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One year on from generative AI hype, people are scared and excited about its use

One year on from generative AI hype, people are scared and excited about its use

Nearly one year after ChatGPT burst into the public consciousness, generative AI (GenAI) has left employees and their organisations both excited and uneasyNearly one year after ChatGPT burst into the public consciousness, generative AI (GenAI) has left employees and their organisations both excited and uneasy. According to a recent study [registration] commissioned by Betterworks and conducted by Propeller Insights, over half of employees are using GenAI at work for complex activities and believe it has the potential to reduce bias across a swath of HR processes, despite the fact that only 41 percent of organisations are actively evaluating it or have made GenAI a priority. At the same time, many employees are concerned about the potential impact of GenAI on both their roles and the possibility of unintentional amplification of bias. More →

Half of deskless workers suspect they are invisible and expendable

Half of deskless workers suspect they are invisible and expendable

Over half of UK based ‘deskless’ workers (51 per cent) say they’re viewed as expendable by their employer. Plus, almost a third (32 per cent), feel that their corporate, desk-based colleagues regard them as inferior.  These are the findings from O.C. Tanner’s 2024 Global Culture Report which gathered data and insights from more than 42,000 employees, leaders, HR practitioners, and executives from 27 countries worldwide including 4,818 from the U.K (of which 1,734 are deskless). More →

Can smart glasses be the key to unlocking productivity in the workplace?

Can smart glasses be the key to unlocking productivity in the workplace?

One of the emerging tools showing immense promise for improving productivity is smart glassesTechnology is the foremost resource for shaping the world—and in the modern workplace, it’s crucial for keeping brands competitive in an increasingly fast-paced business environment. Our article “Why new technologies still make employees happier, healthier, and more efficient” explains that technology must meet increasingly agile strategies like remote work. In these cases, it can help optimise manpower and productivity. As a result, 70 percent of firms believe new technologies improve business resilience. One of the emerging tools showing immense promise for improving productivity is smart glasses. More →

More than a third of working parents thinking about quitting jobs

More than a third of working parents thinking about quitting jobs

A new survey reveals that a significant number of working parents are finding it so difficult to juggle home and work responsibilities that they have considered leaving their jobA new survey claims that a significant number of working parents are finding it so difficult to juggle home and work responsibilities that they have considered leaving their job. The OnePoll survey [registration] of 2,000 working parents with children aged 18 or under commissioned by REC Parenting, an online platform offering support to parents and carers, revealed that many working parents are at breaking point. More →

Massive investment programme needed to facilitate carbon neutral future, WEF report claims

Massive investment programme needed to facilitate carbon neutral future, WEF report claims

To facilitate the transition to a more sustainable and carbon-neutral future, $13.5 trillion in investments will be needed by 2050, particularly in the production, energy and transport sectorsTo facilitate the transition to a more sustainable and carbon-neutral future, $13.5 trillion in investments will be needed by 2050, particularly in the production, energy and transport sectors, according to a new World Economic Forum report. The Net-Zero Industry Tracker 2023, published in collaboration with Accenture, takes stock of progress towards net-zero emissions for eight industries – steel, cement, aluminium, ammonia, excluding other chemicals, oil and gas, aviation, shipping and trucking – which depend on fossil fuels for 90 percent of their energy demand and pose some of the most technological and capital-intensive decarbonization challenges. More →

Unpicking the retrofit enigma

Unpicking the retrofit enigma

We explore many of the issues around the crucial subject of retrofit in this supplement produced in partnership with BVNEarlier this year, a report from building consultancy Mace advocated for a retrofit first principle for buildings. The report highlighted how non-domestic buildings in the UK make up about an eighth of the country’s building stock but account for around a quarter of the country’s carbon emissions. The solution argued for in the report was to look at how best to retrofit around 3.5 million such buildings over the next ten years. We explore many of the issues around this crucial subject in this supplement produced in partnership with BVN. It represents both a snapshot of the current conversations about retrofit while pointing a way ahead. This one will run and run, but we need to get it right. More →

From the archive: The role of workplace design in employee engagement

From the archive: The role of workplace design in employee engagement 0

A new report certainly raises the question of what more can be done, including in terms of workplace design, to boost engagement levels amongst these employees

Originally published six years ago, this feature is currently the most read story ever on the website with around 50,000 readers. A global study by my own firm Steelcase has found that one-third of workers across 17 of the world’s most important economies are actually disengaged. The findings make worrying reading for employers around the world, as engagement is so demonstrably linked to business critical outcomes such as employee retention, productivity and even profits. It certainly raises the question of what more can be done, including in terms of workplace design, to boost engagement levels amongst these employees. More →

To agility and beyond: what NASA can teach us about strategic change

To agility and beyond: what NASA can teach us about strategic change

New research shows what NASA can teach organizations on strategic agilityA new research project from ESMT Berlin and Warwick Business School sets out to find what the history of NASA history can teach organisations about strategic agility, and how organisations can adapt their business models effectively to cater to external challenges. To shed light on how strategic agility is achieved, the study follows NASA’s successful shifts to three different strategic alignments over the past 60 years. More →

Appetite for hybrid working shows no sign of letting up at large firms

Appetite for hybrid working shows no sign of letting up at large firms

companies have been posting hybrid working related roles in record numbers, according to a new report from GlobalDataThe ongoing advancements in technology have made remote collaboration more feasible and seamless than ever before. Collaboration tools have become essential in ensuring the coexistence of the digital and physical workplace, both internally with employees and externally with clients. And in 2023, companies have been posting hybrid working related roles in record numbers, according to a new report from GlobalData. More →

Half of work related illness is down to stress, depression or anxiety

Half of work related illness is down to stress, depression or anxiety

1.8 million workers reported they were suffering from work-related ill health in 2022/23, with approximately half of the cases down to stress, depression or anxietyNearly two million workers in Great Britain reported suffering from work-related ill health in 2022/23, according the latest annual statistical report from the UK’s Health and Safety Executive. The statistics reveal that 1.8 million workers reported they were suffering from work-related ill health in 2022/23, with approximately half of the cases down to stress, depression or anxiety. In the recent years prior to the COVID-19 pandemic, the rate of self-reported work-related ill health had been broadly flat, but the current rate is higher than 2018/19. More →

Oscillate wildly between the death of the office and the death of hybrid working

Oscillate wildly between the death of the office and the death of hybrid working

The media's twisting between the death of the office and the death of hybrid working shows we've reached a point of equilibriumIt’s March 2020, very early days of lockdowns and the first catastrophising headlines appear. Is this the death of the office? Is this the death of handshakes? Is this the death of the open plan? I dismissed them at the time in this piece from March the 19th, citing Betteridge’s Law which states: “any headline that ends in a question mark can be answered with the word no”. More →

People seconded from other roles come up with the best ideas

People seconded from other roles come up with the best ideas

Seconded employees - employees temporarily assigned to a different role, organisation, or department - choose more innovative ideas and influence permanent staff to do the sameSeconded employees – employees temporarily assigned to a different role, organisation, or department – develop more innovative ideas and influence permanent staff to do the same, according to new research from ESMT Berlin and published in the Strategic Management Journal. Despite the motivation to select new ideas, individuals and organisations often still reject or overlook them. These ideas can be difficult to understand, risky, and challenging as their inherent uncertainty makes it harder to predict reception and usage. More →