Search Results for: communication

May 21, 2026

Companies are adopting AI more quickly than their staff can adapt

Adecco has warned that companies are accelerating the adoption of artificial intelligence faster than they are preparing their workforces for the change, according to a new global study of senior business leaders. The report, The Human Premium: Leadership Beyond the Algorithm, is based on a survey of 2,000 executives across 13 countries whose organisations collectively employ more than 8.6 million people. It highlights what Adecco describes as a growing gap between AI ambition and organisational readiness. (more…)

May 18, 2026

The new leadership imperative: from decision makers to experience makers

by Jennifer Bryan • Business, Comment, JB

Ask most leaders what their job is, and they’ll tell you: to make decisions, to set direction and to drive results. They are not wrong but they are also not telling the whole story about leadership. Here’s what 25 years of working with organisations through some of their most complex transformations has taught me: the leaders who truly make change stick aren’t just making decisions, they are making experiences and those two things are very, very different. (more…)

May 13, 2026

The qualities that get managers promoted are the reasons people don’t like them

by Neil Franklin • Business, News

A new report from Hogan Assessments suggests that the qualities helping managers rise through organisations may be very different from those employees believe make effective leaders. The study, The Leadership Divide: Global Insights on Who Leads vs. Who Should [registration], found no overlap between the characteristics most commonly associated with senior executives and the qualities employees say they value in managers. Hogan analysed personality assessment data from more than 21,000 executives and surveyed 9,794 employees across 25 countries. The findings indicate that executives are often distinguished by confidence, competitiveness, visibility and self-promotion, while employees place greater importance on communication, integrity, accountability and decision-making. (more…)

May 6, 2026

The workplace continues to be a source of relationships, study claims

by Neil Franklin • News, Wellbeing, Workplace design

A new study commissioned by the organisers of the ORGATEC office design trade fair suggests that the physical workplace continues to play a significant social role, with around one in three employees in Germany saying they have dated a colleague. The research, carried out by YouGov and based on a representative sample of more than 2,000 people, suggests that offices remain important settings for forming friendships, relationships and informal social connections despite the continued growth of hybrid and remote working. (more…)

May 5, 2026

Microsoft report claims AI agents will reshape organisations and redefine knowledge work

by Neil Franklin • AI, News, Workplace

Microsoft’s latest Work Trend Index report suggests that organisations are entering a new phase in the evolution of knowledge work, in which artificial intelligence agents become embedded in everyday operations and employees take on supervisory roles over digital systems. The study, based on a survey of 31,000 workers across 31 countries alongside labour market data and productivity signals, suggests that this shift is already underway and could accelerate rapidly over the next few years. (more…)

April 29, 2026

Why your emotional journey through change makes complete sense

by Jennifer Bryan • Comment, JB, Wellbeing, Workplace

When organisations embark on change, whether a restructure, a merger, a new strategy, or a shift in ways of working, enormous energy goes into the logic of it. The business case is crafted, the project plan is built, the communications are drafted and then, almost without fail, leaders are surprised by the messy, unpredictable, deeply human reality of what actually unfolds. People don’t move through change in a straight line. They don’t read the business case, nod along and transition smoothly into the new world. They feel their way through it. Understanding that emotional journey, really understanding it, not just paying lip service to it, is the difference between change that lands and change that unravels. (more…)

April 29, 2026

Motivation shifts rather than declines during periods of uncertainty, according to new poll

by Neil Franklin • News, Workplace

The results of a a new survey suggest that employee motivation does not collapse in uncertain conditions but instead changes shape, with leadership behaviour emerging as the decisive factor. The findings, based on polling conducted by Wiley Workplace Intelligence, indicate that the most significant risk to engagement is not ambiguity itself but a perceived disconnect between leaders and their teams. The data suggests that employees continue to seek direction and purpose even when clarity is limited. Rather than becoming disengaged, many respondents reported adapting their focus, placing greater emphasis on trust, communication and visible leadership. (more…)

April 16, 2026

Study confirms that digital tools blur boundaries between work and personal life

by Neil Franklin • News, Technology, Wellbeing

A new academic study confirms something you probably already know: digital tools are eroding the boundary between work and personal life. According to the new research, things are getting worse and we experience constantly growing psychological strain as a result of an always on working culture. The study, published in the International Journal of Electronic Finance, finds that widespread use of information and communication technologies such as smartphones, laptops and cloud platforms has enabled greater flexibility but also extended work into nearly all aspects of daily life. (more…)

April 13, 2026

Workers sabotage AI rollout as mistrust in the tech grows, survey finds

by Neil Franklin • AI, News

A significant proportion of employees are resisting the introduction of artificial intelligence in the workplace, with some actively undermining its adoption, according to a new global survey. The 2026 AI Adoption in the Enterprise report, produced by Writer in partnership with Workplace Intelligence, draws on responses from 2,400 knowledge workers across Europe and North America. It suggests that while organisations are investing heavily in artificial intelligence, many employees remain unconvinced of its value and are pushing back against its use. (more…)

April 13, 2026

Memories of the Office Age

by Mark Eltringham • Cities, Features, Working lives

Originally published in November 2021. No author uses the built environment like J G Ballard. In his 1975 novel High-Rise, the eponymous structure is both a way of isolating the group of people who live and compete inside it and a metaphor for their personal isolation and inner struggles. Over the course of three months, the building’s services begin to fail. The 2,000 people within, detached from external realities in the 40-storey building, confronted with their true selves and those of their neighbours, descend into selfishness and – ultimately – savagery. (more…)

April 7, 2026

How the 21st Century office was born in post war Europe

by Mark Eltringham • Features, Workplace design

There was a curious addition to a 2016 report on the Top 10 Technologies Driving the Digital Workplace from tech researchers Gartner. It wasn’t a technology at all but rather a slightly obscure office design concept that originated in Hamburg in the late 1950s, but which tells us a lot about how we work in the 21st Century office, according to Gartner. Its history lies with the German consulting firm Quickborner. Led by the brothers Eberhard and Wolfgang Schnelle, the firm applied the egalitarian principles of the post war world and rejection of the scientific management theories that had created the familiar factory-like rows of desks that had come to dominate open plan offices to create something more in tune with the new age.

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April 1, 2026

British workers now entirely unproductive, claims report

by Mark Eltringham • News, Wellbeing, Workplace

The overwhelming majority of UK workers don’t do anything productive at all, according to a new report published today. The study of available research into the illnesses, injuries, distractions, wastes of time, procrastinations, productivity drains and paralyses that afflict British workers found that the annual cost to the British economy is around £1.8 trillion, equivalent to 98.9 percent of GDP.