Search Results for: Gen Z

People are using AI tools to self-diagnose, but research shows they are very likely to be getting bad advice

People are using AI tools to self-diagnose, but research shows they are very likely to be getting bad advice

ew polling from AXA Health, claims that artificial intelligence is directly shaping when and how people seek medical help in the UK despite a growing body of evidence showing that AI models are not very good at itNew polling from AXA Health, claims that artificial intelligence is directly shaping when and how people seek medical help in the UK despite a growing body of evidence showing that AI models are not very good at it. One new study, titled “Large Language Model Performance and Clinical Reasoning Tasks”, published in JAMA Network Open, found that AI chatbots misdiagnosed medical conditions in over 80 per cent of early clinical cases. (more…)

Workers sabotage AI rollout as mistrust in the tech grows, survey finds

Workers sabotage AI rollout as mistrust in the tech grows, survey finds

A significant proportion of employees are resisting the introduction of AI in the workplace, with some actively undermining its adoption, according to a new global survey.A significant proportion of employees are resisting the introduction of artificial intelligence in the workplace, with some actively undermining its adoption, according to a new global survey. The 2026 AI Adoption in the Enterprise report, produced by Writer in partnership with Workplace Intelligence, draws on responses from 2,400 knowledge workers across Europe and North America. It suggests that while organisations are investing heavily in artificial intelligence, many employees remain unconvinced of its value and are pushing back against its use. (more…)

Memories of the Office Age 

Memories of the Office Age 

memories of the office ageOriginally published in November 2021. No author uses the built environment like J G Ballard. In his 1975 novel High-Rise, the eponymous structure is both a way of isolating the group of people who live and compete inside it and a metaphor for their personal isolation and inner struggles. Over the course of three months, the building’s services begin to fail. The 2,000 people within, detached from external realities in the 40-storey building, confronted with their true selves and those of their neighbours, descend into selfishness and – ultimately – savagery.  (more…)

Employee engagement falls worldwide as AI investment fails to deliver productivity gains

Employee engagement falls worldwide as AI investment fails to deliver productivity gains

Global employee engagement has declined for a second consecutive year, despite rapid investment in artificial intelligence, according to Gallup’s latest State of the Global Workplace report.Global employee engagement has declined for a second consecutive year, despite rapid investment in artificial intelligence, according to Gallup’s latest State of the Global Workplace report. The study, based on one of the largest ongoing surveys of employee experience, suggests that organisations are struggling to translate technological change into measurable improvements in performance or working life. Employee engagement fell to 20 percent in 2025, down from a peak of 23 percent in 2022 and its lowest level since 2020. This decline has significant economic implications, with Gallup estimating that low engagement costs the global economy around $10 trillion in lost productivity, equivalent to 9 percent of global GDP. (more…)

Use of unauthorised AI sparks security and compliance concerns for businesses

Use of unauthorised AI sparks security and compliance concerns for businesses

Two thirds of business leaders in the UK are worried about potential data security and compliance risks stemming from employees’ unregulated use of artificial intelligence tools, according a new poll of senior decision-makers within UK businesses, commissioned by Studio Graphene. The design studio commissioned Censuswide to survey 500 managers, directors and C-suite executives within UK businesses. It found that almost half (48 percent) of respondents know or suspect that employees in their organisation are using AI tools that have not been officially approved – this rises to 54 percent for larger companies (over 250 employees). (more…)

A word or two on what people tell you about work and workplaces

A word or two on what people tell you about work and workplaces

All of those surveys about work and workplaces must be telling us something about people and what they do, mustn't they? One of the many criticisms you could make of us as a business is a reliance on company sponsored surveys to generate news stories about workplaces. We don’t publish all of them, you’ll be relieved to hear. The ones we reject are usually too nakedly self-serving. Even the ones that have some degree of statistical cred must be viewed in the right context, distorted as they might be by loaded questions, self-reporting, deliberate lying and other response biases.  Our attitude towards these polls is that they often contain some element of truth, especially if results are repeated over a period of time. When surveys over many years tell you that noise is the biggest gripe about office life, you should believe them.    (more…)

How the 21st Century office was born in post war Europe

How the 21st Century office was born in post war Europe

Central Beheer Building There was a curious addition to a 2016 report on the Top 10 Technologies Driving the Digital Workplace from tech researchers Gartner. It wasn’t a technology at all but rather a slightly obscure office design concept that originated in Hamburg in the late 1950s, but which tells us a lot about how we work in the 21st Century office, according to Gartner. Its history lies with the German consulting firm Quickborner. Led by the brothers Eberhard and Wolfgang Schnelle, the firm applied the egalitarian principles of the post war world and rejection of the scientific management theories that had created the familiar factory-like rows of desks that had come to dominate open plan offices to create something more in tune with the new age.

(more…)

RIBA CEO to deliver opening address at the Sustainable Design Forum 2026

RIBA CEO to deliver opening address at the Sustainable Design Forum 2026

The Sustainable Design Collective (SDC) has announced that Dr Valerie Vaughan-Dick MBE, Chief Executive Officer of the Royal Institute of British Architects (RIBA), will deliver the opening address at the Sustainable Design Forum 2026The Sustainable Design Collective (SDC) has announced that Dr Valerie Vaughan-Dick MBE, Chief Executive Officer of the Royal Institute of British Architects (RIBA), will deliver the opening address at the Sustainable Design Forum 2026. Dr Vaughan-Dick, appointed CEO in January 2023, brings extensive experience in leadership, regeneration and organisational transformation. She is the first woman to hold the role, and among the first from a more diverse leadership background, reflecting a broader shift towards greater inclusivity within the profession. (more…)

Creativity, thinking and expertise in the workplace should be safeguarded from AI

Creativity, thinking and expertise in the workplace should be safeguarded from AI

Workplace professionals and general managers should proceed with caution if they want to use AI to improve efficiency and human capital in the workplace, and should take steps to ensure creativity and critical thinking are preserved, new research from the University of Bath School of Management suggests. The research team identified two types of knowledge which appeared partially compatible with AI – encoded knowledge, which encompasses rules, procedures, policies, and datasets; and embedded knowledge – essentially digitalised processes and routines. (more…)

British workers now entirely unproductive, claims report

British workers now entirely unproductive, claims report

The overwhelming majority of UK workers don’t do anything productive at all, according to a new report published today. The study of available research into the illnesses, injuries, distractions, wastes of time, procrastinations, productivity drains and paralyses that afflict British workers found that the annual cost to the British economy is around £1.8 trillion, equivalent to 98.9 percent of GDP.

(more…)

Applying a bit of know-how to the issue of sustainable office design

Applying a bit of know-how to the issue of sustainable office design

Sustainable office design is a constantly evolving, complex, and, at times, contested subject and the perfect subject for a get togetherSustainable office design is a constantly evolving, complex, and, at times, contested subject. It has shifted from a narrow focus to a broader, holistic framework embracing environmental, social, and economic issues – and now further to include governance. Collaboration is critically important – combining knowledge can ensure that environmental goals align with social metrics leading to more comprehensive, high-performance, and adaptable, human-centric spaces. Now in its fourth year, the Sustainable Design Forum returns on 23 April at Crypt on the Green in Clerkenwell, London. Hosted by the SDC – the Sustainable Design Collective, the day is not a trade show or conference. It is specifically focussed on collaboration and knowledge sharing to provide an opportunity for all members of the workplace and hospitality design community to build connections and understanding. (more…)

Reality or perception – which do you prefer for managing your workplace?

Reality or perception – which do you prefer for managing your workplace?

In 2026, workplace strategy is sophisticated. We talk about hybrid maturity, behavioural analytics, ESG metrics, portfolio optimisation and experience design. The language has evolved. The dashboards are more advanced. The conversations are happening at board level. And yet, many organisations are still making fundamental property decisions based on instinct. They believe the amount of space is not suitable for their requirements or the wrong type of space. They listen to their teams’ demands for changes to their space without the facts to say no. They feel occupancy is higher or lower than it really is. (more…)