November 27, 2023

From the archive: The role of workplace design in employee engagement ⁰

by Serena Borghero • Features, Wellbeing, Work&Place, Workplace design

Originally published six years ago, this feature is currently the most read story ever on the website with around 50,000 readers. A global study by my own firm Steelcase has found that one-third of workers across 17 of the world’s most important economies are actually disengaged. The findings make worrying reading for employers around the world, as engagement is so demonstrably linked to business critical outcomes such as employee retention, productivity and even profits. It certainly raises the question of what more can be done, including in terms of workplace design, to boost engagement levels amongst these employees. More →

November 27, 2023

To agility and beyond: what NASA can teach us about strategic change

by Jayne Smith • Flexible working, News

A new research project from ESMT Berlin and Warwick Business School sets out to find what the history of NASA history can teach organisations about strategic agility, and how organisations can adapt their business models effectively to cater to external challenges. To shed light on how strategic agility is achieved, the study follows NASA’s successful shifts to three different strategic alignments over the past 60 years. More →

November 27, 2023

Appetite for hybrid working shows no sign of letting up at large firms

by Neil Franklin • Flexible working, News

The ongoing advancements in technology have made remote collaboration more feasible and seamless than ever before. Collaboration tools have become essential in ensuring the coexistence of the digital and physical workplace, both internally with employees and externally with clients. And in 2023, companies have been posting hybrid working related roles in record numbers, according to a new report from GlobalData. More →

November 24, 2023

The final word on… workplace trends

by Mark Eltringham • Comment, Flexible working, Workplace design

You would not believe the number of firms that ask us to publish a list of workplace trends each week. Or maybe you would, given the number that have appeared – and are appearing -elsewhere. Each firm perhaps convinced they are saying something original, unique or interesting, or maybe simply convinced they stand out in some way, while pushing the same timid, stale narratives about the workplace. They will proliferate over the next month or so at the turn of another year. More →

November 22, 2023

Business leaders who screw up struggle to own up and learn from their mistakes

by Neil Franklin • Business, News

Leaders making mistakes can be costly not only to the organisation, but also to their own job security, which makes it difficult for them to admit when there’s been an error. However, new research from emlyon business school shows that there are some techniques CEOs can use to frame these mistakes, in order to ensure they keep their jobs, but also make changes in their organisation. When there is this clear trade-off between admitting a mistake and potentially losing power and control in the organisation, it is important that CEOs use their language effectively to create a safe space for themselves in the organisation – but how can they do so? More →

November 21, 2023

Most business leaders think generative AI will be a boon for employees

by Neil Franklin • AI, News, Technology, Workplace

Four out of five (81 percent) business leaders in the UK say Generative AI will benefit their employees, according to new research from LinkedIn. The top ways that UK executives believe Generative AI will benefit employees is by removing boring, repetitive tasks (64 percent), increasing productivity (52 percent) and freeing up time for bigger and more creative thinking (59 percent), according to the poll. One in three (31 percent) also believe that the rise of Generative AI will create brand new roles at their organisation. More →

November 20, 2023

Oscillate wildly between the death of the office and the death of hybrid working

by Mark Eltringham • Comment, Flexible working

It’s March 2020, very early days of lockdowns and the first catastrophising headlines appear. Is this the death of the office? Is this the death of handshakes? Is this the death of the open plan? I dismissed them at the time in this piece from March the 19th, citing Betteridge’s Law which states: “any headline that ends in a question mark can be answered with the word no”. More →

November 14, 2023

Republished: The brain-dead megaphone of work

by Mark Eltringham • Comment, Working lives

There is nothing new about any of this. And yet it’s all new. I’ve spent months talking to people who really know their stuff about work and workplaces and underlying nearly all of those conversations is the following paradox. They know about flexible working, the under-utilisation of space, the twenty minute neighbourhood, the work ecosystem, universal basic income, the digital workspace, the office as club, all the rest of it. Heard it all before, often many times, over many years. Some of them have been living it too, and yet… More →

November 14, 2023

No one shouted stop, although we all should have seen it coming

by Chris Kane • Comment, Everything Omni, Facilities management, Property, Workplace design

And No One Shouted Stop! seems to me to be an apt phrase to capture these post- pandemic times as we grapple with work and workplace dilemmas. It comes from the little-known but widely acclaimed book of the same name by John Healy. It is set over 50 years ago and it chronicles the decline of an Irish town. The book’s underlying narrative is a train crash happening in slow motion, people see it coming but nobody feels able to stop it. I sincerely hope that this will not prove to be the case for the world of commercial real estate as it grapples with hordes of tenants asking not just ‘where is my office?’ But ‘why do I need an office?’ More →

November 12, 2023

Green innovator Artus Air secures significant investment to drive next phase of growth

by Freddie Steele • Company news

BGF, one of the largest and most experienced investors in the UK and Ireland, has completed a multi-million-pound investment in Artus Air Limited (“Artus”), as part of a wider funding round alongside leading venture capital firm, Par Equity. Artus designs and sells game-changing HVAC (Heating, Ventilation and Air Conditioning) units for buildings, with its innovative, elegant design significantly reducing carbon emissions both by using fewer materials and being more efficient to operate. More →

November 9, 2023

Economies need to cut carbon emissions by 7 percent annually to hit Paris target

by Neil Franklin • Environment, News

In the lead-up to the UN’s COP28 climate conference, the world’s largest CEO-led community committed to accelerating the net-zero transition is calling on businesses and governments to further slash global carbon emissions to meet the Paris Climate Agreement goals. According to a report by the Alliance of CEO Climate Leaders, in collaboration with the Boston Consulting Group (BCG), emissions must be cut back by 7 percent each year from now until 2030 to limit global warming to 1.5°C, as agreed in Paris in 2015. More →

November 2, 2023

Third of firms have adopted AI to replace or augment employees’ roles this year

by Neil Franklin • AI, News, Technology

According to Owl Labs’ annual State of Hybrid Work Report, 32 percent of employees believe that AI will help them do their jobs more efficiently, while a further 22 percent think AI will create new jobs allowing their teams to grow. However, uncertainty around AI regulation and safety is causing ‘AI anxiety’ to grow, with nearly 1 in 5 UK workers (17 percent) concerned that AI will steal their jobs. A further 19 percent are worried that AI has the potential to create new ethical issues in the workplace. More →