Search Results for: workplace transformation

We may think we are pretty aware of the effects of AI. But posterity may draw different conclusions

We may think we are pretty aware of the effects of AI. But posterity may draw different conclusions

Artificial Intelligence (AI) is reshaping the world around us at breakneck speed, unlocking opportunities we could not have even imagined a few years ago. But with its potential comes an immense set of challenges. How we handle this transformation will define the future of our workplaces, economies, and societies. Recent events, including Trump’s revocation of Biden’s executive order addressing AI risks, Labour’s ambitious plans to integrate AI across the UK, and Facebook’s unsettling U-turn on content moderation, highlight the urgent need for businesses to take an ethical, informed, and responsible approach to AI adoption. (more…)

HLW announces three new managing partners as part of new leadership team

HLW announces three new managing partners as part of new leadership team

Design and architecture practice HLW has announced a new Global Leadership Team as the firm enters its 140th year.Design and architecture practice HLW has announced a new Global Leadership Team as the firm enters its 140th year. Established in 1885, HLW has been led by partnership since 1900, when founder Cyrus Eidlitz joined with Andrew McKenzie to pioneer the design of a new building typology. From that foundation, the firm has grown into a dynamic global architecture practice  headquartered in New York with a flagship international office in London, and steward of the built environment. The new Global Leadership team will advance HLW’s legacy of innovation through collaboration in a historic expansion of its governance, codifying the commitment to integrated leadership at an international scale. (more…)

Working life in 2024 is defined by stress, poor management and loneliness

Working life in 2024 is defined by stress, poor management and loneliness

Despite living in an era of progress, people feel that stress, disengagement, and declining mental health are prominent in daily working lifeThe 2024 State of the Global Workplace report by Gallup sets out to provide a comprehensive analysis of employee experiences worldwide, revealing a large number of people who feel they are under increasing strain. Despite living in an era of remarkable technological and economic advancements, workers face significant challenges, with stress, disengagement, and declining mental health prominent in people’s daily working life. The report suggests that 41 percent of employees experience high levels of daily stress, with poor management practices being a major contributing factor. One in five workers report daily loneliness, an issue particularly pronounced among remote employees. (more…)

Do you have leadership paralysis?

Do you have leadership paralysis?

UK firms are bullish about the use of GenAI but their employees are not so certain, according to a new poll. LeadershipThere are so many different theories on how to lead change. Tom Peters says we should not discuss change but organisational revolution (Peters,1991); Chris Argyris talks about change management as flawed advice (Argyris, 1985); Kotter puts forward a top down change transformation process (Kotter, 1995); Beer, Eisnestat and Spectors, discuss a bottom-up process (Eisnestat and Spectors, 1990) and that is just to name a few ways of looking at this aspect of leadership. (more…)

Economic and political uncertainty continue to dampen commercial property market sentiment

Economic and political uncertainty continue to dampen commercial property market sentiment

The outlook for the European commercial property market is cautiously optimistic despite growing geopolitical uncertainty and concerns about economic growthThe outlook for the European commercial property market is cautiously optimistic despite growing geopolitical uncertainty and concerns about economic growth, with London, Madrid and Paris emerging as the standout performers, according to a new report by PwC and the Urban Land Institute (ULI). The report – Emerging Trends in Real Estate Europe 2025 outlines how market players believe ‘a new normal’ is emerging as valuations have come down and interest rates regain some level of predictability in a market characterised by higher inflation and interest rates, and geopolitical and economic uncertainties. This led to more than 80 percent of survey respondents expecting business confidence and profits to stay the same or rise in 2025, with around half predicting increases in both. (more…)

If firms want people to ‘return to office’, they should offer a better experience

If firms want people to ‘return to office’, they should offer a better experience

A new report from the British Council for Offices (BCO) argues that if employers want their staff to 'return to office', they need to approach the workplace in the same way they would their customers by creating spaces that offer experiences workers actively seek outA new report from the British Council for Offices (BCO) argues that if employers want their staff to ‘return to office’, they need to approach the workplace in the same way they would their customers by creating spaces that offer experiences workers actively seek out. The report, titled Towards Experience Utopia, claims to serve as a comprehensive guide for creating optimal working environments that integrate the best aspects of both remote and in-office work. Commissioned by the BCO Occupiers Group, which includes major employers like NatWest, PwC, Deloitte, and Goldman Sachs, the report highlights how the shift towards hybrid working has transformed the expectations of employees. (more…)

Want sustainable buildings? Invest strategically in smart technology

Want sustainable buildings? Invest strategically in smart technology

Strategic investment, innovative technology, and collaboration are essential for achieving sustainable buildingsStrategic investment, innovative technology, and collaboration are essential for achieving sustainability and value goals in the real estate sector, according to a new report from Colliers. The  report Realising ESG Performance: The Value-Driven Transformation of Europe’s Built Environment [registration] claims to provide insights into how the real estate industry can embrace sustainable buildings and comply with regulatory demands while creating long-term value. (more…)

The future of procurement: navigating a digital and strategic evolution

The future of procurement: navigating a digital and strategic evolution

In recent years, procurement has transformed from a back-office function to a strategic driver of business valueIn recent years, procurement has transformed from a back-office function to a strategic driver of business value. As global supply chains become more complex and businesses strive for greater efficiency, sustainability, and agility, the future of procurement is set to change even more dramatically. Technological innovations, data-driven insights, and a shift in priorities are reshaping the way organizations manage their sourcing, purchasing, and supplier relationships.

This article explores the future of procurement, focusing on the trends, technologies, and strategies that will define this critical business function in the coming years.

 

 

 

 

  1. The Rise of Digital Procurement

One of the most significant trends shaping the future of procurement is digital transformation. Traditional procurement processes, which were often manual and time-consuming, are being replaced by automated, digital solutions. Technologies such as artificial intelligence (AI), machine learning, robotic process automation (RPA) are streamlining procurement workflows, enhancing transparency, and improving decision-making.

Artificial Intelligence (AI) and process orchestration are transforming procurement by streamlining complex tasks and improving overall efficiency. As highlighted in Tonkean’s blog, AI can eliminate time-consuming manual work like managing approvals, chasing stakeholders, and navigating complex systems. The use of AI-powered orchestration allows procurement teams to unify systems, automate routine tasks, and facilitate collaboration. This leads to faster cycle times, better process adoption, and more time for high-value strategic work, ultimately positioning procurement as a key business partner.

 

Key Areas of Digital Transformation:

– Automation of Routine Tasks: Tasks like purchase order creation, invoice processing, and supplier matching can now be fully automated, allowing procurement professionals to focus on more strategic initiatives.

– AI-Driven Insights: AI can analyze vast amounts of data to identify trends, predict demand, and assess risks, enabling more informed decision-making.

Impact:

The adoption of digital technologies will lead to faster procurement cycles, reduced errors, and significant cost savings. Procurement professionals will need to adapt to new tools and skills, such as data analytics and AI-powered decision-making, to remain competitive.

 

  1. Data-Driven Decision-Making

Data is becoming the new currency in procurement. With the vast amount of data now available through various channels—supplier data, market trends, and performance analytics—procurement teams have the opportunity to make more strategic decisions. Advanced analytics tools are enabling organizations to turn raw data into actionable insights, optimizing procurement strategies for cost reduction, risk management, and supplier performance.

How Data Impacts Procurement:

– Supplier Relationship Management: Data analytics can help procurement teams evaluate supplier performance, identify key areas of improvement, and foster stronger, more collaborative relationships.

– Risk Mitigation: Predictive analytics can forecast potential supply chain disruptions, allowing organizations to proactively manage risks such as supplier bankruptcies, geopolitical instability, or natural disasters.

– Cost Optimization: By analyzing purchasing patterns and market trends, procurement professionals can negotiate better contracts, reduce maverick spending, and ensure cost savings across the board.

Impact:

The ability to harness and analyze data will be critical for the future of procurement. Organizations that leverage data to drive decisions will be able to build more resilient and cost-efficient supply chains.

 

  1. Sustainability and Ethical Sourcing

As consumers, investors, and regulators increasingly prioritize sustainability, procurement teams must align with corporate social responsibility (CSR) and environmental, social, and governance (ESG) goals. This shift means that procurement will play a central role in ensuring that businesses source goods and services from environmentally and ethically responsible suppliers.

Key Areas of Focus:

– Sustainable Sourcing: Procurement teams will need to ensure that suppliers adhere to environmentally friendly practices, such as reducing carbon emissions and minimizing waste.

– Ethical Labor Practices: Ensuring that suppliers comply with labor laws, prevent human rights abuses, and foster fair working conditions will become a priority.

– Circular Economy: Procurement will increasingly focus on sourcing products that can be recycled, reused, or repurposed, contributing to a more circular economy.

Impact:

Sustainability will no longer be optional for procurement teams. To remain competitive and compliant, procurement professionals must prioritize ethical and sustainable practices in their sourcing strategies.

 

  1. Supplier Collaboration and Innovation

In the future, procurement will shift from a transactional function to one that focuses on collaboration and innovation. Instead of simply managing suppliers, procurement teams will work more closely with them to co-create value and drive innovation. This shift will require a new approach to supplier relationships, one that emphasizes trust, transparency, and mutual benefit.

Key Changes:

– Supplier Collaboration: Rather than viewing suppliers as vendors, procurement teams will treat them as partners in innovation. This collaboration can lead to the development of new products, improved processes, and shared efficiencies.

– Long-Term Relationships: Procurement will focus on building long-term, strategic partnerships with suppliers, ensuring that both parties can innovate and grow together.

– Innovation Hubs: Some organizations may establish innovation hubs or programs where procurement teams and suppliers collaborate on research and development, bringing cutting-edge products and services to market faster.

Impact:

Collaboration with suppliers will become a competitive advantage, enabling organizations to innovate, adapt to market changes, and deliver more value to customers.

 

  1. The Strategic Role of Procurement

As procurement evolves, its role within the organization will become more strategic. Instead of being seen as a cost-saving function, procurement will increasingly contribute to business growth, innovation, and resilience. This shift will require procurement professionals to develop new skills and capabilities, such as strategic thinking, cross-functional collaboration, and leadership.

Key Areas for Strategic Focus:

– Procurement as a Value Creator: Procurement will move beyond cost-cutting to create value through innovation, risk management, and sustainability.

– Cross-Functional Collaboration: Procurement teams will work more closely with other departments, such as R&D, marketing, and finance, to align procurement strategies with broader business objectives.

– Leadership and Influence: Procurement leaders will need to influence key stakeholders and contribute to strategic decision-making at the executive level.

Impact:

The strategic elevation of procurement will lead to greater influence within organizations, enabling procurement professionals to drive business success through innovation, resilience, and sustainability.

 

 Conclusion

The future of procurement is one of transformation and opportunity. As digital technologies, data-driven decision-making, sustainability, and supplier collaboration reshape the procurement landscape, professionals in this field will need to adapt and embrace new skills and strategies. By doing so, they will not only optimize procurement processes but also contribute to the long-term success of their organizations.

Procurement is no longer just about sourcing the best deal—it’s about building resilient, ethical, and innovative supply chains that drive business

Majority of IT managers think AI is coming for people’s jobs

Majority of IT managers think AI is coming for people’s jobs

Sixty-eight per cent of UK based managers believe AI will take more jobs than it creates and only 20 percent think AI will be a net job creator. The global average is 57 percent and 27 percent respectively.Two thirds of UK organisations say they are prioritising AI in their IT and customer service thinking, according to a new poll from 8×8. As a result they are starting to assess the roles and working hours of employees. The Future of Work: 2030 Vision Report [registration], surveyed the opinions of over 400 IT and Customer Experience (CX) managers. It looks into the projected makeup of the global workforce in 2030, organisations’ technological priorities between now and then, and the current and future challenges they may face. (more…)

Traditional models of facilities management are no longer fit for purpose, report claims

Traditional models of facilities management are no longer fit for purpose, report claims

facilities managmentWorkplaces need to be maintained and managed in a more agile and responsive way if they are to serve the needs of hybrid working and the so-called return to the office, according to new research from Colliers. Colliers Global Occupier Services’ new report Adaptive Facilities Management – a new vision in agility reveals traditional facilities management (FM) models, where services are delivered at fixed frequencies and costs, are no longer fit for purpose, due to occupancy levels at many workplaces remaining in flux. (more…)

Commercial property market should be more optimistic, but it still needs to change

Commercial property market should be more optimistic, but it still needs to change

JLL’s latest Future of Work Survey claims to reveal new opportunities for the commercial property sector as two-thirds of business leaders expect their CRE budget to riseJLL’s latest Future of Work Survey claims to reveal new opportunities for the commercial property sector as two-thirds of business leaders expect their CRE budget to rise between now and 2030. Despite challenges in the commercial real estate sector and bumpy economic conditions, global business leaders are optimistic about the future, with two-thirds (65 percent) expecting their CRE budgets to increase by 2030, according to the poll. This survey sets out to explore the evolving nature of work, assessing the key priorities, challenges, and strategies for more than 2,300 business and CRE decision-makers. (more…)

A new approach is needed to tackle ill health and economic inactivity, report argues

A new approach is needed to tackle ill health and economic inactivity, report argues

A ‘whole-of-government approach’ is needed to tackle the causes of ill health, increase economic activity and reduce NHS demandA ‘whole-of-government approach’ is needed to tackle the causes of ill health, increase economic activity and reduce NHS demand, a new report from the NHS Confederation and Boston Consulting Group claims. According to the report, “Improving our Nation’s Health: A Whole-of-Government Approach to Tackling the Causes of Long-Term Sickness and Economic Inactivity”, reintegrating between half and three-quarters of people who have dropped out of the workforce for reasons of ill health since 2020 could deliver an estimated £109-177 billion boost to the UK’s GDP (2-3 per cent in 2029) and unlock £35-57 billion in fiscal revenue over the next five years. (more…)