Book Review: Cubed: A Secret History of the Workplace by Nikil Saval

Cubed: A Secret History of the Workplace

Cubed: A Secret History of the Workplace

Nikil Saval’s book Cubed: A Secret History of the Workplace pulls off that rare feat for a parochial business book of being intelligent and informed (which many are) as well as fascinating, entertaining and realistic, which is rather less commonplace. He pulls this off with plenty of references to pop culture including television series such as Will and Grace, films such as Office Space and The Apartment and, inevitably, the Dilbert cartoons. There is also a great deal of enjoyment to be had in the slightly jaded tone of his writing and brutal evisceration of the likes of Tom Peters who is singled out for special criticism. So too, his take on the very  idea of the ‘Office of the Future’ with its slides, basketball courts, pool tables and vivid colours.

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The debate about open plan offices is not helped by its use of stereotypes

Open plan offices and national stereotypesThe incessant debate about open plan offices is informed by a number of assumptions that can lead us to misunderstand the issues involved. Nigel Oseland eviscerates several of them excellently here, making it plain that a great deal is lost in translation somewhere over the mid-Atlantic. In truth, the European and US experiences of the open plan are very different and while we in the UK could always laugh along with our US counterparts at the organisational insanity of Dilbert, the cubicles themselves were largely alien to us. Another red herring in the debate is the idea that the open plan office is for extroverts and its alternatives for introverts. There is something in this but it’s too simplistic an idea and is often built around the stereotypes associated with sectors such as TMT, the age of workers (especially Gen Y) and supposed national characteristics, not least the reserve of Brits and the brashness of Yanks.

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Where office workers would really like to work? Outdoors.

office workers outdoorsLast year, we shared research from Overbury which suggested that what most people really wanted from their offices was for them to be a lot more like Starbucks. Now new research from Steelcase Solutions claims that what people would really like is to be working in bucolic splendour, or at least an indoor approximation of it. The survey of around 800 UK based office workers carried out by IPSOS claims that people would feel more optimistic about their work if natural light, more control of temperatures and informal, dynamic spaces were core elements of their working environments, which coincidentally are also important factors in fostering wellness and productivity. In addition, the authors of the report  claim that more offices in future will apply biophilic design principles to offer staff a daily glimpse (or illusion) of the great outdoors. More →

Workplace ergonomics changed forever twenty years ago thanks to one design

Workplace ergonomicsBy common consent, the office is a little over 100 years old, with most commentators agreeing that the first true office as we understand it was the Larkin Building, designed by Frank Lloyd Wright in 1904. Yet ninety years after this building ushered in the 20th Century workplace, there was another seismic shift in office furniture design that heralded the office for the 21st Century. In 1994, there was a great deal of excited talk about new ways of working, based on the growing use of mobile computers and phones. For the first time, people were unfettered from the personal workstation and new office furniture systems. Also that year, Herman Miller launched a chair that was to redefine not only what we understood about office seating and workplace ergonomics but reshaped the wider office furniture market in its own image. For the first time it became apparent that when looking after the wellbeing of individuals and making a universally understood office design statement in this new world of work, the chair was the thing, not the desk. More →

How Adolf Hitler’s desk came to be modified and used for another fifty years

Hitler's deskIt would have been a bit early for Christmas anyway, but German authorities who have identified the desk Hitler used while working in the Reichkanzlei during the War say it isn’t for sale, despite the fact it would be valued at tens of thousands of pounds to a specialist collector. In 2014, The Associated Press issued a picture of the desk which was made in 1937 and used in a US military base in Berlin up until 1996. Facilities managers being who they are, when it was handed back to the German authorities it had been modified with fax and telephone connectors. The desk is now kept away from the public gaze in a storeroom in Weissensee near Berlin and Germany says it will never be sold, even though it would prove a very attractive acquisition for collectors of militaria. ‘The desk is, and remains, the property of the Federal Republic,’ said government spokeswoman Jacqueline Besse. However, a piece of another desk belonging to Hitler was sold recently.

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Office design should meet the basic human needs of workers, claims report

office design at Google ZurichDesigners can install sleep pods, slides and play areas in an effort to create a cool office, but the problem is that for every renowned Google campus are countless stuffy offices with fluorescent lighting and cramped, crowded conditions.  When you drill right down to it office workers want those responsible for office design to meet their basic human needs; with more natural light, effective heating and air conditioning and the better use of office space. This is according to the results of a survey by Steelcase of more than 800 office workers across the UK to mark the beginning of Clerkenwell Design Week. It found that despite British workers appreciating the latest technology and high-quality office design, better lighting and more control over temperature settings would be a big step forward towards their dream office.

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UK one of the top global business destinations for sales growth and profitability

Ad Lib detailGlobal manufacturing executives rank the UK as one of the top destinations for future sales growth and profitability, according to KPMG’s latest Global Manufacturing Outlook report published this week. This places the UK ahead of Germany, India and Japan and alongside China, beaten only by the US. The report also notes that the UK is leading the world in the growth of 3D printing. The survey of 460 executives representing business with an annual turnover in excess of $5 billion reveals that the UK is ranked third in terms of those countries in which global companies expect profit growth over the next two years. The focus on new technology and materials in the report reveals that 85 percent of UK manufacturers are already moving to 3D printing to reduce their product development life cycle, as British office furniture maker Senator did in prototyping its Ad-Lib range (pictured).

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Spending on office furniture becomes a US political football

Uncle Sam MoneyWe’ve mentioned this before but when it comes to riling those who see public sector spending as inherently wasteful, nothing gets their backs up quite so much as the buying of lightbulbs and office furniture. You can come up with your own theories on why that might be (and I hope you do), but it’s been proved yet again as Fox News and other right wing commentators and media in the US have risen up in moral indignation at the news that the Internal Revenue Service has spent $96.5 million on office furniture and refurbishment during the last five years of the Obama administration. Now of course, this is just the touchstone for griping about government spending in general and Barack Obama in particular, but the US is clearly not alone in having an issue with office furniture purchases and you have to wonder exactly why this is.

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Gallery: Interiors Group completes office fit-out at Instinctif Partners

140306INS-20 smThe Interiors Group has completed a project for the design and fit-out of the relocated offices for Instinctif Partners, an international business communications consultancy now situated at  65 Gresham Street, London. The relocation coincided with the launch of Instinctif Partners’ new name (having previously been known as College Group) so the new design became an expression of the new identity. The office fit-out project includes joinery, the installation of a media wall, bespoke feature walls, reception desk and lighting. The flooring consists of porcelain tiles and carpet from Interface.  The backlit reception desk displays the client’s twelve corporate colours on rotation. Leather seating was specified for the visitors’ waiting area. The open plan office is designed as a circular newsroom with a high table in the heart of the space highlighted by an oversized dome pendant. The dining area has been fitted out with LED screens and furnished in white. More →

When worlds collide: a preview of the Salone Internationale del Mobile in Milan

S285 deskDon’t even think about going to Milan for a break at this time of year – you probably won’t get a hotel room. Every year the Salone Internationale del Mobile (International Furniture Fair) and Milan Design Week ensure that hotels are full despite room rates soaring for the duration of this world class exhibition. Salone is the show to attend if you want to know what’s going on in the world of furniture design. Along with Orgatec, Neocon, CIFF, Clerkenwell Design Week and the Stockholm Furniture Fair, Salone makes up the Grand Tour of furniture and design shows around the world. These shows not only provide an international showcase the very latest in furniture design, each also offers its own unique insight into the way we work and live. And they do so on a massive scale. In the case of Milan, this means extending the show beyond the halls of the central Rho fairgrounds to use locations around the whole city, when it takes place next week.

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The enduring need to put a bit more of the M into facilities management

Shutterstock's new offices, Empire State Building

Shutterstock’s new offices, Empire State Building

It may well be a statement of the obvious, but it’s worth reminding ourselves sometimes that the term facilities management consists of two words. There is often a bit too much emphasis on the facilities and a bit too little on the management and sometimes we look for design and product solutions to problems that would be better managed in some way. You can put this down to a number of things but to some extent at least it’s down the idea that when you are determined to use a hammer, every job looks like a nail. Obviously the media takes some of the blame for this mindset because it often earns income from businesses who want to sell their stuff to solve particular problems rather than focus on the idea that many of them can be addressed either as a management issue or in combination with products and design.

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Public sector purchasing doesn’t need this kind of lightbulb moment

lightbulb1The latest of the weekly kickings reserved for the UK’s public sector purchasing community comes in the shape of a BBC Panorama documentary alleging that a range of frauds and cock-ups cost the National Health Service around £7 billion a year. The NHS denies these figures but there are clearly obvious and serious deficiencies in the way goods and services are procured across the public sector, as we have reported. Yet there is a flipside to such reports which tap in to (and sometimes pander to) a widespread scepticism of the way the public sector goes about its business. So we must first ask whether an equivalent private sector organisation with a budget of £109 billion a year would not also be open to a wide range of eye-wateringly expensive failures, inefficiencies and frauds. And secondly we must question whether the great British public, along with some businesses, are generally able to grasp the issues involved.

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