December 3, 2013

Meeting the management challenges of caring for home workers

by Pam Loch • Flexible working, Workplace

Flexible working is on the rise. However, as reported today, while employers are happy to equip workers with the facilities required to work away from the office, there is a worrying level of unwillingness amongst many bosses in checking the safety and comfort of home workers. Employers have a duty of care to their home workers under health and safety legislation and the Working Time Regulations 1998. This means that care should be taken by employers to ensure that home workers operate in a safe and appropriate environment. This duty of care goes beyond supplying an ergonomic workstation. Managing home workers requires a varied set of management skills and best practice processes. More →

December 3, 2013

UK leads Western Europe in offering flexible working – and checking it’s safe

by Sara Bean • Flexible working, News, Workplace

The inexorable rise of flexible working continues, particularly in the UK, where 64 per cent of the organizations questioned in a new poll said that they implemented flexible working more than a year ago. And despite the best efforts by some high-profile employers to roll back the trend, it is HR which is endorsing the adoption of flexible working, with 92 per cent responsible for its implementation within their organisations. Although, Germany (57%), the Netherlands (48%) and Belgium (38%) currently lag behind the UK, all the countries polled agreed that flexible working results in higher productivity, especially in England (85%). A surprising view however, was that it is the employees who are responsible for setting up their own workstation, with just UK staff likely to have any sort of ergonomic checks. More →

December 3, 2013

Majority of businesses acquire employee data; far fewer apply it, claims report

by Mark Eltringham • Facilities management, News, Workplace

Peter Drucker’s old adage that ‘what gets measured gets managed’ may be a cliché, but it’s endured to become one because there is a lot of truth in it. Now a new report commissioned this year by recruitment consultants Alexander Mann Solutions and the HRO Today Institute has found that firms that use employee data to inform strategic decision making outperform their competitors around 58 percent of the time. Which is great except the survey of HR managers and directors at over 300 companies also found that only a third of businesses use data in this way. This is in spite of the fact that nearly all (90 percent) of companies acquire employee performance data. According to the report, Success: How metrics & measurement correlate with business, nearly a third don’t use the data in any way whatsoever.

December 2, 2013

Mid-sized firms are unsung champions of the economic recovery says CBI

by Sara Bean • News, Workplace

Medium-sized businesses (MSBs) are making a significant contribution to jobs and growth across the UK. Between March 2010 and March 2013 they have created 185,000 jobs, a 4.1 per cent increase compared with 1.9 per cent by large companies and 2.8 per cent by small firms. New CBI research published today shows that despite only accounting for 1.8 per cent of the UK private sector, MSBs, which employ between 50-499 people and have a turnover of £10-100 million, now employ 4.7 million people across the UK – 16 per cent of the total UK workforce. The CBI has launched #MSBMonday to boost recognition for MSBs and is calling on local government and policy makers to do more to recognise and support medium-sized businesses as their local champions. More →

November 29, 2013

The meaningful aspects of what we do give us the greatest rewards

by Annie Gurton • Comment, Workplace

Charles Handy recently explained to attendees at Worktech 13 London why money is not the main motivating factor for employees; while at the same event, Claudia Hamm-Barstow of Jones Lang LaSalle added that the dream workplace is “a place where the company adds value to the employee experience, people feel valued and welcomed, the organisation feels meaningful, the work is rewarding and importantly there are no stupid rules”. According to The Human Givens Institute neither of these statements should be at all surprising. But The Human Givens theory adds that we also need to be respected, to feel in control, to have self-esteem, privacy and community. And, most crucially of all, we need to have purpose and meaning in our lives. More →

November 29, 2013

Rail fares and grind make London based staff yearn for flexible working, claims survey

by Mark Eltringham • Flexible working, News, Workplace

Perhaps one of the least talked about factors driving the uptake of flexible working in the UK is the cost of getting into work. But a new survey commissioned by Citrix of 500 commuters in the capital claims that more than a fifth (22 percent) of London based employees are considering a job outside the city following the latest above-inflation increase in fares although the majority of the want-aways (79 percent) would stay in their current job if they could work from home at least once a week. Just under half (45 percent) would like their employer to offer flexible working, 58 percent feel they would be more productive if they didn’t have to commute, and 62 percent felt that flexible working would improve their quality of life. Ed: For those of us who already work outside London but get the occasional glimpse of the horror of commuting, those numbers are bafflingly low.

November 28, 2013

The future belongs to those who leave themselves choices of how to deal with it

by Mark Eltringham • Comment, Facilities management, Flexible working, Technology, Workplace

Everybody likes to talk and read about the future. It’s one of the reasons we see so many reports about what the ‘office of the future’ will look like. Often these attempts at workplace prognosis are overwhelmingly rooted in the present which might betray either a degree of timidity or lack of awareness of just how far along their standard list of trends we really are. Even when such reports appear to be bang on the money, they tend to disregard one of the most important factors we need to consider when trying to get a handle on the future, which is the need to leave ourselves choices. This is important because not only will the future be stranger than we think, but stranger than we can imagine, to paraphrase J B S Haldane.

November 28, 2013

One in five US workers will spend Thanksgiving day with colleagues

by Sara Bean • News, Workplace

With most American firms closed today for the country’s annual Thanksgiving celebrations, comes the surprising news that a significant number of workers will in fact be spending the day together after all. According to a survey carried out by CareerBuilder, co-workers may play a role in many Thanksgiving celebrations. Nearly one-in-five (19%) employees say they plan to celebrate Thanksgiving with co-workers either in or out of the office. Those working in transportation and utilities are most likely to spend the day together (28%), with Atlanta (35%) showing the highest percentage of colleagues meeting up on the day and Boston (6%) the lowest. Fourteen per cent of workers said they have to work on Thanksgiving anyway, with hospitality staff the most likely to be on the clock (36%).

November 27, 2013

CIPD research finds zero-hours contracts unfairly demonised and oversimplified

by Sara Bean • Flexible working, News, Workplace

Further evidence has been published this week that maintains the use of zero-hours contracts is not the evil employment practise portrayed by the media. According to new research by the CIPD, the use of zero-hours contracts in the UK economy has been underestimated, oversimplified and unfairly demonised. The survey of more than 2,500 workers found that zero-hours workers are just as satisfied with their job as the average UK employee, and more likely to be happy with their work-life balance than other workers. The CIPD has also published new guidance, in collaboration with law firm Lewis Silkin, to help tackle poor practice highlighted in the research, such as the poor level of understanding about employment rights among many employers and zero-hours workers. More →

November 26, 2013

Meetings cost around £16,000 per employee each year, claims survey

by Mark Eltringham • News, Workplace

According to a new survey from conference call provider Powwownow, travel costs and time spent on the road and in meetings cost UK companies just under £16,000 per employee each year. And, because each businessperson attends an average of 207 meetings annually, taking up around 80 working days (plus the five days spent travelling between them) of their precious time, firms are missing out on the cost savings offered by alternative such as conference calls. While an average six person meeting costs around £395 in the physical world, a comparable conference call costs just £46. The survey also found that the top tenth of business people spend an average of £4,800 on travel each year.

November 25, 2013

How a 70 year old happiness model is still helping us to define wellness

by Mark Eltringham • Comment, Workplace

This year marks the seventieth anniversary of Abraham Maslow’s hierarchy of needs, the model that still introduces most of us to notions of what makes people happy and fulfilled. Maslow first proposed the model in his 1943 paper “A Theory of Human Motivation” in Psychological Review, developing his ideas throughout the rest of his life. His work has been parallelled and built upon by other researchers since, but few have had the influence and longevity. Maslow’s hierarchical characterisation of human needs by category is ingrained into the minds of students all over the world. In the first of two pieces to mark this anniversary, Cathie Sellars of Workspace argues that Maslow continues to offers us the ideal definition of wellness.

November 25, 2013

Over half of managers ‘constantly worried’, with real estate most stressed sector

by Sara Bean • News, Property, Workplace

Over half (51 percent) of managers say they feel ‘constantly worried’ and a disturbingly high number (40 percent) have experienced depression as a result of being stressed. The research, which was carried out by YouGov to support Bupa’s Healthy Minds programme polled the views of 6,000 employees across a range of industries, job levels and regions. It found that real estate is the UK’s most stressed sector, with more than half of workers (54 percent) feeling the pressure and a further one in five struggling to cope (20 percent) and worried about the effect of stress on their health (22 percent). With one in six adults experiencing a mental health problem at any given time, the impact on businesses is significant in terms of staff absence, productivity and performance.