October 7, 2019

Workplace experience fails to meet expectations in many new projects

The latest report from workplace analysts Leesman explores the success rate of workplace change projects while analysing the factors behind why many fail. The Workplace Experience Revolution Part 2: Do new workplaces work is the product of a nine-year analysis across 557,959 employee responses in 3,932 workplaces worldwide. The first part of the study, published in 2018, unearthed what it claimed was a series of mission-critical ‘super drivers’ that provide the foundations for outstanding employee workplace experience. Part 2 takes this investigation further by exploring the challenges and stresses that organisations encounter when it comes to delivering employee experience in a new workplace.

October 7, 2019

Workplace interruptions are not all bad

by Elana Feldman • Features, Workplace design

An email pops up on your screen. It’s a client sharing a project update. A Slack message appears. It’s your boss asking a question. A text alert beeps. A colleague wants to know if you will be attending a meeting. Sound familiar? People are increasingly besieged at work by workplace interruptions through email, messaging apps, social media and in-person encounters. More →

October 2, 2019

Breaking free of the linearity of modern work

by Howard Lewis • Comment, Technology, Workplace design

We are working hard, but not smart. Research released by the TUC in April shows that UK workers are putting in the longest hours in the EU, but this isn’t translating into improved productivity. In fact, the research shows employees in Denmark put in over four hours less than UK workers – whilst productivity in Denmark is 23.5 percent higher than the UK. More →

September 26, 2019

Striking the balance between the office and remote work

by Arran Stewart • Comment, Flexible working, Wellbeing

Once upon a time the concept of ‘remote working’ beyond outsourced contractors was almost unheard of. Employers viewed remote work as an opportunity for workers to be less productive, out of contact and generally more inefficient. As an employer myself, I would have agreed with these misconceptions early on in my career. However, after many years of hiring staff that either work part- or even full-time remotely, I can confidently say the myths are unfounded; even I am now more prone to remote working. More →

September 20, 2019

Managers lack confidence in their ability to develop employee skills

by Neil Franklin • News, Workplace

Despite acknowledging the importance of new skills, 45 percent of managers don’t feel confident in their ability to develop the skills employees need today, according to a poll by Gartner. In addition to a lack of confidence, Gartner research also claims that managers lack time to coach their direct reports, with managers spending on average 9 percent of their time on developing their direct reports. More →

September 5, 2019

The role of gamification in workplace creativity

by Agnessa Spanellis • Features, Working culture

Coming up with a good creative idea is hard. We do not fully understand how this process works, but there are certain techniques that have proved successful in fostering creativity, such as mind-mapping, brainstorming or creating conditions for free experimentation. Many big companies (such as design agencies) embrace these practices in the way they work. More →

August 16, 2019

Office design has a role to play in reflecting neurological differences

by Julian Sharpe • Comment, Workplace design

In recent years, we have seen a growing civil rights movement focused on change in the workplace and in terms of office design, revolving around differences in brain function. Advocates for neurodiversity say that it’s just as critical to business success as gender or racial diversity in the labour force. More →

July 30, 2019

GDP should be replaced by new indicators of prosperity and wellbeing

by Neil Franklin • Environment, News, Wellbeing

As the consequences of climate change, social tensions and high levels of inequality are increasingly evident, the Bennett Institute for Public Policy at the University of Cambridge, led by Professor Diane Coyle, has published its initial report on how to improve economic measurement by replacing GDP as the standard measure for national prosperity with others that include wellbeing and social and environmental capital. More →

July 24, 2019

Organisations upskilling to make sense of people data

by Jayne Smith • News, Workplace

New research claims that there has been a huge rise in the number of people analytics teams as HR is called on to take an increasingly strategic role in shaping business performance. Innovation generation: the big HR tech disconnect, a report released by Thomsons Online Benefits, claims there has been a significant increase in the proportion of UK-based global organisations building people analytics teams, rising from 8 percent to 43 percent in just three years. With tech talent in short supply, the survey of 60 HR decision makers from UK-based companies suggests that employers are looking to upskill existing HR team members to make sense of the data now available to them. More →

July 23, 2019

Remote workers engage in harmful behaviour to signal commitment to employers

by Neil Franklin • Flexible working, News, Wellbeing

A new study, published in the journal Organizational Science and authored by researchers from the University of California-Santa Barbara (UCSB) suggests that employees who are physically present in the office are seen as more committed, more productive, and harder working than colleagues who work away from the office. According to the study of two major blue chip organisations, perceptions of hard work and commitment translate to greater career opportunities including promotions that are not as readily available for remote workers. More →

July 2, 2019

A Turing Test for the workplace ⁰

by Mark Eltringham • Comment, Facilities management, Technology, Workplace, Workplace design

One of the ideas we’re going to hear about a lot over the next few years is the Turing Test. It describes the point at which a machine’s behaviour becomes indistinguishable from a human’s, so that a typical person is unable to work out if he or she is interacting with a machine or an individual. This matters for lots of reasons; functional, philosophical and ethical. More →

July 2, 2019

More people than ever plan to work past 65 but health fears remain

by Neil Franklin • News, Wellbeing, Workplace

According to ONS statistics, nearly three quarters (71 percent), or 23 million UK based employees, plan to work beyond the age of 65, but two in five of these (41 percent) – equivalent to 9.5 million workers – are concerned their health will make it difficult to do so, according to new research from Canada Life Group Insurance. Over a quarter (27 percent) of UK employees think their boss views older workers as a ‘hassle’ because of these possible health struggles. This highlights the potential for poor health to act as a barrier to employment and retention of older workers. Employees also believe their boss perceives older workers as stuck in their ways (30 percent) and technologically inept (30 percent). Among the biggest concerns of those intending to work beyond the age of 65 is that they will be treated differently because their boss or colleagues perceive them as being ‘old’. More →