Search Results for: employee

January 6, 2014

The nine enduring workplace tensions to keep an eye on in the year ahead

by Mark Eltringham • Comment, Facilities management, Flexible working, Public Sector, Technology, Workplace

There were a number of workplace issues that wouldn’t go away during 2013. And there’s no reason to believe we will resolve many of them during 2014 either. We can try to explain the recalcitrance of such things by referring to the enveloping fog that emanates from the commercial interests who promote problems to their customers so they can provide the solutions, but many are more deep-rooted. Technology and its constant radicalising effects is almost invariably the major driver of change, but it is only one thread in a complex web of social, professional, demographic, cultural and commercial changes. So here, in no particular order, are the issues we expect to spend the most time talking about on Insight over the next year. More →

December 20, 2013

Google is a better source of information than HR team, say line managers

by Sara Bean • News, Workplace

The image of the cosy Personnel Manager, part mentor part counsellor, has little in common with the reality of the modern Human Resources professional, steering the organisation through the upheavals of a prolonged recession and engaged in strategic thinking, such as big data. In many ways the professionalisation of HR, which (unlike FM) has achieved Chartered Status, is an encouraging sign that organisations understand the importance of their most important assets – the people. However, the rise of the HR professional has also created barriers between them and line managers. A lack of openness and slow response to queries from HR is driving line managers to Google the answers rather than wait for their increasingly preoccupied HR colleagues to respond. More →

December 18, 2013

Companies need to work out what they want to emerge from the BYOD pile-up

by Mark Eltringham • Comment, Facilities management, Flexible working, Technology

Anybody who tells you they understand what is happening with BYOD, doesn’t understand what is happening with BYOD. Even by the standards of workplace technology, trying to get a firm grasp on the current state of play when it comes to the practice of Bring Your Own Device is particularly challenging. Surveys, opinions, research and case study pile up each day, crashing and bouncing off each other like the culmination of the multiple car chases in the Blues Brothers and just as difficult to untangle. The latest batch of news and views highlights exactly how disparate and conflicting the available information is. But underlying it all appears to be a single discernible and consistent point; while organisations may be less focussed on BYOD’s perceived advantages and rather more worried about the consequence of not implementing the practice, they still don’t trust it.

December 17, 2013

New survey reveals extent and nature of workplace change programmes

by Mark Eltringham • Comment, Facilities management, Property

The newly published Workplace Transformation Survey from property consultancy Cushman and Wakefield begins with the now routine statement that “there is no doubt the corporate workplace is rapidly transforming”. So tell us something we don’t know – and in the subsequent report they pretty much do. That said, the methodology of the survey does skew the results by focussing on a particular part of the workplace elephant, because the report was compiled in conjunction with CoreNet Global, based on a questionnaire of over 500 occupiers and other participants from around the world taking part in events in Los Angeles, Amsterdam and Shanghai. So inevitably the results are weighted to at least some degree in favour of those with an interest in commercial property and the regions from which it draws its data. More →

December 16, 2013

Festive burnout is latest ailment to strike unwary office workers

by Sara Bean • Flexible working, News, Workplace

As we enter the last full working week before the Christmas holidays, the reason why the office is already half empty isn’t just because staff have faked a sickie to do their Christmas shopping. Many of them may be genuinely sick – with Christmas the primary reason. The new ailment of “Festive Burnout” has been coined to mark the countdown to Christmas, as stress, exhaustion and illness begins to strike offices. According to the findings of a new investigation from AXA PPP healthcare; while one in four Brits say that Christmas is their favourite time of the year, a third tend to start their holiday feeling burnt out from the stress of the run up to the holiday break.

December 16, 2013

Book Review: The Emergent Workplace

by Mark Eltringham • Comment, Facilities management, Workplace design

Looking for patterns in the mash
© Columbia Pictures

It’s rather refreshing to see a book or report in which the word ‘Workplace’ in the title is prefaced by ‘Emergent’ rather than something misleading like ‘Tomorrow’s’ or ‘Future’. And so the authors Clark Sept and Paul Heath define their vision of the workplace presented in this slim but engaging book as a thing which is ‘in the process of becoming prominent’ to use the dictionary definition of the word emergent. By using this particular epithet, they are describing the consequences of the various forces that drive today’s workplace rather than lapsing into the fallacies most commonly associated with works of this kind; principally those of either assuming there is an evolution of all offices towards an ultimate model, or that already commonplace factors such as technology which frees us to work anywhere and at any time can in any way be associated with ‘the future’.

December 12, 2013

Staff would “rather have the money” than endure an office Christmas party

by Sara Bean • News, Workplace

The annual office Christmas party is typically viewed as an annual treat that recognises and rewards employees – but for nearly half of the population the events are a chore more associated with drunkenness and often regrettable romantic liaisons than bonding or motivation. In a poll by serviced office provider Business Environment, one in five (20%) find Christmas parties a chore, while one in ten (13.7%) wish there would be no Christmas parties at all. Although roughly a third of people (31.6%) reported that Christmas parties helped them bond with their colleagues, and slightly more than a quarter (27.3%) reported the events make them feel rewarded for hard work, 62.2% of respondents “would rather have the money”.

December 11, 2013

Good practice guide for employers on using social media as a vetting tool

by Sara Bean • Legal news, News, Workplace

The debate over the right to privacy of job applicants whose activities may be checked on social media websites such as Facebook, LinkedIn and Twitter, has led to some confusion over what is legally acceptable. Employers’ body the CIPD’s recent social media research revealed that two in five employers look at candidates’ online activity or profiles to inform recruitment decisions, but few inform applicants as a matter of course that this is being done. But just how aware are employers of the legalities around this kind of vetting? Managers have wide discretion within the law to decide whether or not to recruit a particular candidate, but to avoid risk of legal challenge they should be fully aware of the law on data protection and discrimination in employment. The CIPD has now published some useful guidance on what constitutes good practice. More →

December 10, 2013

More than half of UK’s increasingly disengaged workforce looking to switch jobs

by Mark Eltringham • News, Workplace

Staff disengagement is already costing the UK economy dear, and is also one of the reasons why nearly half of all UK employees are currently looking to leave their current jobs over the next year, a contrast of two new surveys reveals. The first report, from private healthcare provider BUPA, found that disengaged and unhealthy staff cost the UK economy around £6 billion each year. The second report from Investors in People (IIP) – a Government created business improvement agency – claims that just under half of all British employees (47 percent) are considering whether to move jobs during 2014. This represents some 14 million individuals so if you lend both reports credence, employers may have serious issues retaining their best employees as the jobs market picks up.

December 6, 2013

Businesses missing the potential of property to benefit performance says BCO

by Sara Bean • Facilities management, News, Workplace design

The UK spent an estimated £28.5 billion on offices in 2012 – outstripping business expenditure on legal services (£24.3bn), accounting (£14bn) and insurance services (£23.8bn). Yet despite this, nearly three fifths (57%) of 250 senior executives from large organisations in a recent poll said property issues are not regularly discussed in the boardroom and responsibility for property is still likely to fall outside management teams. The research, carried out by the Centre for Economics and Business Research (Cebr) and Populus, found businesses take a very cost-centric view towards the workplace. Although almost three-quarters of organisations were constantly analysing and assessing whether their space is being used efficiently, cost was still found to be the most important factor in assessing the office’s performance (73%). More →

December 6, 2013

Extended rights to flexible working could prove a logistical headache for employers

by Pam Loch • Comment, Flexible working, Workplace

A recent decision by the government could result in emptier offices on Fridays and Mondays as staff vie with each other to work from home. This is because from April 2014 onwards, employers will have to be prepared to consider flexible working requests from any employee, not just for employees who have children under the age of 17 or responsibilities as carers. One of the more challenging areas for employers is how to manage condensed hours requests and to keep enough staff covering core office hours, without affecting the business. This could result in employers having to juggle competing flexible working requests from employees who they may not be able to accommodate all at the same time. More →

December 6, 2013

Don’t be caught by surprise by the hidden costs of commercial property

by Richenda Oldham • Comment, Facilities management, Knowledge, Property

According to Colliers International’s recent Global Investor Sentiment Report, 2014 will see an increase in commercial property investor confidence, with 74 per cent of UK based investors saying they were more likely to risk investing across all property sectors, although offices remain the most popular category to invest in. Yet despite this vote of confidence, it seems strange to report that the real costs involved in property acquisition and maintenance, are frequently overlooked by the purchasers. It appears that businesses often have a patchy knowledge of the range of costs involved in owning or leasing commercial real estate, which is surprising when you consider that a company’s biggest single investment next to its workforce is commercial property.