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AI ushers in the era of the ‘frontier firm’, Microsoft report claims
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AI ushers in the era of the ‘frontier firm’, Microsoft report claims

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A new report from Microsoft claims that 2025 will mark a new point in the evolution of work, with organisations across the globe now entering what it calls the age of the 'Frontier Firm' reliant on both AI and humansA new report from Microsoft claims that 2025 will mark a new point in the evolution of work, with organisations across the globe now entering what it calls the age of the ‘Frontier Firm’. The report defines this as a ‘future-facing business model in which a combination of artificial intelligence and human collaboration reshapes work processes and redefines the very structure of enterprises’. The 2025 Work Trend Index, published by Microsoft’s WorkLab, claims to draw on one of the most comprehensive datasets to date, combining insights from 31,000 workers across 31 countries, thousands of Microsoft 365 ‘productivity signals’, and labour market trends derived from LinkedIn’s global data. The report argues that AI is no longer a novel addition to the workplace — it is becoming central to how work is done, who does it, and what organisations can achieve. (more…)

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Negative feelings about work continue to grow, especially for managers
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Negative feelings about work continue to grow, especially for managers

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People are becoming increasingly disengaged from work at a time when technological change is demanding more from them than everThe State of the Global Workplace: 2025 Report from Gallup frames a stark warning to business leaders and policymakers: people around the world are becoming increasingly disengaged from work at a time when technological change is demanding more from them than ever before. As artificial intelligence (AI) accelerates across industries, transforming everything from operations to communication, the human foundations of the workplace—employee engagement and wellbeing—are showing signs of deep strain. (more…)

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People’s expectations of work have changed forever (and they think office work should pay better than remote work)
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People’s expectations of work have changed forever (and they think office work should pay better than remote work)

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The Covid-19 pandemic and the rapid shift to remote work have had a “radical impact” on the global workforce, particularly among younger employeesThe Covid-19 pandemic and the rapid shift to remote work have had a “radical impact” on the global workforce, particularly among younger employees who began their careers during this unprecedented period, according to new research published by BSI in collaboration with the think tank ResPublica. The study, part of BSI’s Evolving Together series, claims to provide a comprehensive picture of a workforce cohort shaped by the pandemic and explores how these formative experiences continue to influence their expectations and behaviours. Drawing on a global survey of 4,700 individuals who entered the workforce during or since the pandemic, as well as focus groups and international literature reviews, the research sets out to paint a nuanced portrait of the so-called “hybrid generation”. (more…)

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Come fly with me. The new digital issue of IN magazine is here for you
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Come fly with me. The new digital issue of IN magazine is here for you

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The digital edition of IN magazine 23 is now out and available for you here.The digital edition of IN magazine 23 is now out and available for you here. In this issue: why we act up at airports and what designers can do about it; the datacentre market is struggling to keep up with AI’s rapacious demand for resources; a review of the Workspace Design Show which keeps getting better; what a new generation of buildings can tell us about how to balance ethical goals with organisational strategy; the headquarters of Italy’s largest co-op; the difficulties of keeping up with developments in AI and why we need to keep trying; and a book that sets out the research based business case for the office. Plus loads of great commentary and our regular round up of product and business news and events. (more…)

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Firms scale back recruitment plans in wake of National Insurance hike
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Firms scale back recruitment plans in wake of National Insurance hike

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Nearly half of all companies across the UK are scaling back recruitment plans because of the hike in employers’ National Insurance which comes into effect on April 6thNearly half of all companies across the UK are scaling back recruitment plans because of the hike in employers’ National Insurance which comes into effect on April 6th, according to a new poll by Reed. The survey found that 46 per cent of firms said that recruitment decisions would be impacted due to the tax increase, with many reporting that they were already not hiring or postponing recruitment. Reed say the findings demonstrate the negative impact the increase in employer’s NI is having on the labour market, which has already seen vacancies fall for a record period. (more…)

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Lack of skills, work ethic and too many demands deter firms from employing candidates
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Lack of skills, work ethic and too many demands deter firms from employing candidates

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Many UK employers are continuing to struggle to fill vacancies, with new research revealing a sharp disconnect between candidate expectations and employer requirements for a work ethicMany UK employers are continuing to struggle to fill vacancies, with new research revealing a sharp disconnect between candidate expectations and employer requirements. A recent poll by the Chartered Management Institute (CMI) claims to shed light on why so many applications are being rejected despite a strong demand for workers across key industries. According to the CMI, a significant number of organisations are turning away applicants who they believe lack the necessary ‘attitude’ or ‘work ethic’. The poll, which surveyed over 1,000 managers, found that around four in five employers had rejected candidates on the basis of soft skills, rather than qualifications or experience. This emphasis on attitude over aptitude reflects a broader trend in recruitment, where cultural fit and interpersonal qualities are increasingly valued – and, often, missing from the applicant pool. (more…)

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Productivity concerns put brakes on adoption of flexible working
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Productivity concerns put brakes on adoption of flexible working

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Nearly one in three British workers who have requested flexible working say their request was refused because of employer fears about their productivityNearly one in three British workers who have requested flexible working say their request was refused because of employer fears about their productivity, despite nearly seven in 10 (68 percent) workers believing they would be more productive if they worked flexibly by having control over their working hours and location of work, a new survey claims. One year on from the introduction of the Flexible Working Act – which granted the right to request flexible working from day on – the poll from Phoenix Group suggests more workers are taking advantage of flexible arrangements, but many still face significant barriers. It found that while over one in five (21 percent) who engage in discussion regarding flexible working requests had successfully applied to work flexibly in the past year, the same number have had requests denied (21 percent) by their current or previous employer, with challenges around awareness, employer engagement and perceptions around productivity. (more…)

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Only half of Europeans say they work in psychologically healthy workplaces
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Only half of Europeans say they work in psychologically healthy workplaces

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Only a little over half of employees across Europe believe they work in psychologically healthy workplaces, according to a new pollOnly a little over half of employees across Europe believe they work in psychologically healthy workplaces, according to a new poll from Great Place To Work [registration]. The research, which surveyed nearly 25,000 employees across 19 countries, highlights significant disparities between industries and regions, with the UK falling slightly below the European average. The authors argue that, while many organisations have recognised the importance of fostering mentally healthy workplaces, the survey suggests that progress remains slow. (more…)

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Office fit out costs rise as firms adapt to new ways of working
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Office fit out costs rise as firms adapt to new ways of working

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A renewed focus on office space comes at a price, with businesses facing rising office fit out and design costsAccording to a new report from JLL, the office sector is again taking ‘centre stage’ in commercial real estate as companies worldwide adapt hybrid work policies to encourage greater in-office attendance. However, this renewed focus on office spaces comes at a cost, with businesses facing rising expenses to design and fit out their work environments. According to JLL’s newly released Global Office Fit-Out Costs Guide 2025, 59 percent of organisations globally plan to increase investment in office space design and fit-outs over the next five years. The report, which analyses data from 68 cities across 40 countries, highlights significant cost variations, key cost drivers, and the growing demand for sustainable office spaces. (more…)

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Traditional incentives don’t encourage people back to the office. Here’s what might
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Traditional incentives don’t encourage people back to the office. Here’s what might

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A new report from Colliers claims to highlight the major challenge businesses experience in attracting people back to the office when attendance remains stubbornly lowA new report from Colliers claims to highlight the major challenges businesses experience in attracting people back to the office when attendance remains stubbornly low. With average peak occupancy below 40 percent across Europe, the Middle East, Africa (EMEA) and North America, and workplaces lacking ‘vibrancy’ 83 percent of the time, many organisations are struggling to foster collaboration and engagement. (more…)

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People who hide their use of AI have their work taken more seriously
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People who hide their use of AI have their work taken more seriously

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employees who conceal their use of AI tools may receive better evaluations, which the report claims may be because firms struggle with trust issues and misaligned incentivesNew research led by Professor David Restrepo Amariles from business school HEC Paris claims to uncover challenges in the adoption of AI tools, particularly the phenomenon of “shadow adoption,” where employees use generative technology like ChatGPT without disclosing it. The research suggests that employees who conceal their use of artificial intelligence may receive better evaluations, which the report claims may be because firms struggle with trust issues and misaligned incentives. (more…)

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British workers now entirely unproductive, claims report
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British workers now entirely unproductive, claims report

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The overwhelming majority of UK workers don’t do anything productive at all, according to a new report published today. The study of available research into the illnesses, injuries, distractions, wastes of time, procrastinations, productivity drains and paralyses that afflict British workers found that the annual cost to the British economy is around £1.8 trillion, equivalent to 98.9 percent of GDP.

(more…)

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