January 3, 2020

Burnout remains a risk for workers of all generations

Flexible working has become an important part of the modern UK economy, with over half of employees taking up a flexible working arrangement. However, Nuffield Health’s latest whitepaper The effects of remote working on stress, wellbeing and productivity has found while remote working is associated with higher workplace wellbeing, it can also present many business challenges including the risk of burnout for an increasingly diverse workforce. More →

January 2, 2020

Personality is not only about who you are but also where you are

by Dorsa Amir • Comment

In the field of psychology, the image is canon: a child sitting in front of a marshmallow, resisting the temptation to eat it. If she musters up the willpower to resist long enough, she’ll be rewarded when the experimenter returns with a second marshmallow. Using this ‘marshmallow test’, the Austrian-born psychologist Walter Mischel demonstrated that children who could resist immediate gratification and wait for a second marshmallow went on to greater achievements in life. They did better in school, had better SAT scores, and even managed their stress more skilfully. More →

December 18, 2019

Anthropology might hold answers to the most difficult workplace challenges

by Christopher Diming • Comment, Workplace design

Many recent discussions have centered on the drawbacks of the open-plan office, a major format in the UK, and possible pathways to the communal workplace of the future. As part of this, it has been acknowledged that the factors responsible for determining the open-plan office’s performance are complex, and a number of the present-day workplace’s characteristics are messy and hard to quantify. In this brief article, I present anthropological methods as means for practitioners to further unpack the symbolic aspects of communication in open-plan offices and spark workplace solidarity.

December 16, 2019

Is flexible working the answer to improved employee mental health and productivity?

by Sarah King • Comment, Flexible working

One of Labour’s flagship policies for its 2019 general election campaign was to introduce a four-day week. More accurately, its policy is to introduce a 32-hour week. This brought flexible working again into the media spotlight. Research suggests that flexible working and reduced hours can have multiple benefits, including improved mental health and greater productivity. More →

December 16, 2019

Avoiding the minefield of WhatsApp communications

by Louise Lawrence • Comment, Legal news, Workplace

Whether to keep colleagues updated or to share a new idea, WhatsApp groups are increasingly becoming a go-to communication tool in the workplace. There are benefits to having such informal communication channels – they can be less hierarchical and improve cohesion within the team, as well as being a fast and easy way to communicate and share images. On the flip side, the lack of formality means that there are risks associated with them. More →

December 11, 2019

Tech trends to watch that will disrupt 2020 and beyond

by Dave Coplin • Automation, Comment, Public Sector

The next decade promises to offer both incredible opportunity and challenge for all of us. Technologies like artificial intelligence will no longer be considered new but will instead be at the heart of some huge disruptive changes that will run right through our society. In particular, AI will start to enable the automation of many things that were previously deemed too complex or even too “human”. We’ll see these changes and tech trends at work – traditional professions like accountancy, lawyers and others will over time, see significant portions of what they do be taken over by virtual robots. Vocations such as lorry drivers, taxi drivers and even chefs may disappear as machines are introduced to perform the same function but with more consistent results and less risk. More →

December 10, 2019

Wellbeing is increasingly in the hands of HR and the future looks bright as a result

by Chris Pinner • Comment, Wellbeing

The future of workplace wellbeing is in HR’s hands; hence, the discipline is even more pivotal to organisational success. As admin and payroll become increasingly digitised and automated, time can be spent more effectively, supporting good people to do good work. Influential people are now catching on to the importance of wellbeing. New Zealand’s Prime Minister Jacinda Ardern told More than GDP, “We need to address the societal wellbeing of our nation, not just the economic wellbeing”. Her government will set a budget to measure wellbeing and the long-term impact of policy on the quality of people’s lives. More →

December 9, 2019

Do emails outside of work hours breach employment law?

by Darius Whelan • Comment, Technology, Wellbeing

It is common for many employees to send, read and reply to work emails at all hours of the day and night, including weekends. This change in work culture developed in recent decades and has accelerated with the advent of smartphones. But is this a breach of employment law? The short answer is that “it depends” and we need some test cases to clarify the situation, not least in the UK. Some workplaces have a culture of long working hours and it can be difficult for an individual employee to go against it. The contract may refer to a 40-hour week but the reality may be very different. Smartphones and other digital devices have contributed to a culture of “digital presenteeism”. More →

November 29, 2019

For the love of workplace art, where have all the walls gone?

by Chloe Adams • Comment, Wellbeing, Workplace design

A survey exploring art in the workplace (‘Making Art Work in the Workplace’) conducted by the British Council for Offices (BCO) found that almost 88 percent of respondents felt that “art is more relevant in the workplace than ever before”. Yet, with the arrival of the generic modern office, full of open plan space and glass partitions, we frequently find ourselves rather short of walls on which to hang any workplace art in the first place. “There are no bloody walls left’ and those that are left are glass,” protests Jack Pringle of architects Perkins+Will, pointing to the fact that traditional hanging space is on the decline.

November 28, 2019

The four day week will make management support more important than ever

by Adrian Moorhouse • Business, Comment, Wellbeing

With work collaboration tools like Facebook Workplace growing more common and constant out of hours access to work emails, it is increasingly difficult to distinguish between work and leisure. This lack of separation between the office and home risks creating a situation where we have less time to unwind. So it’s not surprising that the World Health Organisation officially classified burnout as an occupational phenomenon. Rising workloads, limited staff and resources, and consistently long hours are all contributing to half a million people in the UK suffering from work related stress, with 15.4 million working days lost as a result. Business and politics are hoping to buck this negative trend by finding ways of improving people’s work-life balance – most recently by experimenting with a four day week. More →

November 27, 2019

Designers may be ignoring leadership style in quest for productive workplaces

by Jayne Smith • Comment, Workplace design

Leadership styles are not considered in the design process for productive workplaces despite the majority of organisations agreeing they have a major impact on productivity. These are the latest findings in report authored by Leeson Medhurst, Director of 36 Workplace, The United Workplace (TUW) and WORKTECH Academy. Productivity – linking Workplace Design to Leadership (registration) is the next chapter in a research conversation presented and discussed at WORKTECH London this week. The new report builds on “The Puzzle of Productivity: What enhances workplace performance?” that pointed to leadership as the major factor influencing workplace productivity. More →

November 25, 2019

Working carers occupy a blind spot and are suffering because of it

by Vivek Patni • Comment, Wellbeing, Workplace

The working world has changed almost beyond recognition over the past half century. Historically, employers had to fulfill two criteria to attract the best talent: be large or have a well-known brand and pay well. Of course, priorities have shifted. Growing demand from staff for a healthier work/life balance including for the country’s working carers has resulted in flatter hierarchies and a more relaxed atmosphere, even in the largest firms. More →