The Wall Street Journal (and others) are wrong about human resources

original_dustpan-and-brushEverybody ready? Great. Then it’s time for another round of HR bashing and a tipping point for more existential navel-gazing for everyone’s favourite corporate pantomime villain – the human resources department. Or is it? You can choose your own particular moment at which the crowd boos and hisses at the bad guys in HR, but hot on the heels of the Lucy Adams debacle at the Beeb and a report that finds human resources to be the profession with the most “can’t do” attitude comes an article from, of all places, the Wall Street Journal that looks at what it means to do away with your HR function altogether. The restrictions of the word count being what they are, coupled with the way sweeping generalisations provide the quickest way to guarantee a bump in readership, the WSJ takes the broadest of brushes to add another coat to the painting of HR as an ancillary function that, far from oiling the wheels of commerce, is often a distraction at best and, at worst, an active obstruction.

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WorldBlu announces latest additions to its list of democratic workplaces

HandsUpWorldBlu, a US based business that promotes democratic workplace design has announced that it has added  41 organisations around the world to its certified list of Most Democratic Workplaces. According to WorldBlu, the organisations range in size from five to 65,000 employees and represent over $13 billion in combined annual revenue and come from the US, Canada, Mexico, UK, Netherlands, Denmark, Malaysia, Haiti, New Zealand, Belgium and Romania from a range of sectors including  technology, manufacturing, healthcare, retail, agriculture and services. Organisations become eligible after employees complete the proprietary WorldBlu Design Assessment, a survey evaluating their practice according to the firm’s own ten ‘Principles of Organizational Democracy’, with an overall combined score of 3.5/5 or higher. The awards were announced yesterday, Democracy in the Workplace Day (who knew?).

Remove flexible working stigma to improve women’s career chances says report

UK leads Western Europe in offering flexible working and checking it's safeEmployers need to stop viewing female progression as a diversity issue and see the promotion of women in the workplace as a core business priority. This is according to a major new report by charity Opportunity Now, which surveyed 23,000 women between the ages of 28 and 40 as well as 2,000 men, to try and determine why women tend to be less successful than men at work after the age of 28, The report found a gap between organisational policies and the actual experiences of women at work, particularly women aged 28-40, including real challenges around bullying and harassment. And in a challenge to proposals for female-only programmes, the research found that women actually want better line management and initiatives such as flexible working – without the stigma it can cause which can often be an obstacle to progression.

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Average office temperatures set too high say environmental experts

office temperatures set too high

The publication this week of the report Climate Change 2014: Impacts, Adaptation, and Vulnerability by the UN’s science panel that argues that the world is “ill-prepared” for risks from a changing climate, but that opportunities to respond to such risks still exist, proves more than ever that the built environment can play a vital role in helping to curb global warming. The most obvious place to start is by turning down the temperature of the office, which according to researchers from Lancaster University’s DEMAND Research Centre, has become warmer in recent years. As reported by Clickgreen, the researchers from Lancaster University say the average office temperature of 22 degrees C is way too high, and by simply turning down the thermostat and asking occupants to don another layer could do much to address global warming. More →

HR has the most ‘can’t do’ attitude in the workplace finds poll

HR least helpfulHuman resources people are obstructive and most likely to reject reasonable requests in the workplace, finds a new poll. Almost 18 per cent of individuals polled by conference call provider Powwownow voted the HR department as the most difficult to work with; almost double that of Finance/Accounting, the next most maligned department.Why some members of staff are so uncooperative was interpreted by respondents as due to illusions of grandeur (68%), attempts to retain power and hold others back (67%) and confusion/lack of training/lack of confidence (40%). Unhelpfulness does not go unpunished it seems as the majority of respondents (53%) thought that unproductive or obstructive employees are more prone to bullying in the workplace. Those who encounter such unhelpfulness admitted to being driven to consider screaming out of sheer frustration (40%) or even seek new employment (36%) rather than speaking with their superior (30%) about an obstructive colleague. More →

UK workers are amongst least engaged in the world, claims new report

demotivatedThe latest survey highlighting how disconnected the world’s workers feel from what they do comes courtesy of researchers ORC International. In its Global perspectives survey of over 7,000 employees in 20 countries, the researchers found that UK employees are amongst the most disengaged in the world. Engagement has declined sharply over the last year for UK based workers with under half (48 percent) claiming to be engaged with their jobs, down from 56 percent last year. This puts the country in 18th position, with only Japan and Hong Kong coming out worse. Only 40 percent think their managers motivate and inspire them and only 37 percent feel encouraged by their employers to innovate. In fact the UK’s score fell according to every measure used in the report including the wellbeing index with a rating of 57 percent, down from 61 percent last year.

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Robotic managers likely to lack empathy and forget ethics, claims CMI report

RobotA new report into the judgements of managers has concluded that they are significantly more prone to responding in a ‘robotic’ way to moral questions than the general population, relying on handed-down rules rather than their own ethical standards. The report, Managers and their Moral DNA, was commissioned by the Chartered Management Institute (CMI) in conjunction with personality testing website Moral DNA. It found that nearly three quarters of managers (74 percent) lack empathy and  do not fully consider the moral consequences  when they take decisions, which is 28 percent higher than the general population.  The report also claims that managers are 4 percent more compliant with rules and 5 percent less caring in their ethical decision-making at work than in their personal lives, a figure that tallies with other results from the Moral DNA database according to the report’s authors.

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Employers welcome an age-diverse workforce, but need to be prepared

Age diversityA recent report by the UKCES that predicted that the workplace of the future will see four generations of employees working side by side is being welcomed, rather than feared by employers, but they need to begin planning for the future now, or risk a skills shortage and being at a competitive disadvantage. The revelation that by 2030 four-generation or “4G” workplaces – will become increasingly common as people delay retiring, even into their 80s, prompted UKCES Commissioner Toby Peyton-Jones to ask whether this emerging multi-generational workplace would spell stress and culture clashes or create positive tension leading to innovation. Now a new study, Managing an age-diverse workforce, from the CIPD, shows that employers and employees see clear benefits from an increasingly age diverse workforce but need to do more to take full advantage. More →

Why work should be a key focus in improving our happiness

Happiness at work comment

The iOpener Institute for People & Performance is an official partner of the UN International Day of Happiness, which took place this week. Here, iOpener’s Joint CEOs Jessica Pryce-Jones & Julia Lindsay explain why work should be a key focus of improving happiness. The UN International Day of Happiness is designed to recognize that ‘progress’ is about increasing human happiness and wellbeing as well as growing the economy. The UN’s focus this year is on ‘reclaiming happiness’. The origins of the day lie in the July 2011 UN General Assembly resolution which recognized happiness as a fundamental human goal. In April 2012 the first ever UN conference on Happiness took place. On the back of this, they designated 20th March as an annual worldwide focus on celebrating and growing happiness. More →

Happiness and wellbeing more important to people than economy

International Happiness DayWhatever their opinion on yesterday’s Budget, the vast majority of Britons think levels of happiness and wellbeing matter more than the size of the economy. In a YouGov poll commissioned to mark today’s United Nation’s International Day of Happiness, a majority (87%) of UK adults were found to prefer the “greatest overall happiness and wellbeing”, rather than the “greatest overall wealth” (8%), for the society they live in. And despite the Conservative Party’s much lampooned attempts to appeal to working class people who they presume enjoy bingo and beer, this majority was found to be broadly consistent across all regions, age groups and social classes. LSE economist and co-founder of Action for Happiness, Lord Richard Laya says the results show that more priority should be given to mental health and wellbeing. More →

Employers say improved morale has helped reduce staff absences

A third (34%) of UK employers have seen their absence rates improve over the last 12 months and almost two thirds think this is due to improved morale in the workplace. The new research, from trade body Group Risk Development (GRiD), echoes that of recent ONS Labour Market statistics which showed that UK sick days were down by 47 million since 1993. The employers polled also revealed they have better measures in place to reduce absence and improve attendance; with more than two in five employers (44%) using return-to-work interviews, 36 per cent having flexible working initiatives and 26 per cent having disciplinary procedures in place for unacceptable absence. Employers are also feeling more confident about working with fit notes, with 40 per cent saying they feel they can work with the advice given. More →

Morgan Lovell to research impact of the workplace on wellbeing

sas-8_740_492_s_c1One of the latest pieces of research to explore the possible links between the workplace and individual wellbeing is to be carried out by office fit-out firm Morgan Lovell in conjunction with the British Council for Offices (BCO) and workplace analytics tool HATCH. The firm hopes to create an original piece of research that will help to quantify the impact the workplace has on wellbeing and identify the causal links. The firms says it hopes to use this to create a business case for occupiers who would like to invest in designing offices in a way that fosters wellness and productivity and  is inviting interested people and firms to take part. The firm says the survey takes less than 10 minutes and can be found here. To say thank you to respondents to the survey for their time, Morgan Lovell will donate £1 to Comic Relief for every person that completes the questionnaire.  The findings will be published in April.