Search Results for: people management

March 26, 2014

The enduring need to put a bit more of the M into facilities management

by Mark Eltringham • Comment, Facilities management, Furniture, Workplace design

Shutterstock’s new offices, Empire State Building

It may well be a statement of the obvious, but it’s worth reminding ourselves sometimes that the term facilities management consists of two words. There is often a bit too much emphasis on the facilities and a bit too little on the management and sometimes we look for design and product solutions to problems that would be better managed in some way. You can put this down to a number of things but to some extent at least it’s down the idea that when you are determined to use a hammer, every job looks like a nail. Obviously the media takes some of the blame for this mindset because it often earns income from businesses who want to sell their stuff to solve particular problems rather than focus on the idea that many of them can be addressed either as a management issue or in combination with products and design.

March 25, 2014

The workplace should be designed for (and by) people, not robots

by Simon Heath • Comment, Facilities management, Technology, Workplace design

From existential and dystopian fears expressed through books and films, we have long had an uneasy relationship with the idea of automatons and artificial intelligence. The UKCES saw robotics and automation as significant enough to include in it’s recent report on the future of work and the risks to jobs are very real based even on the more widespread adoption of the technologies already available to us. The possibility that many people may cease to have any economic value is a challenge we seem ill-equipped to meet. As ever, the web giants are leading the charge with Amazon prototyping delivery of packages by the kind of drones more commonly used over the tribal badlands of Afghanistan, as well as Google’s recent purchase of Boston Dynamics, makers of military-spec robots. The people behind the algorithms that gave us the unintentional hilarity of Google Suggest are now branching to create the sort of killer robots produced by OmniCorp in the Robocop movies.

March 5, 2014

Innovate or die? Why facilities management must embrace change to survive

by Demitri Maldonado • Comment, Facilities management

According to recent reports on workplace, facilities management and corporate real estate, the support services sector needs to change. Some even say it needs to innovate or die. That might be a little harsh, but the current model that the majority of FM service providers work to and that their clients take for granted is tired and has not kept pace with the evolving business environment. Zurich Insurance’s report of late 2012 into CRE & FM said the sector was at a cross roads; in 2013 Jones Lang LaSalle said something similar and picked out five global trends to which CRE and FM had to respond. IFMA & CBRE have taken a similar line, but are more specific – namely FM had to embrace its softer side, focus on people skills and develop them to ensure success. More →

February 18, 2014

UK workers exhibit split personalities when it comes to energy management

by Mark Eltringham • Environment, Facilities management, Legal news, News

A new survey has highlighted the disparity between how energy (and hence money) conscious British people are in their domestic and working lives. According to research carried out by Rexel UK we exhibit a ‘split personality’ when it comes to the ways in which we use energy. Just under half (48 percent) of those surveyed describe themselves as energy conscious at home, whereas only a fifth (20 percent) would say the same about themselves in the workplace. Over a third (70 percent) say that they are concerned about wasting energy at home, whilst only two-fifths (43 percent) worry about wasting energy at work. In addition people are actively choosing to charge electronic devices at work in preference to home and, while nearly all turn the lights off at home (93 percent), only 60 percent do so in the office.

February 10, 2014

Architects should accept that other people do have a right to an opinion

by Mark Eltringham • Architecture, Comment, Facilities management

All professions tend to wallow in a mire of their own existential angst, perpetually complaining that they are misunderstood, undervalued and misrepresented. But any members of the human resources, facilities management or other professions which come across as habitually concerned about their role, public image, direction or esteem in which they are held might want to contrast their situation with that of the UK’s architects. This is a profession that wrestles not only with the common professional gripes, but also with what it perceives as a fall from public grace coupled with falling fees and complete disdain for what muggles – non-architectural folk – think. And all in a country in which literally anybody is allowed to design buildings.

November 14, 2013

As economy picks up, change management is greatest employment challenge

by Sara Bean • News, Workplace

The latest figures from the Office of National Statistics show that the unemployment has fallen to 7.6 per cent, its lowest rate in more than three years, and the signs are that employers can plan for the future with renewed confidence. In a poll conducted at the recent Chartered Management Institute’s National Annual Conference, 74 per cent of managers said market conditions for their business are currently more conductive for growth than they were last year. Their biggest management challenge in the coming year will be implementing change initiatives, with other priorities being: coordinating business development activities; getting the best performance out of their team; achieving results with fewer resources; internally promoting their department as a value-adding business partner; and managing and bringing through star performers.

November 12, 2013

Leading management bodies launch initiative to help employers value their talent

by Sara Bean • News, Workplace

Measuring the value of an organisation’s talent and its people management practices has remained stubbornly elusive. This has prompted a group of leading professional bodies to join forces to help businesses measure the impact of their people on organisational performance and better equip them to improve workforce skills and productivity. The ultimate goal of the ‘Valuing your Talent’ initiative by the CIPD, the UK Commission for Employment and Skills (UKCES), the Chartered Institute of Management Accountants (CIMA), the Chartered Management Institute (CMI), Investors in People (IIP) and the Royal Society for the Arts (RSA); is to develop an open framework for the measurement of human capital that will make good people management practices more visible, and encourage businesses to invest more strategically in their workforces.

October 25, 2013

Only culture change will prevent the sexual harassment of people at work

by Pam Loch • Comment, Legal news, Workplace

Are we dangerously unaware of or perhaps even becoming dismissive about the nature and extent of sexual harassment in the workplace today? A recent survey, commissioned by a firm of solicitors, has thrown up some statistics which point to significant levels of harassment being experienced by both men and women at work. In the poll of 1,579 working people 60 per cent of women and 40 per cent of men reported that they had experienced “inappropriate” behaviour with much of it classed as persistent, degrading and embarrassing. The behaviour that most people complained about involved some degree of unwanted physical contact but also included colleagues watching pornography in the workplace.

September 30, 2013

Bad management tolerated to a “shocking degree” say employment experts

by Sara Bean • News, Workplace

Employers wouldn’t dream of appointing a person to a senior role for which they have no experience, yet in a new study nearly half admit individuals within their organisation have been promoted into a managerial role based on their performance record rather than people management or leadership skills. According to a report from the CIPD, 36 per cent of line managers have not received any training for their role, with any time for effective line management often squeezed or lost in favour of more immediate task oriented priorities. With 24 per cent of managers facing situations where they often have to put the interests of their organisation above the interests of team members, many might be left confused and aim for quick wins over the interests and wellbeing of team members. More →

July 25, 2013

Show us the money. Increasing pressure for ROI on talent management initiatives

by Sara Bean • News, Workplace

Talent management is an integral part of the Human Resource role, but now HR professionals are being asked to provide some financial evidence. Four out of five (82%) of HR professionals are under increasing pressure to clearly demonstrate the financial return on investment of staff development a global study by Right Management has found. Although two thirds (65%) of UK-based senior HR executives believe that they are already highly effective at measuring the impact of their talent management initiatives, 85 per cent said that they are under rising pressure to demonstrate the outcome of these initiatives in monetary terms. More →

July 8, 2013

BIFM and DWP announce facilities management partnership agreement

by Mark Eltringham • Facilities management, News

The British Institute of Facilities Management (BIFM) is building on its recent track record of building new alliances with the announcement that it has signed a partnership agreement with the Department for Work and Pensions (DWP). The partners claim the new agreement will see the BIFM and DWP working in unison to support future growth in the facilities and workplace management sector. The agreement was signed at the end of last week by Mark Hoban MP, Minister of State for Employment, Gareth Tancred, CEO of BIFM and Martin Brown, Work Services Director for Wales and Employers, Department for Work and Pensions. The joint statement from the BIFM and DWP claims that the partnership agreement will drive ‘a shared agenda on increasing routes into and raising skills and professionalism of all those working in the facilities and workplace management industry’.

June 20, 2013

Half the time it’s management, not the design that makes the workplace stink

by Andrew Brown • Comment, Workplace, Workplace design

There is a general consensus around the workplace cognoscenti that design can and does impact upon the productivity and effectiveness of people in the workplace. That’s reflected in research, data and anecdotal exchanges, online and at events. What’s not often done is in linking this data to HR results, from employee surveys. While driven by professionally conscientious HR teams, their goal is shaped by the ever present desire to improve performance and hence save cash and enhance margins. In other words it’s a management initiative. But half the time it’s management who are the problem.