March 24, 2014
Public sector purchasing doesn’t need this kind of lightbulb moment
The latest of the weekly kickings reserved for the UK’s public sector purchasing community comes in the shape of a BBC Panorama documentary alleging that a range of frauds and cock-ups cost the National Health Service around £7 billion a year. The NHS denies these figures but there are clearly obvious and serious deficiencies in the way goods and services are procured across the public sector, as we have reported. Yet there is a flipside to such reports which tap in to (and sometimes pander to) a widespread scepticism of the way the public sector goes about its business. So we must first ask whether an equivalent private sector organisation with a budget of £109 billion a year would not also be open to a wide range of eye-wateringly expensive failures, inefficiencies and frauds. And secondly we must question whether the great British public, along with some businesses, are generally able to grasp the issues involved.
The finest closing sentence of any novel in my opinion is that in The Great Gatsby. “So we beat on, boats against the current, borne back ceaselessly into the past.” It is a reference to the futility of our attempts to escape the past, even as we look to the future, dreaming of how “tomorrow we will run faster, stretch out our arms farther”. F Scott Fitzgerald was referring to people when he wrote it, and Jay Gatsby in particular, but it’s a passage that resonates in a number of ways, especially in those areas of our lives that deal most intimately with what it means to be human. And one of these is self-evidently the workplace, where any articular attempt to define the ideal office for a particular time, including the future, is complicated by the fact that we must always meet the needs of the beasts that inhabit it. Regardless of the tools we have at our disposal with which to work more effectively, or just plain ‘more’ we remain fundamentally the same animals we were thousands of years ago.
March 26, 2014
The enduring need to put a bit more of the M into facilities management
by Mark Eltringham • Comment, Facilities management, Furniture, Workplace design
Shutterstock’s new offices, Empire State Building
It may well be a statement of the obvious, but it’s worth reminding ourselves sometimes that the term facilities management consists of two words. There is often a bit too much emphasis on the facilities and a bit too little on the management and sometimes we look for design and product solutions to problems that would be better managed in some way. You can put this down to a number of things but to some extent at least it’s down the idea that when you are determined to use a hammer, every job looks like a nail. Obviously the media takes some of the blame for this mindset because it often earns income from businesses who want to sell their stuff to solve particular problems rather than focus on the idea that many of them can be addressed either as a management issue or in combination with products and design.
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