Search Results for: communication

Change can make employees cynical so must be managed by effective communication

Change can make employees cynical so must be managed by effective communication

changeProviding clear, timely explanations and implementing an effective communications strategy can help minimise the damage to employee morale in the wake of adverse or significant change, new research from Aalto University School of Business and others suggests. Professor Marjo-Riitta Diehl and colleagues from Vlerick Business School, Católica-Lisbon School of Business and Economics, and University of Waterloo, discovered that workers vary in their level of attachment to the organisation that employs them and this affects how they react to major changes. More →

Hybrid working will demand leaders develop new communication skills

Hybrid working will demand leaders develop new communication skills

hybrid workingKeeping on top of communication barriers in the business world can feel like an endless game of Whac-A-Mole, especially now in the new era of hybrid working. The usual culprits are well-known by now: patchy WiFi connections, crashing computer programmes, cloud syncing issues, important emails sneaking into spam folders – the list goes on. All can impede our ability to get the job done. More →

You will hear a lot more about purpose, communication and rituals at work this year

You will hear a lot more about purpose, communication and rituals at work this year

purpose, communication and ritualsLast year, many organisations were forced overnight to adjust to new ways of working. Digital transformation accelerated, and collaborative activities were recreated virtually. But while teams have adapted functionally to maintain productivity, organisational leaders need to pay special attention to the “intangible” cultural aspects and their overall purpose. More →

UK professionals claim lack of workplace communication during pandemic

UK professionals claim lack of workplace communication during pandemic

workplace communicationThe Covid-19 pandemic has highlighted workplace communication as the area leadership most needs to improve on, according to almost half (43 percent) of professionals in a nationwide survey conducted by Hays. This is well ahead of other areas including strategy and planning (23 percent) and remote staff management (13 percent). From over 16,000 respondents, two in five (40 percent) also say that communication is the aspect of their organisation that has undergone the most change since the coronavirus outbreak, ahead of people (24 percent) and processes (22 percent). More →

Avoiding the minefield of WhatsApp communications

Avoiding the minefield of WhatsApp communications

Whether to keep colleagues updated or to share a new idea, WhatsApp groups are increasingly becoming a go-to communication tool in the workplace.  There are benefits to having such informal communication channels – they can be less hierarchical and improve cohesion within the team, as well as being a fast and easy way to communicate and share images. On the flip side, the lack of formality means that there are risks associated with them.   More →

Communication skills trump experience as quality employers look for in candidates

Communication skills trump experience as quality employers look for in candidates

New research from The University of Law Business School has analysed over 700 keywords from the job specifications of 30 common business roles (across three popular job sites), to reveal what employers are looking for from candidates. The research highlights the crossover in skills and requirements across roles and industries, helping encourage those considering a career move, or just starting out in the world of business by showing how qualified they may already be for a new career. Its key finding is that employers are hugely more interested in people’s interpersonal skills than their work experience.

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Open plan offices may discourage communication, claims new study

Open plan offices may discourage communication, claims new study

The usual rationale for open plan offices is that they help people to collaborate more effectively. But this premise is challenged by a new study from researchers at Harvard Business School which suggests that employees at two large Fortune 500 companies actually engaged in less face-to-face contact after switching to entirely open workspaces.  As published in the journal Philosophical Transactions of the Royal Society B, Ethan Bernstein and Stephen Turban sought to conduct a real-world comparison of people’s behaviour in different types of offices to test a hypothesis that open plan layouts reduce communication.

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Firms ignoring employee anxieties about workplace communications

Firms ignoring employee anxieties about workplace communications

UK companies are failing to support employees suffering with work-related performance anxiety, the business world’s equivalent to stage fright, despite it being a regular occurrence for many workers, according to new research. RADA Business, the commercial subsidiary of the Royal Academy of Dramatic Art which provides communication skills training for corporate individuals, has published the report Beating Workplace Performance Anxiety, which surveyed 1000 workplaces. The report found that, on average, workers report feeling anxious at least once a week (five times per month). Despite this, few workplaces act effectively to counter incidents of workplace communications anxiety. Only 13 percent of people surveyed said that anxieties round communicating in the workplace are picked up and resolved by the management team.

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Excessive workloads and lack of communication is increasing workplace stress

Excessive workloads and lack of communication is increasing workplace stress

UK office workers are under a tremendous amount of stress, and much of it is directly related to the way their work is being managed. That is the conclusion of a report by Workfront, which finds that office workers are becoming frustrated and burned out by poor work tools, processes, and communication. Four out of five office workers confessed that they feel burnt out and 73 percent expect their stress levels at work to increase in the near future. Nearly three quarters (74 percent) admit to feeling unrecognised and un-useful at work. With lack of communication and not knowing what others are working on (37 percent) cited as the number-one pain point across the board for stressed UK workers, it’s clear that businesses need to break down current silos, allowing people to engage more freely with senior staff members and see how their efforts impact the wider team. The study found that poor communication and visibility into work is UK workers’ number-one pain point in terms of work stress. It also reveals that 42 percent of office workers put in more than 6 hours of overtime per week and that 7 out of 10 office workers expect their stress levels at work to increase into the future.

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Men and women experience workplace communications anxiety very differently

Men and women experience workplace communications anxiety very differently

There is a disparity between the causes of communications anxiety between men and women, claims new research conducted by RADA in business. Male employees are 45 percent more likely than women to feel anxious when socialising with their work colleagues, while women are most scared of giving a presentation. Team building events were also found to be more challenging for men, with almost a fifth (19 percent) reporting feelings of communications anxiety. Work social events followed, with 17 percent reporting the same feelings. In contrast, the report found that female employees experience greater levels of anxiety when giving presentations in front of a group, to colleagues, or to management. The evidence suggests that while men require more help with skills around spontaneous communication, for women it is about standing their ground and getting their voice heard when stepping into the spotlight – often in situations that may have a significant impact on their career path. Notably, the research shows that women are also 39 percent more likely to experience workplace anxiety than men when in a job interview, and 37 percent more likely when negotiating a pay rise.

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Over half of younger managers prefer using digital communications to deal with staff

Over half of younger managers prefer using digital communications to deal with staff

Over half of younger managers prefer using digital communications to deal with staffOnline messaging is the most common way for millennial bosses to communicate with their direct reports, with over half (55 percent) preferring to use this digital method, followed by email at 28 percent, a new survey claims. Only 14 percent said their favoured way to communicate is in person, and 3 percent said via phone. As millennials (born 1981-1996) increasingly moving into management positions, the new Korn Ferry survey also found that when interviewing for management positions, millennials say that making an impact on organisational culture is most important to them, with salary being the least important. The survey also found that compared with Gen Xers and Baby Boomers, knowing what is coming next is critical for millennial bosses. Nearly three quarters (74 percent) said a clear advancement path (e.g. next two positions) is more important for millennial bosses, with 49 percent saying it is much more important.

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Many office furniture firms remain confused about social media and online communication

Many office furniture firms remain confused about social media and online communication

At Watson King we surveyed the websites of the Top 100 European manufacturers of office furniture products, the results showed that 13 percent use no form of social media at all and 25 percent use less than three types. There are also some surprising results on which the most popular channels are. There is evidence to suggest that companies are unsure about the most effective way to use social media channels and which ones are the most appropriate to select. Also, there appears to be fundamental issues on how to integrate social media and communication channels to get the best results.

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