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Government must solve problem of London’s wasted commercial property

London commercial propertyThe UK Government needs to act on the growing issue of wasted commercial property space in Greater London, and it needs to do so as a matter of some urgency. Statistics from the Department for Communities & Local Government (DCLG) show that since 1998, a worrying 58 per cent of London boroughs have seen vacancy rates either increase or stay the same. What is most concerning for businesses in the London region is that this rising figure, coming at a time when commercial rents are soaring, has gone unchecked since 2006, the time at which the DCLG stopped collating the data because of budgetary cuts. One of the worst performing boroughs is the City of London, which has seen a 100 per cent increase in vacant commercial properties during the period from 1998 up until the point at which the DCLG stopped publishing data.

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The debate about open plan offices is not helped by its use of stereotypes

Open plan offices and national stereotypesThe incessant debate about open plan offices is informed by a number of assumptions that can lead us to misunderstand the issues involved. Nigel Oseland eviscerates several of them excellently here, making it plain that a great deal is lost in translation somewhere over the mid-Atlantic. In truth, the European and US experiences of the open plan are very different and while we in the UK could always laugh along with our US counterparts at the organisational insanity of Dilbert, the cubicles themselves were largely alien to us. Another red herring in the debate is the idea that the open plan office is for extroverts and its alternatives for introverts. There is something in this but it’s too simplistic an idea and is often built around the stereotypes associated with sectors such as TMT, the age of workers (especially Gen Y) and supposed national characteristics, not least the reserve of Brits and the brashness of Yanks.

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Workplace wellbeing increasingly incorporated into office design

Wellbeing considerations being incorporated into workplace designMore UK companies are proactively designing their workspaces with wellbeing in mind as the health and wellbeing of office workers soars up the list of business priorities. This is according to Bostjan Ljubic, the newly appointed head of Steelcase in the UK and Ireland, who believes the economic impact of employee wellbeing, plus greater understanding of the issue is now propelling companies to develop and enhance their engagement with their workforces, as they increase their post-recession drive to attract and retain high quality staff. “The issue of wellbeing has developed very significantly in recent times,” said Ljubic. “Businesses that are focusing clearly on the issue are doing so because they have identified the potential emotional, financial and competitive advantage. The mountain of research on wellbeing points very clearly to it being in a company’s interests to take the matter seriously.” More →

Five things we have learned about flexible working ahead of the new right to ask regs

flexible workingYou can’t help but notice that surveys about flexible working have been pretty thick on the ground over the last few weeks and months. The reason is that – as well as the usual ongoing fascination with the subject – the UK Government is extending the right to request regulations at the end of this month, allowing all staff to ask their employers for flexible working after six months in a job. As well as the numerous studies that firms have commissioned to explore the issue, there has been even more commentary and guidance, often from law firms. While we should always view each of these in context, adding however much salt we deem necessary to season their findings, what is always interesting when you have a media pile-in like this is to sift through it all to look for patterns, common themes and contrasts. Here are just five:

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The ties that bind facilities management with workplace design

Facilities management and workplace designThere is an ongoing feeling within the facilities management discipline that when it comes to the design of workplaces, the majority of facilities managers are not consulted early enough or well enough or consistently enough to ensure that the end result of the design process is a workplace that is as functional and as effective as it could be. The reason this feeling persists is that in many cases it is true. Or at least is true to a greater or lesser extent depending on how you view these things. And if that sounds woolly, then you  have to remember we are talking about facilities management here, finding a definition for which has been like nailing jelly to a wall for many years. In many cases the demarcation between workplace design and workplace management is based on the mistaken idea that the two have little correlation when in fact the relationship between them should be more akin to that between sex and parenthood. One is an act of creation and the other of care, with the latter a direct consequence of the former.

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Breathing space? Why our office air could be harming us

Why our office air could be harming usAs reported last week, the vast majority of office workers might prefer to work outdoors; but the office is where we spend most of our working lives. Indeed, for an average of eight hours a day, five days a week, office workers can reliably be found in the same surroundings – at a familiar desk, with familiar colleagues, within a familiar building. Perhaps as a result of this, too few of us stop to consider the risks of working indoors, assuming that the danger of serious harm is the sole preserve of outdoor working sites. Nonetheless, office work contains risks which are entirely its own. For example, while outdoor workers benefit from physical exercise, sunshine (occasionally), and fresh air, office workers perform their daily duties in a space where air is continuously recirculated, posing numerous dangers.  Indeed, indoor air pollution is actually a major public health problem, posing a myriad of risks as dangerous particles accumulate in office air.

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Recruiters failing to adapt to increasing demand for flexible working

Recruiters failing to adapt to increasing demand for flexible workingContrary to the recent report by Robert Half, which found that larger firms use flexible working to attract staff, hiring managers are failing to keep pace with the growing trend for flexible work. According to research by the Timewise Foundation, two in every five full time workers want to work fewer hours or remotely, on top of the one in four workers already in part time jobs. Yet only a quarter of job advertisements mention flexible options. Following previous research which found that two in five people worry about asking their employers to allow them to work flexibly; new research amongst employers asked how receptive they were to job applications from candidates who need flexibility. The research found that while the vast majority (9 in 10) say they welcome questions about flexible working – candidates still face significant barriers when it comes to finding a brand new flexible job.

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Where office workers would really like to work? Outdoors.

office workers outdoorsLast year, we shared research from Overbury which suggested that what most people really wanted from their offices was for them to be a lot more like Starbucks. Now new research from Steelcase Solutions claims that what people would really like is to be working in bucolic splendour, or at least an indoor approximation of it. The survey of around 800 UK based office workers carried out by IPSOS claims that people would feel more optimistic about their work if natural light, more control of temperatures and informal, dynamic spaces were core elements of their working environments, which coincidentally are also important factors in fostering wellness and productivity. In addition, the authors of the report  claim that more offices in future will apply biophilic design principles to offer staff a daily glimpse (or illusion) of the great outdoors. More →

Virtually Uninspiring, Cautiously Aspirational – award winning offices for the VUCA world.

award winning officesWorld-of-work watchers will be more than aware that we are increasingly being informed that we are living in the VUCA age, which under normal circumstances is an acronym for volatile, uncertain, complex and ambiguous but in the context of these RIBA Award Winners for 2014 might be taken in a number of other ways. Commentators and self-styled thought leaders are warning businesses to prepare for seismic changes to the way work gets done, where, how and by whom (or by what, if proponents of automation and robotics have anything to do with it). How lovely then, that RIBA have made awards to seven offices that hark back to more comforting, more halcyon, times. The text of the accompanying feature in Architects Journal is at pains to point out that offices are hard to design and that RIBA awards are hard won. I wouldn’t disagree on the former point but, from the evidence on show, it’s a bit more of a challenge to agree with the later. So I won’t.

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UK businesses have mixed attitudes to flexible working, according to two new studies

Flexible working City of LondonThe mixed attitude of businesses towards flexible working generally – and a new tranche of UK regulation in particular – is evident in two new studies. While a Citrix survey found that under half of small and medium sized business owners support the new flexible working legislation due to come into force at the end of this month with even fewer seeing it as a positive development, another study by recruitment consultants Robert Half found that two-thirds of large financial services firms use flexible working as a way of attracting and retaining employees. According to the report, this is particularly important in The City right now because  many prospective employees are put off by the poor image of the financial services industry and so firms are keen to make themselves more attractive employers so are turning to flexible working and better workplaces to entice high-grade staff.

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Attitudes towards flexible working still at odds with needs of modern life, claims report

Flexible working fatherThere is still a stigma attached to flexible working and employers are still reluctant to offer it to staff, according to a survey of UK employees carried out by parenting website Netmums and charity the Family and Childcare Trust. According to a third of just under 1,800 respondents, there remains a degree of resentment from work colleagues towards those who  enjoy some form of flexible working. And, while, 80 percent of people think it is very important that employers offer flexible working to staff , a mere 15 percent feel it is offered in practice and another 20 percent have no idea whether it is available to them or not. The result is a mismatch between the desires and expectations of individuals and the reality of working life with the upshot that nearly a third (29 percent) of respondents claim to have left a job because they were unable to balance it with other aspects of their lives.

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Workplace ergonomics changed forever twenty years ago thanks to one design

Workplace ergonomicsBy common consent, the office is a little over 100 years old, with most commentators agreeing that the first true office as we understand it was the Larkin Building, designed by Frank Lloyd Wright in 1904. Yet ninety years after this building ushered in the 20th Century workplace, there was another seismic shift in office furniture design that heralded the office for the 21st Century. In 1994, there was a great deal of excited talk about new ways of working, based on the growing use of mobile computers and phones. For the first time, people were unfettered from the personal workstation and new office furniture systems. Also that year, Herman Miller launched a chair that was to redefine not only what we understood about office seating and workplace ergonomics but reshaped the wider office furniture market in its own image. For the first time it became apparent that when looking after the wellbeing of individuals and making a universally understood office design statement in this new world of work, the chair was the thing, not the desk. More →