Search Results for: change

Memories of the Office Age 

Memories of the Office Age 

by • Cities, Features, Working lives

memories of the office ageOriginally published in November 2021. No author uses the built environment like J G Ballard. In his 1975 novel High-Rise, the eponymous structure is both a way of isolating the group of people who live and compete inside it and a metaphor for their personal isolation and inner struggles. Over the course of three months, the building’s services begin to fail. The 2,000 people within, detached from external realities in the 40-storey building, confronted with their true selves and those of their neighbours, descend into selfishness and – ultimately – savagery.  (more…)

Employee engagement falls worldwide as AI investment fails to deliver productivity gains

Employee engagement falls worldwide as AI investment fails to deliver productivity gains

by • AI, News, Wellbeing, Workplace

Global employee engagement has declined for a second consecutive year, despite rapid investment in artificial intelligence, according to Gallup’s latest State of the Global Workplace report.Global employee engagement has declined for a second consecutive year, despite rapid investment in artificial intelligence, according to Gallup’s latest State of the Global Workplace report. The study, based on one of the largest ongoing surveys of employee experience, suggests that organisations are struggling to translate technological change into measurable improvements in performance or working life. Employee engagement fell to 20 percent in 2025, down from a peak of 23 percent in 2022 and its lowest level since 2020. This decline has significant economic implications, with Gallup estimating that low engagement costs the global economy around $10 trillion in lost productivity, equivalent to 9 percent of global GDP. (more…)

A word or two on what people tell you about work and workplaces

A word or two on what people tell you about work and workplaces

by • Comment, Wellbeing, Workplace design

All of those surveys about work and workplaces must be telling us something about people and what they do, mustn't they? One of the many criticisms you could make of us as a business is a reliance on company sponsored surveys to generate news stories about workplaces. We don’t publish all of them, you’ll be relieved to hear. The ones we reject are usually too nakedly self-serving. Even the ones that have some degree of statistical cred must be viewed in the right context, distorted as they might be by loaded questions, self-reporting, deliberate lying and other response biases.  Our attitude towards these polls is that they often contain some element of truth, especially if results are repeated over a period of time. When surveys over many years tell you that noise is the biggest gripe about office life, you should believe them.    (more…)

Women working from home or on reduced hours at greater risk of damaging their career

Women working from home or on reduced hours at greater risk of damaging their career

by • Flexible working, News, Wellbeing

Women working from home or on reduced hours are at greater risk of losing their professional and managerial careers, but men are not affectedWomen working from home or on reduced hours are at greater risk of losing their professional and managerial careers, but men are not affected, new research suggests. Women professionals not working a standard week in the office were more likely to end up in less prestigious careers than those in full-time work, the study found. Sizhan Cui, of the University of Oxford, analysed survey data on 11,981 British women and 9,829 men gathered from 2010-2024 to link changes in careers to the use of flexible working arrangements such as working from home, part-time work, job sharing and flexitime. (more…)

How the 21st Century office was born in post war Europe

How the 21st Century office was born in post war Europe

by • Features, Workplace design

Central Beheer Building There was a curious addition to a 2016 report on the Top 10 Technologies Driving the Digital Workplace from tech researchers Gartner. It wasn’t a technology at all but rather a slightly obscure office design concept that originated in Hamburg in the late 1950s, but which tells us a lot about how we work in the 21st Century office, according to Gartner. Its history lies with the German consulting firm Quickborner. Led by the brothers Eberhard and Wolfgang Schnelle, the firm applied the egalitarian principles of the post war world and rejection of the scientific management theories that had created the familiar factory-like rows of desks that had come to dominate open plan offices to create something more in tune with the new age.

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Creativity, thinking and expertise in the workplace should be safeguarded from AI

Creativity, thinking and expertise in the workplace should be safeguarded from AI

by • AI, News

Workplace professionals and general managers should proceed with caution if they want to use AI to improve efficiency and human capital in the workplace, and should take steps to ensure creativity and critical thinking are preserved, new research from the University of Bath School of Management suggests. The research team identified two types of knowledge which appeared partially compatible with AI – encoded knowledge, which encompasses rules, procedures, policies, and datasets; and embedded knowledge – essentially digitalised processes and routines. (more…)

Applying a bit of know-how to the issue of sustainable office design

Applying a bit of know-how to the issue of sustainable office design

by • Comment, Environment, Workplace design

Sustainable office design is a constantly evolving, complex, and, at times, contested subject and the perfect subject for a get togetherSustainable office design is a constantly evolving, complex, and, at times, contested subject. It has shifted from a narrow focus to a broader, holistic framework embracing environmental, social, and economic issues – and now further to include governance. Collaboration is critically important – combining knowledge can ensure that environmental goals align with social metrics leading to more comprehensive, high-performance, and adaptable, human-centric spaces. Now in its fourth year, the Sustainable Design Forum returns on 23 April at Crypt on the Green in Clerkenwell, London. Hosted by the SDC – the Sustainable Design Collective, the day is not a trade show or conference. It is specifically focussed on collaboration and knowledge sharing to provide an opportunity for all members of the workplace and hospitality design community to build connections and understanding. (more…)

Reality or perception – which do you prefer for managing your workplace?

Reality or perception – which do you prefer for managing your workplace?

by • Comment, Facilities management, Property, Workplace design

In 2026, workplace strategy is sophisticated. We talk about hybrid maturity, behavioural analytics, ESG metrics, portfolio optimisation and experience design. The language has evolved. The dashboards are more advanced. The conversations are happening at board level. And yet, many organisations are still making fundamental property decisions based on instinct. They believe the amount of space is not suitable for their requirements or the wrong type of space. They listen to their teams’ demands for changes to their space without the facts to say no. They feel occupancy is higher or lower than it really is. (more…)

Greater use of AI linked to more collaborative work patterns, survey claims

Greater use of AI linked to more collaborative work patterns, survey claims

by • AI, News, Workplace design

Employees who make frequent use of AI tools are spending less time working alone and more time collaborating and learning with colleaguesEmployees who make frequent use of artificial intelligence (AI) tools are spending less time working alone and more time collaborating and learning with colleagues, according to a new global workplace survey from the Gensler Research Institute. The Global Workplace Survey 2026, based on responses from more than 16,000 office workers across 16 countries, suggests that as routine tasks become automated, work is shifting towards more human-centred activities, including mentoring, problem solving and teamwork. (more…)

Parliamentary group warns misuse of NDAs undermines workplace trust

Parliamentary group warns misuse of NDAs undermines workplace trust

by • News, Wellbeing, Workplace

While NDAs can serve a legitimate purpose, their use to mask harassment or discrimination risks undermining accountability and eroding trust within organisations.A cross-party group of parliamentarians, business leaders and experts has warned that non-disclosure agreements are “good for no-one” when used to conceal harmful behaviour in the workplace rather than address it. The warning followed a roundtable held in Parliament on 18 March, hosted by the Policy Liaison Group on Workplace Wellbeing. Participants agreed that while NDAs can serve a legitimate purpose, their use to mask harassment or discrimination risks undermining accountability and eroding trust within organisations. (more…)

Workplace as a third space: why good coffee and good WiFi still matter

Workplace as a third space: why good coffee and good WiFi still matter

by • Company news, Flexible working, Workplace

What do people want from their workplace? Good coffee and reliable WiFi are far more important than yoo might thinkThe office is no longer just a default location. Hybrid work has made it one option among many. At home, people have their own desk, their own music, their own kitchen. If the workplace is going to tempt them out, it needs something more than a chair and a meeting room. Fast WiFi and genuinely good coffee can change more about people’s experiences than you might expect. People might not talk about them much, but they notice when they are missing. Both influence how the day flows. When the internet is quick and the coffee is worth getting up for, the office starts to feel different. It becomes somewhere you do not just have to be, but somewhere you don’t mind spending time. (more…)

Half of SMEs using AI with limited impact on headcount (so far)

Half of SMEs using AI with limited impact on headcount (so far)

by • AI, News

More than half of UK firms are now using AI according to new research from the British Chambers of Commerce, marking a sharp increase in adoption but with little immediate effect on workforce sizeMore than half of UK firms are now using artificial intelligence, according to new research from the British Chambers of Commerce, marking a sharp increase in adoption but with little immediate effect on workforce size. The survey, carried out in partnership with Atos, suggests that 54 percent of businesses are actively using AI. This represents a notable rise from previous BCC findings, which showed adoption at 35 percent in 2025, 25 percent in 2024 and 23 percent in 2023. (more…)

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