February 7, 2023
People who act as a go-between for colleagues more prone to abuse and burnout
Employees who act as brokers, meaning they work as a go-between for coworkers who do not communicate directly, are more likely to burn out and become abusive towards their colleagues, according to new research from ESMT Berlin and published in the journal Organization Science. The research, led by Eric Quintane, associate professor of organizational behaviour at ESMT Berlin, examines the psychological costs of having to sustain communications with coworkers who do not communicate directly with each other. They could be coworkers who are in different units, regions, or time zones, which makes it hard for them to communicate. (more…)








Just what is it that you want to do? People of a certain age will know what answers come next. The rest of you can scroll down to find out. At least two-thirds of those responses still resonate when you ask people want they want from their work and workplaces. They wanna be free to do what they wanna do. And they wanna have a good time. And that’s what they’re gonna do. These are the exact same responses you hear when THE great, existential questions facing the office sector and occupiers are brought up along with those others that follow on from them. What is the office for, how should we design it, what does it do better than other places of work and what do people really want from it? 

















