long journeys. Rail commuters face the longest journeys, taking an average of 2 hours and 12 minutes every day – an increase of 4 minutes on the last decade. Drivers spend 52 minutes on the road to work and back (up by 4 minutes), while bus commuters must set aside 39 minutes a day (up by 7 minutes). Cyclists (43 minutes) and walkers (30 minutes) have the quickest daily journeys.

November 17, 2017

Businesses exploring potential of AI to improve customer experience and the bottom line

by Neil Franklin • News, Technology

Despite the growing interest in the potential of artificial intelligence, there is a sense of confusion amongst business leaders about how it is being used and how to take advantage of its potential. Independent research from SAS claims that while nearly two-thirds (65 percent) of business leaders are convinced AI can generate value for their business, nearly half (46 percent) are being held back by concerns around AI still being in its infancy. Nearly a third (30 percent) of companies are not sure if they are ready for the technology, citing concerns over a lack of required skills (66 percent), ROI (55 percent) and fears over stories of AI malfunctioning (38 percent). Many also expressed reservations over the cost of solutions (39 percent) and lack of trust in the technology (36 percent), reinforcing fears that AI would not deliver sufficient ROI.

November 15, 2017

Overwhelming majority of employees see link between wellbeing and performance

by Neil Franklin • News, Wellbeing

According to its 2017 Health Survey (registration required), Aon Employee Benefits claims that 96 percent of employers see a direct correlation between employee health, wellbeing and performance. The survey of 200 UK organisations also suggests that health and wellbeing is rising up the corporate agenda, with 96 percent of employers either agreeing or strongly agreeing that they are responsible for improving employee health behaviours. Indeed, 77 percent are looking to improve on their existing health and wellbeing programmes in the next 12 months. In addition, although employee physical health is important to employers, they are also looking to strike a balance between what are becoming the four widely accepted core pillars of health and wellbeing – Emotional, Physical, Social and Financial.

November 14, 2017

Only one fifth of workers see AI as a threat to their jobs

by Neil Franklin • AI, News, Technology

Only a fifth of workers see artificial intelligence as a threat to their jobs according to a new report. Over a third of male workers (39 percent) feel artificial intelligence (AI) and automation will make them better at tackling day-to-day tasks, in contrast to less than a quarter of female workers (24 percent). This gender gap in attitudes and expectations towards AI in the workplace is revealed in a report released by TalkTalk Business with research conducted by YouGov. This stands in stark contrast to a recent prediction by thinktank, Reform, which said that 250,000 public sector administrative jobs could be at risk by 2030 because of automation. Key decision makers surveyed were alert to the sweeping changes ahead, with 47 percent explaining that their companies intend to upskill their workforces to understand and utilise these newer technologies.

November 10, 2017

Two thirds of UK employees have taken a day off work in the last year as a result of stress, depression or anxiety

by Neil Franklin • News, Wellbeing

New survey results suggest mental health issues are having a significant impact on productivity in the workplace. Events company Wildgoose surveyed employees at 250 businesses across the UK and found there remains a stigma surrounding mental health at work. Of those surveyed who have taken a day off work, just under half admitted to calling in sick with a different complaint to the one from which they were actually suffering. Two thirds of respondents (62 percent) said they had taken a day off work as a result of stress, depression or anxiety.

November 10, 2017

Best practice in flexible working and gender diversity honoured at awards presentation

by Neil Franklin • Flexible working, News

Workingmums.co.uk has announced the winners of its eighth annual Top Employer Awards, celebrating the leading companies in gender diversity and flexible working. The Awards were presented at a ceremony at London’s Soho Hotel on 7th November where the keynote speaker was Ann Francke, CEO of the Chartered Management Institute. Winner of the Overall Top Employer Award was Lloyds Banking Group. The judges felt it was ‘a beacon for other employers with regard to its agile hiring programme which was a root and branch attempt to normalise different ways of working from recruitment onwards. It was a strong performer across all the categories and had made a major step forward in embedding a flexible culture.’

November 9, 2017

Gig economy workers need more workplace protection claims report

by Neil Franklin • Flexible working, News, Wellbeing

Businesses and employees are calling on the UK Government to provide more protection for those who work in the gig economy. In a survey of nearly 5,000 workers and over 100 businesses by jobs site totaljobs, 90 percent of employees and 87 percent of employers said that more regulations were needed to protect the rights of gig workers. In addition, 64 percent of employers believe the gig economy’s importance will only continue to grow in the next year, as individuals turn to self-employment in favour of more flexible working arrangements.

November 2, 2017

UK offices lack the features needed to boost productivity and wellbeing of introverts

by Neil Franklin • News, Wellbeing, Workplace design

A poll from Office Genie claims that Britain’s workplaces are in need of a makeover, with many not catering to employees’ needs. According to the survey of around 1,500 people, workspaces are lacking distinct, tailor-made areas that could enable employees to work more effectively, particularly introverted workers. After surveying 1,456 British office workers, the poll suggests the majority of workplaces do not have areas that aid lone-working (67 percent), offer privacy (54 percent), or opportunities for quiet work (58 percent). They also do not have spaces that promote collaboration (45 percent) or provide chill-out areas for staff (74 percent). Respondents were asked if their workplace allows them to carry out their work comfortably and 20 percent stated it does not. Worryingly, of that number, 70 percent claim it affects their desire to come to work. In terms of improved wellbeing and productivity, chill-out areas, quiet areas, and private spaces are top of workers’ lists.

October 27, 2017

The working week now starts on Sunday afternoon for the average British worker

by Neil Franklin • News, Wellbeing, Workplace

The average British employee now starts their working week at 16:22 on Sunday, according to a study from investment firm Bestinvest. According to the survey of 1,000 people, 76 percent of people admit that they have previously experienced the Mondays blues. Those working in accountancy and banking were seen to be the least inspired about going to work on Monday mornings, with 83 percent stating that they find it difficult to pull themselves out of bed on the first day of the week.

October 26, 2017

Workplace design continues to lag behind the needs of modern working life

by Neil Franklin • Flexible working, News, Technology, Workplace design

Companies around the world waste potentially billions of dollars on under-utilised office spaces that are unfit for purpose and do not reflect the needs of modern workers, a recent benchmark study of over 100 workplaces claims. The study, Optimaze Workplace Review, from Finland based workplace analyst Rapal Oy took place during 2016, aggregates space utilisation data collected from 15 countries. The 330 observational space utilisation studies involved more than 6,600 walk-throughs of 111 buildings and 53,600 work spaces around the world to explore the working practices and environments of more than 23,000 people. It also includes a dataset of around 354 million observations of workstation use in total. The report’s main conclusion is that leadership teams are increasingly placing workplace management issues higher on their agendas, aware of the need to align spaces with new working cultures.