Search Results for: employee satisfaction

Crown Estate HQ becomes first office in Europe to achieve WELL Platinum Certification

Crown Estate HQ becomes first office in Europe to achieve WELL Platinum Certification

The Crown Estate has announced that it has been awarded WELL Certification at the Platinum Level for its head office at No 1 St James’s Market, London by the International WELL Building Institute. The Crown Estate earned the distinction based on seven categories of building performance—air, water, light, nourishment, fitness, comfort and mind—and achieved a Platinum level rating.

(more…)

Working long and hard? It may do more harm than good for your productivity and wellbeing

Working long and hard? It may do more harm than good for your productivity and wellbeing

Nearly half of people in the EU work in their free time to meet work demands, and a third often or always work at high speed, according to recent estimates. If you are one of them, have you ever wondered whether all the effort is really worth it? Employees who invest more effort in their work report higher levels of stress and fatigue, along with lower job satisfaction. But they also report receiving less recognition and fewer growth opportunities. And they experience less job security. So increased work effort not only predicts reduced wellbeing, it even predicts inferior career-related outcomes.

(more…)

Cash is key motivator for UK workers and it is leading to high levels of disengagement

Cash is key motivator for UK workers and it is leading to high levels of disengagement

Cash is key motivator for UK workers and it is leading to high levels of disengagement

UK workers are more motivated by cash than their European counter-parts, a new survey has claimed, with over half (62 percent) saying their pay check is the reason they come to work. According to the research from ADP, this compares to an average of 49 percent across other European countries. The study, which surveyed over 2,000 workers across France, Germany, Italy, Netherlands and the UK, also shows that non-financial drivers lead to higher engagement levels and greater satisfaction on pay day. UK employees were also the least likely to claim they come to work because they love what they do, with only 13 percent of UK workers saying this is the case, compared to 26 percent in the Netherlands. Worryingly, UK workers are also the most likely to feel like quitting, with 19 percent thinking this every week or more, and 9 percent going as far to think about it most days. This is drastically higher than all other countries, averaging 11 percent and 6 percent respectively.

(more…)

Workplace wellness programmes may be a waste of time and money, study concludes

Workplace wellness programmes may be a waste of time and money, study concludes

workplace wellnessThe $8 billion dollar wellness industry in the US may not be achieving very much, according to a new analysis from academics at Chicago University and the University of Illinois published by the National Bureau of Economic Research. While the researchers concede that the difficulties of measuring the impact of such programmes depends very much on the characteristics of the people who enter them voluntarily, their study of 5,000 people found that the effects of a wellness programme were non-existent to negligible across a range of metrics.

(more…)

Levels of engagement amongst the UK workforce trail behind other European countries

Levels of engagement amongst the UK workforce trail behind other European countries

UK employers need to improve working conditions to increase workforce satisfactionEmployers in the UK need to improve working conditions, as the UK’s workforce pride is trailing behind other European countries, a new report claims. The survey from Cornerstone OnDemand and IDC found just a 48 percent approval rating by UK workers, with just 52 percent of respondents “completely agreeing” that they are proud to work for their organisation – a steep drop compared to countries such as Italy (59 percent) and Norway (66 percent). While UK work satisfaction is falling behind the rest of Europe, it is however ranking higher for employer recommendations. Almost half (47 percent) of Brits “completely agree” that they would recommend their current employer to others, versus 43 percent in Sweden and 41 percent of respondents in the Benelux regions. When it comes to employer attractiveness, only 47 percent of UK respondents “completely agree” that their organisation is an attractive place to work, in comparison to 51 percent of Spanish respondents and 56 percent of Finnish respondents. So while the UK is ahead in some criteria, the findings suggest there’s work to be done if British employers want an improved result.

(more…)

How do you make your company culture work for everyone?

How do you make your company culture work for everyone?

Company culture is the bedrock of any business. And it has been thrown into sharp focus in recent months with many high-profile scandals hitting the headlines such as the discrimination case at Uber. In light of this, many businesses are now investing in – even living and breathing – their company culture. This is of course, great news for employees. Shouting about how your company culture is like being part of a family and how everyone mucks in together may have swayed a new recruits’ decision during their interview. However, have you stopped to think how accessible your culture will be to new team members? Close-knit can often translate to the ‘in-crowd’ and office politics can get in the way of a pleasant working environment if the culture is too close.

(more…)

Workers are focused on shorter hours and more flexible working

Workers are focused on shorter hours and more flexible working

New research released today by McDonald’s UK, reveals more than half of UK adults want to move away from traditional working patterns, choosing jobs that enable them to enjoy more flexible working and prioritise commitments outside of work. This study was conducted in July and August, with YouGov as well as with McDonald’s employees. Its key finding is that Jobs that offer earlier starts and a shorter working week most appealing to job seekers; with only 6 percent of people working the traditional ‘9-5’

(more…)

The mere expectation that we check emails outside working hours harms our wellbeing

The mere expectation that we check emails outside working hours harms our wellbeing

Employer expectations of work email monitoring outside of normal working hours are detrimental to the health and wellbeing of not only employees but their family members as well. A new study suggests that employees do not need to spend actual time on work in their off-hours to experience the harmful effects. The mere expectations of availability increase strain for employees and their families, even when employees do not engage in any actual work.

(more…)

Why a Google office simply does not work for everybody

Why a Google office simply does not work for everybody 0

The open plan office versus closed debate rages on, and rather than running out of steam in the face of all of the evidence and reasoned argument put forward one one side or the other by many industry thought-leaders, it seems to have nine lives. Those grand and ground-breaking  new offices occupied by the world’s tech giants seem to be particularly popular examples of why highly open and transparent workplaces do, or don’t work, especially those headline-grabbing offices created around the world by Google. This public debate has led to some very interesting and insightful discussions in various forums (to which I have contributed), inspiring me to synthesise the key themes into four reasons why a Google office is not necessarily the right type of office for your organisation. Many thanks in particular are due to David Rostie and Kay Sargent for their valuable online contributions to the debates which inspired this article.

(more…)

Ten demonstrable truths about the workplace you may not know

Ten demonstrable truths about the workplace you may not know

workplace designThe science of the workplace has gained a lot of interest over the last few years, highlighting recurring patterns of human behaviour as well as how organisational behaviour relates to office design. In theory, knowledge from this growing body of research could be used to inform design. In practice, this is rarely the case. A survey of 420 architects and designers highlighted a large gap between research and practice: while 80 percent of respondents agreed that more evidence was needed on the impact of design, 68 percent admitted they never reviewed literature and 71 percent said they never engaged in any sort of post-occupancy evaluation. Only 5 percent undertake a formal POE and just 1 percent do so in a rigorous fashion. Not a single practitioner reported a report on the occupied scheme, despite its importance in understanding the impact of a design.

(more…)

We should not be quite so quick to demonise the open plan office

We should not be quite so quick to demonise the open plan office

There is a witch hunt on in the workplace. “Open plan” has become a dirty word and the national press are leading the mob in vilifying this so-called scourge. The Guardian, The Independent, The Telegraph, The Daily Mail and Business Week have all reported that “we can’t get anything done in an open-plan office” as it affects our concentration, our performance and our health. These news items are all damning, but perhaps not as damming as the Wikipedia entry on open plan which states: “A systematic survey of research upon the effects of open plan offices found frequent negative effects in some traditional workplaces: high levels of noise, stress, conflict, high blood pressure and a high staff turnover… Most people prefer closed offices… there is a dearth of studies confirming positive impacts on productivity from open plan office designs”.

(more…)

Capability is a common cause for dismissal, but many organisations lack the right policy

Capability is a common cause for dismissal, but many organisations lack the right policy

‘Capability’ is one of the five fair reasons for dismissal. However, it can be split into two distinct parts; inability to perform the job as a result of incompetence, and inability to perform the job through sickness absence. Some companies blur the two and have one policy to cover both, but I’ve always found that to be confusing. A disciplinary policy should cover poor performance or misconduct. A capability policy describes the process that needs to be followed when someone is either on repetitive short-term leave, or long-term sick leave, to assist with their return to work, or eventual fair dismissal.

(more…)