The 2024 edition of the Edelman Trust Barometer claims to expose a rift on the subjects of AI and innovation that has become a new factor in the polarisation of societies. Respondents, by nearly a two-to-one margin, feel innovation is being poorly managed; this is true across age groups, income levels, and gender, and in both developed and developing countries people are more likely to say innovation is poorly managed than well managed. Innovations have also become politicized, especially in Western democracies where right leaning individuals are far more likely than those on the left to reject them; the biggest differences between those on the right and left are in the U.S. (41 points), Australia (23 points), Germany (20 points), and Canada (18 points). More →

An overwhelming majority (91 percent) of executives say that their companies are now using generative AI or are planning to do so within the next 18 months, according to a new poll from Thomson Reuters. The Thomson Reuters Future of Professionals C-Suite Survey reported on responses from 148 C-Suite leaders (CFOs, CEOs etc) from the United States, United Kingdom and Canada. The survey suggests that use of AI across businesses is becoming ubiquitous as leaders start to recognize the true potential of the technology, such as in developing new products and driving operational efficiency. More →

One year on from the launch of Chat GPT, new data from Slack based on 10,000 global workers (including 1,000 the UK) suggests that UK companies believe there is much greater urgency to adopt Generative AI at work than US companies – yet uptake remains sluggish in both markets. According to the study, 61 percent of UK workers believe there is a high or existential need to incorporate Generative AI into work compared to just 44 percent of US workers who feel the same. More →

Nearly one year after ChatGPT burst into the public consciousness, generative AI (GenAI) has left employees and their organisations both excited and uneasy. According to a recent study [registration] commissioned by Betterworks and conducted by Propeller Insights, over half of employees are using GenAI at work for complex activities and believe it has the potential to reduce bias across a swath of HR processes, despite the fact that only 41 percent of organisations are actively evaluating it or have made GenAI a priority. At the same time, many employees are concerned about the potential impact of GenAI on both their roles and the possibility of unintentional amplification of bias. More →