January 21, 2014

Working from Home Week: good idea, but it doesn’t suit everyone

by Sara Bean • Comment, Flexible working, Workplace

Yesterday was hyped as the most depressing day of the year, but it also marked the beginning of Working from Home Week (20-26 January 2014). The idea will resonate with anyone struggling to get out of bed and join the January commute. There are many advantages to home working; but depending on your personality and personal circumstances there are also disadvantages. Yes, you’ll avoid traffic jams/crowded trains, take the dog for a walk when you fancy and can concentrate on a project without annoying interruptions. But working from home has its disadvantages too; including feeling isolated and finding it difficult to remain motivated. Rather like those who decide to move to the country but find it’s too quiet – for some people the buzz of the workplace is vital to their productivity and wellbeing. More →

January 20, 2014

Blue Monday hype obscures the real debate about workplace happiness

by Mark Eltringham • Comment, Facilities management, Workplace, Workplace design

So here it is. Blue Monday. Officially the most depressing day of the year. We say ‘officially’, but like the idea of ‘Body Odour’ its common usage hides the fact that it was originally created as part of a 2005 PR campaign. For Sky’s travel channel. The whole idea of Blue Monday is couched in a pseudo-mathematical equation which includes factors like the weather, levels of debt, time since Christmas, low levels of motivation and, apparently, an unspecified variable known simply as ‘D’. Now, of course, none of this is either easy to define or measure and while we mock the idea, it’s not so far removed from Prime Minister David Cameron’s attempts to measure ‘happiness’ as an alternative to GDP.

January 14, 2014

The BYOD conundrum remains how to strike the right balance about control

by Mark Eltringham • Comment, Technology

We predicted that the practice of Bring Your Own Device would remain an insoluble conundrum for many firms throughout the year and two recent pieces of conflicting advice on the subject make the point point for us. On the one hand, the Information Commissioner’s Office (ICO) in the UK has issued fresh guidance to organisations about the possible perils of BYOD and the need to establish formal policies and procedures, including the ability for the firm to wipe ALL data from lost or stolen devices, determine applications and operating systems and decide on what happens to devices at the end of contracts. On the other hand a Gartner analyst has predicted that the dead hand of organisational control will mean around a fifth of BYOD policies will fail within the next two years, rendering the efforts at control completely counterproductive.

January 10, 2014

SkyCycle. Great idea, but how realistic is it really?

by Andrew Brown • Comment, Environment, Facilities management, Workplace

A cycle lane in the sky is a brilliant concept. The very name conjures up visual images of 21st century transport networks that HG Wells might have been proud of. But wedged above the Enfield Town to Liverpool Street line or its equivalent it seems very unlikely. So let’s assume this is an exercise in marketing, making use of good research and creative design as a means to kick start the debate about how we get to work and how we can accommodate more different and more sustainable methods of commuting. And let’s not restrict this to London either. The capital might have more obvious issues, more publicity; a larger than life Mayor; plus too many cycling fatalities, but they are problems shared across the UK.

January 6, 2014

The nine enduring workplace tensions to keep an eye on in the year ahead

by Mark Eltringham • Comment, Facilities management, Flexible working, Public Sector, Technology, Workplace

There were a number of workplace issues that wouldn’t go away during 2013. And there’s no reason to believe we will resolve many of them during 2014 either. We can try to explain the recalcitrance of such things by referring to the enveloping fog that emanates from the commercial interests who promote problems to their customers so they can provide the solutions, but many are more deep-rooted. Technology and its constant radicalising effects is almost invariably the major driver of change, but it is only one thread in a complex web of social, professional, demographic, cultural and commercial changes. So here, in no particular order, are the issues we expect to spend the most time talking about on Insight over the next year. More →

January 2, 2014

Why we should be wary of expert predictions for 2014

by Mark Eltringham • Comment, Facilities management, Workplace design

As ever the first day back at work coincides with a flood of forecasts about what will happen in the world in the year ahead. But predictions are often more interesting in retrospect than they are in their own time. For example, each year The Economist produces its one-off ‘The World in…’ publication which asks well-informed academics and writers to tackle an issue that relates to their own specialism. This year these relate to issues such as Scottish independence (it’s a ‘no’, by the way), the rise of African economies and a potential customer backlash against technology businesses and the rich geeks who own them. Interesting though it is to read all of this, The Economist is at least honest in publishing a list of its hits and misses, whereas most people appear to just pretend the misses never happened.

December 29, 2013

The most read stories on Insight in 2013

by Mark Eltringham • Comment, Facilities management, Workplace design

It’s been one year since Insight first hit the digital streets and it’s been fascinating to see what people have been most interested in. One of the great things about online publishing is you cannot escape from what people think. Printed trade magazines can tell you they send out 12,000 copies or whatever, but they can’t tell you whether the recipients are interested enough to read them or share their contents. Online, that is all made transparent. So it’s been great to start a publication that after just a few months was demonstrably the UK’s most widely read title covering workplace design and management issues. We even know what people like the most. So here, in no particular order, are our most widely read stories from 2013, ranging from the technical to the esoteric, news stories, case studies, the bursting of bubbles and the challenges to received wisdom.

December 20, 2013

Driving home for Christmas? Forget Chris Rea and try Sigur Ros

by Tess Gaze • Comment, Technology

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Six in ten commuters travel by car. This was the finding of a survey conducted by the RAC earlier this month. Inevitably a busier road leads to congestion, and therefore stress. It’s no shock to learn, according to a Sky News report, that almost half of British drivers claim to have been involved in some form, with road rage. In fact, Britain is the shamed ‘winner’ of the highest road rage (Daily Mail), a surprising truth for such a stereotypically polite-prone nation. Road rage is a worrying occurrence – both for stress levels – but also for road safety. The Royal Society for the Prevention of Accidents attributed ‘aggressive driving’ to the deaths of 122 and the serious injury of almost 1,000 in 2011. It goes without saying, that lowering these high-stress experiences for drivers is a necessity.

December 19, 2013

BA becomes first European airline to allow electronics use throughout flights

by Mark Eltringham • Comment, Flexible working, Technology

Those of us who feel bereft when we are forced to abandon our links to a world beyond our immediate surroundings and companions for even a few minutes will be delighted at the news that British Airways has become the first European airline to allow electronic devices to be switched on for the whole time passengers spend on their aircraft, including take-off and landing. However, it’s not all good news for Europe’s presenteeist army of solipsist tech addicts as they will still not be able to text, call or use wireless connections. But they will at least be able to use their phones, tablets, e-Readers or laptops offline rather than talk to somebody, read a book or newspaper or even take the slightest interest in what is happening right in front of their eyes.

December 18, 2013

Companies need to work out what they want to emerge from the BYOD pile-up

by Mark Eltringham • Comment, Facilities management, Flexible working, Technology

Anybody who tells you they understand what is happening with BYOD, doesn’t understand what is happening with BYOD. Even by the standards of workplace technology, trying to get a firm grasp on the current state of play when it comes to the practice of Bring Your Own Device is particularly challenging. Surveys, opinions, research and case study pile up each day, crashing and bouncing off each other like the culmination of the multiple car chases in the Blues Brothers and just as difficult to untangle. The latest batch of news and views highlights exactly how disparate and conflicting the available information is. But underlying it all appears to be a single discernible and consistent point; while organisations may be less focussed on BYOD’s perceived advantages and rather more worried about the consequence of not implementing the practice, they still don’t trust it.

December 17, 2013

New survey reveals extent and nature of workplace change programmes

by Mark Eltringham • Comment, Facilities management, Property

The newly published Workplace Transformation Survey from property consultancy Cushman and Wakefield begins with the now routine statement that “there is no doubt the corporate workplace is rapidly transforming”. So tell us something we don’t know – and in the subsequent report they pretty much do. That said, the methodology of the survey does skew the results by focussing on a particular part of the workplace elephant, because the report was compiled in conjunction with CoreNet Global, based on a questionnaire of over 500 occupiers and other participants from around the world taking part in events in Los Angeles, Amsterdam and Shanghai. So inevitably the results are weighted to at least some degree in favour of those with an interest in commercial property and the regions from which it draws its data. More →

December 16, 2013

Book Review: The Emergent Workplace

by Mark Eltringham • Comment, Facilities management, Workplace design

Looking for patterns in the mash. © Columbia Pictures

It’s rather refreshing to see a book or report in which the word ‘Workplace’ in the title is prefaced by ‘Emergent’ rather than something misleading like ‘Tomorrow’s’ or ‘Future’. And so the authors Clark Sept and Paul Heath define their vision of the workplace presented in this slim but engaging book as a thing which is ‘in the process of becoming prominent’ to use the dictionary definition of the word emergent. By using this particular epithet, they are describing the consequences of the various forces that drive today’s workplace rather than lapsing into the fallacies most commonly associated with works of this kind; principally those of either assuming there is an evolution of all offices towards an ultimate model, or that already commonplace factors such as technology which frees us to work anywhere and at any time can in any way be associated with ‘the future’.