January 6, 2020

Workplace gossip can be good for people – sometimes

by Neil Franklin • News, Working culture

New research from The University of Salford’s Professor Kirk Chang, Professor of Human Resource Management, claims that workplace gossip can sometimes have a positive impact on employees. Published in the January 2020 issue of The Chinese Journal of Psychology, the study involved 307 employees in 24 companies operating in a range of industries in Taiwan. The research suggests that 61 percent of gossip in the workplace is positive, and while the impact is not hugely significant, it could be considered beneficial. Professor Chang concludes that by encouraging a more open attitude towards positive workplace gossip, water cooler chat should not be viewed as wasting time, but as an important mechanism for facilitating interactions and developing relationships. More →

December 18, 2019

Anthropology might hold answers to the most difficult workplace challenges

by Christopher Diming • Comment, Workplace design

Many recent discussions have centered on the drawbacks of the open-plan office, a major format in the UK, and possible pathways to the communal workplace of the future. As part of this, it has been acknowledged that the factors responsible for determining the open-plan office’s performance are complex, and a number of the present-day workplace’s characteristics are messy and hard to quantify. In this brief article, I present anthropological methods as means for practitioners to further unpack the symbolic aspects of communication in open-plan offices and spark workplace solidarity.

December 6, 2019

Firms turning to “corporate wellness” programmes as a solution for stress

by Neil Franklin • News, Wellbeing

A new report by workforce performance firm CR Worldwide (CR), drawing on data from 287,000 employees at over 120 large enterprises, claims that as the incidence and awareness of the issue of stress grows, firms have responded with a 22 percent year-on-year increase in UK spending on perceived solutions such as corporate getaways with companies now spending an average of £3,100 per person per trip. The proportion of activity or nature-based business trips involved in such wellness programmes has more than doubled to 56 percent in 2019 compared to the previous year. With human-animal interactions believed to have therapeutic effects on mental health, UK firms are also increasingly offering ‘nature tourism’, from orangutan treks in Borneo to working with endangered rhinos in Rwanda and shark diving. Husky sledging is now among the top 5 Christmas corporate travel activities for UK firms. More →

November 26, 2019

Human centric office design leads list of “trends” for next year

by Neil Franklin • News, Wellbeing, Workplace design

Ambius has published its latest annual report (registration) which claims to highlight the top trends in office design for 2020 and beyond. It suggests that the new year will see a continued evolution in the understanding of the human-centric workplace with designs that improve employee performance and wellbeing, integrate innovative technologies, offer multi-functional capabilities, and facilitate an inspiring and engaging environment for top talent. More →

November 22, 2019

Office design can be a vehicle for equality and change

by Jeni Durksen • Comment, Workplace design

The way companies design physical environments is a direct reflection of their values and beliefs. Inequality is hardwired into the “standard” office layout, with perimeter offices and fixed desks offering limited settings for unstructured collaboration and recreation, further perpetuating the issue. Modern office design often favours extroversion and emphasises a hierarchy with values that benefit only a small portion of the overall workforce, contributing to organisation-wide imbalance. So how do we create more inclusive workplaces that can be leveraged as vehicles for change? More →

November 13, 2019

Remote working has mixed effect on wellbeing, stress and productivity

by Neil Franklin • Flexible working, News, Wellbeing

Nuffield Health has released a review of remote working and its impact it on companies and their staff. According to The effects of remote working on stress, wellbeing and productivity (registration), while remote and flexible work help people deal with the conflicting demands of their lives, the evidence is unclear on how they affect productivity, stress and wellbeing. More →

November 6, 2019

People game hiring processes they know are carried out by an AI

by Jayne Smith • Automation, News, Workplace

New research into job-seeker attitudes to digitisation, automation and AI in the recruitment process claims to reveal how job-seekers are cheating recruitment technology platforms, to better their chances of landing a job. Seven in ten (67 percent) job seekers admitted to deliberately using optimisation strategies to improve their chances of getting a job. The study, Hiring Humans vs. Recruitment Robots, from recruitment software provider TribePad canvassed the views of over 1,000 employees and job seekers in the UK. The report’s key claim is that, as technology continues to permeate the recruitment and HR industry, job-seekers are looking for ways to game the systems. More →

October 25, 2019

Fine tuning office design and its most wonderful invention to our needs

by Mark Eltringham • Comment, Workplace design

The best workplaces are always focused on people. Which is why many of the great pioneers of workplace thinking are from the social sciences, including disciplines such as psychology, ethnography and anthropology. These are the people who have shared the insights that help us to understand the characteristics of great office design. In particular, this relies on an awareness of the ways in which people interact in particular spaces. More →

October 25, 2019

How office design trends in different countries feed off each other

by Steve Elliott • Comment, Workplace design

The term Global Village has passed into general use to describe many of the phenomena we associate with the modern globalised world. But it actually dates back to 1962 when coined by Marshall McLuhan to describe an emerging, electronically contracted world in which cultures converge alongside political, business and legislative frameworks. These forces have been instrumental in bringing nations and organisations closer together and yet each nation continues to be shaped by little differences and residual cultures and conditions. More →

October 21, 2019

Banning email out-of-hours likely to be harmful to some employees

by Neil Franklin • News, Technology, Wellbeing

Banning email outside of normal office hours could do more harm than good to employee wellbeing, a new study suggests. The newly published research, led by the University of Sussex, states that while blanket bans could help some workers to achieve certain goals, they could impede other employees’ progress towards their own targets. More →

October 18, 2019

Making flippy floppy with the meaning of work

by Mark Eltringham • Features, Wellbeing, Workplace design

Great news! No, not the Brexit deal but the reports that the US has replaced the floppy disks it uses to store the information about its nuclear arsenal with something a bit less Nineties. If nothing else, a useful reminder that even the people responsible for a potential Armageddon might not be quite on board for the Fourth Industrial Revolution just yet, and are still coming to terms with the Third. More →

October 10, 2019

People work better with robots when they see them as teammates

by Sangseok You • Comment, Technology

We might not be able to control our emotions towards robots metallic but fear not. We perform all the better as a team for it. No longer the realm of the privileged US military, robotic technology is edging into households and workplaces at a keen pace. At work, robots prop up teams across a diverse range of industries, often taking on the more dangerous or otherwise challenging tasks. More →