March 2, 2020

Workers are as important as external stakeholders

At the recent World Economic Forum in Davos, workers around the globe could be forgiven for remaining sceptical at the news that the corporate world now regards them as stakeholders, and as important to their organisations as shareholders and customers. The traditional employee/employer relationship is slowly changing. Where the relationship was once exclusively hierarchical, it is now evolving into more of a partnership. Employees want to be more involved in processes and decisions. Subsequently, teams need to be more collaborative and communicative to drive innovation and creativity. To encourage optimum performance, leaders must learn to coach and encourage, rather than simply direct. More →

February 27, 2020

The integration of people, place and policy will define the new workplace era

by Frances Gain • Comment, Wellbeing, Workplace design

With a new decade comes a renewed focus on talent for workplace designers. Employers are beginning to better understand the value in hiring neurodiverse employees for creative and strategic thinking. They also understand that creating physical and digital workspaces, which blend the principles of universal design (making spaces accessible for the broadest possible range of individuals), and encouraging wellness are essential for attracting top talent and giving their business a competitive edge. More →

February 24, 2020

Ergonomics, movement and the evolutionary necessity of pain

by Mark Eltringham • Comment, Wellbeing, Workplace design

In his book The Greatest Show on Earth, the evolutionary biologist Professor Richard Dawkins devotes a section to the biological rationale for pain which has implications for the way we view ergonomics and the design of offices. Although the question of why we suffer is an ethical issue as far as humans are concerned, and most of us think it’s one thing we could easily do without thank you very much, Nature is indifferent to such moral concerns. More →

February 21, 2020

What happens when leaders have too much charisma?

by Kevin Murray • Business, Comment

When a leader with charisma becomes so strong and confident that they dominate their teams to the extent that others simply never question their decisions, you’d better hope that that leader is always right and is leading you in the right direction. Sadly, the opposite is usually true. Leaders who cut themselves off from bad news or challenge, quickly lose sight of the real drivers of success, or the drivers of failure, and a slow and tortured decline usually ensues. They even become blind to the dangers facing them, person-ally, because of excessive confidence. More →

February 19, 2020

Look beyond the perks and reviews to get a clear view of an employer

by Delaney Kline • Comment

So, your most recent dining experience wasn’t great. The service was slow, the waiter seemed uninterested, and the wine glasses on the table had red lipstick stains on them. Your first instinct is to go online and share that negative experience with the world. Whether your intention is to blow off steam or warn other patrons that their filet won’t be worth the price, you have a right to share your experience. More →

February 18, 2020

Curiosity killed the stat: why we should avoid becoming slaves to data

by Anthony Tasgal • Comment, Technology, Workplace design

Hands up. How many of you spend much/most of your time peddling data, charts and other fact-based information? And how much time do you spend challenging yourself, learning new ideas, indulging your curiosity and feeling a sense of surprise and fulfilment? And finally how much of the inquisitive, itchy child do you feel your job appeals to rather than the “only- 30-more-years-of-wage-slavery-if-I’m-lucky” mindset?

February 13, 2020

What performance culture can teach us about motivating employees in the workplace

by Diane Strohfus • Comment, Workplace

From start-ups to well-established companies, organisations thrive or fail on motivating employees. It’s mission-critical. Motivated employees are easy to spot – they tend to align their purpose to that of the company, are more innovative with their problem-solving and have a greater impact. Organisations must actively work to motivate and engage employees, giving them a sense of purpose. Otherwise, there’s a real risk of the company falling behind the competition and staying there. More →

February 12, 2020

Workplace leaders must adapt to a new technological reality

by Brian Kropp • Comment, Technology, Workplace

I speak with senior workplace leaders daily and those conversations, coupled with our research and that of other people, offer us a striking perspective on the trends and changing nature of the workplace and in particular the impact of technology. Some themes are cropping up time and time again in these conversations and research and point to a new technology-led reality that we must all address. More →

February 5, 2020

Bridging the gap between the reality and perception of engagement

by Callum Gill • Comment, Flexible working, Technology, Workplace

Organisations are currently operating against a backdrop of environmental, social, political and technological upheaval. Changes in the way people work, buy, communicate and live their lives abound while the communications narratives become ever more complex. The zeitgeist dictates how an organisation’s purpose and communications should match the growing expectations placed on it by its identity and need to address its engagement with staff and the outside world. More →

February 4, 2020

Blundering blindly towards the truth about work and workplaces

by Mark Eltringham • Comment, Workplace

If you don’t like some of the stories we publish on Insight, you should see the ones we reject. It’s something I catch myself saying a lot and underlying it is an awareness that bullshit can be appealing. We should apply the smell test to stories and go in search of what might best be described as the facts, contradictions and nuances that are characteristic elements of some sort of truth. More →

January 29, 2020

Don`t believe what you read about wellbeing, except this

by Mark Eltringham • Comment, Wellbeing, Workplace, Workplace design

As we are told repeatedly, the modern workplace is not very good for our physical and mental wellbeing, and potentially a death trap. Most of us are lucky to get home in one piece at the end of each day, regardless of the job we do. More →

January 24, 2020

Workplace culture can eat strategy for breakfast

by Alistair Craig • Comment, Workplace design

It was management consultant and author Peter Drucker who coined the well-worn maxim that “culture eats strategy for breakfast”. But often it is used in the wrong way. Far from suggesting that culture alone dictates workplace function, he presented culture as a first among equals. A strategy that does not heed culture is more likely to fail. A culture without strategy is prone to go adrift. It is vital for an organisation to be aware of its own culture and subcultures. Without self-awareness, the steps to improve or nuture those within the organisation will be futile. More →