A new poll from The Adaptavist Group claims that there is a growing generational divide in workplace communication, with emojis, punctuation, and AI use emerging as key areas of contention. The study, which surveyed 1,000 UK knowledge workers, reveals how different age groups interpret digital communication tools in the workplace, affecting collaboration and productivity. The Workplace Communication Atlas suggests that nearly half of workers (46 percent) struggle with misinterpreting tone or phrasing, making it the most significant communication challenge. Differences in response time expectations (also 46 percent) and lack of context (31 percent) were also cited as common issues. The findings build on previous research from The Adaptavist Group, which showed that 56 percent of workers find generational collaboration difficult. More →

A new poll claims that most employees are unaware of how their individual contributions at work support larger company goals and growth. Only 23 percent of employees say they are told about company goals, in stark contrast with the 84 percent of leaders who say they’re effectively communicating business goals, objectives and key results to employees. More than half of employees (51 percent) say that having increased transparency into these goals would help them to better manage their job and drive productivity. More →