Search Results for: employee engagement

December 4, 2014

Why doesn’t the HR dept have more of a role in workplace design?

by Steve Brewer • Comment, Facilities management, Workplace, Workplace design

To design a great workplace you need to have an intimate understanding of the culture of the organisation. Culture is a result of the values of the organisation; the way people live those values and the relationships that they hold internally and externally with their marketplace and customers. The look and feel of the organisation needs to reflect the culture, just as a brand of a company reflects the product or service they provide. A good HR department will be able to distil the company culture and FM can bring it to life. We can all name examples of superb HR departments that actively engage with FM on workplace design. However, they are more the exception than the rule. If workplace design is really going to contribute to an increase in business performance then HR and FM need to work together to engage and integrate both the hard (FM) and soft (HR) services of the organisation.

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November 5, 2014

Failure to adopt strategic facilities management costs UK £1bn annually

by Mark Eltringham • Facilities management, News, Public Sector

A new report from the Royal Institution of Chartered Surveyors (RICS) claims that over a quarter of UK organisations are failing to adopt a strategic approach to facilities management. For those firms without this approach, the annual average cost is calculated by the report’s authors as £120,000, suggesting a total cost to the economy of nearly £1 billion. The claim is based on a study of around 700 organisations in both the public and private sector and across a range of organisational types and sizes. Around half of those with a ‘dedicated FM programme’ said that doing so had saved their organisation money, 59 per cent reported an increase in productivity, a fifth (21 percent)reported a drop in absenteeism and nearly half (49 percent) claimed it had made them more attractive to customers. The best results were recorded in the public sector with 70 per cent saying strategic facilities management had increased productivity and 71 percent claiming they had seen an increase in employee engagement.

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October 30, 2014

Report claims business ethics are linked to performance

by Mark Eltringham • News, Workplace

Companies with well defined and consistent ethical policies are both more stable and more commercially successful, according to a new report published this week by the Chartered Management Institute. Based on a self-reporting survey of 2,500 CMI members the study found that over a third (37 percent) of managers in growing companies rate their own ethics as high, compared to just 19 percent in businesses that are contracting, which suggests a correlation if not causation. Just under a third (29 percent) of managers rate their organisation’s ethical standards as mediocre or poor. Senior managers also appear to have a more positive idea of their own organisation’s ethical standards than those in more junior and front line roles. Nearly half (48 percent) of senior managers believe their organisation has excellent ethical behaviour, compared to just a fifth (22 percent) of junior managers.

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September 19, 2014

Universal application of open plan has led to global privacy crisis, claims report

by Mark Eltringham • Flexible working, News, Workplace design

A major new report from office furniture maker Steelcase claims that the universal provision of open plan offices means that organisations are facing an unprecedented privacy crisis with their employees. The claim is based on international research carried out by market researchers IPSOS and the Workspace Futures Team of Steelcase which found that a remarkable 85 percent of people are dissatisfied with their working environment and cannot concentrate. Nearly a third (31 percent) now routinely leave the office to get work done in private. The authors of the report claim that this does not mean a reversal of the decades long shift away from cellular offices but rather a move to create offices that offer a range of work settings to give people a choice of where and how to work. More than 10,000 workers across 14 countries were questioned about their office environments and working patterns.

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July 3, 2014

Flexible work could dissuade the one in three workers that pull a sickie

by Sara Bean • Flexible working, News, Workplace

One in three British workers admit to having pulled a ‘sickie’ – according to new research by PwC – and it’s costing UK business £9bn a year. As part of the research PwC surveyed over 2,000 UK adults and found that the most popular reasons for why people pulled a ‘sickie’ are hangovers (32%), to watch a sporting event (8%), being bored with your job (26%), interviews (26%) and Mondays (11%). One in 10 people said they have lied to take time off work due to good weather. A flexible working approach by employers is the measure that would most likely put people off from pulling a ‘sickie’, followed by initiatives such as ‘duvet mornings’ (where employees are allowed to take a couple of last minute lie ins a year). One in ten employees said that having to report the reason for their absence over the phone to their manager would put them off lying.Illness is by far the most common excuse used, but the research has revealed that some employees go to very creative lengths to cover up why they are taking off unauthorised time from work, including I was attacked by ants, my dog has eaten my keys, I got a rash from eating too many strawberries, and a male employee who told his boss that he had started the menopause.

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March 11, 2014

A field guide to workplace terminology (part 2)

by Simon Heath • Comment, Facilities management

A year ago we published the first part of Simon Heath’s acid lexicon of the terms people use to obscure the reality of what it is they actually mean. Part One can still be read here. While much has changed over the past year, we are fortunate that Simon’s corrosive, witty and informed take on corporate bullshit, and especially that applied to the parochial field of workplace design and management remains constant. He’s part of a long tradition of those who apply satire to skewer logorrhea, doublethink and obfuscation, the best example of which remains Ambrose Bierce’s Devil’s Dictionary which is quite remarkably caustic and spares no one. First published in 1881 it maintains much of it power and topicality, for example in its definition of Conservative as: “a statesman who is enamored of existing evils, as distinguished from the Liberal, who wishes to replace them with others.”

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January 7, 2014

Fifth of undervalued and disengaged staff plan to move jobs this year

by Sara Bean • News, Workplace

One of the most over used phrases of last year has got to be ’employee engagement’, with a mountain of research, blogs and features devoted to ways employers could and should enhance their relationship with employees. But those managers who question the validity of the arguments for addressing employee engagement should consider this; admittedly yet another survey, but one published by the respected Institute of Leadership & Management. According to its study of more than 1,000 workers, almost one in five (19%) of UK workers plan to leave their jobs this year. The reason? Almost one fifth (16%) of the people aiming to leave their job said they were moving on because they do not feel valued by their current organisation. (more…)

December 4, 2013

Benefits of social media for employers are not being realised says CIPD

by Sara Bean • News, Technology, Workplace

Research launched today at the CIPD’s Social Media in HR conference reveals social media is still a long way off from infiltrating the workplace to the extent it is used in our social lives. Three in four (76%) use social media in their personal lives, but just one in four (26%) use it for work purposes. Given the news this week that the attorney general is to publish guidance on Twitter to help prevent social media users from committing contempt of court, employers could be forgiven in being wary of the risks of social media. This is a mistake, as according to the research, ‘Social technology, social business?’ almost half (47%) of employees who use social media for work on a daily basis already see real benefits for their organisations. (more…)

November 11, 2013

When sorry seems to be the hardest word, it creates a workplace trust gap

by Sara Bean • News, Workplace

Harvard Business School recently identified that the advantage of the British habit of continuously apologising makes us seem more trustworthy. When it comes to subordinates, we’re less magnanimous. Just 5 per cent of UK employees receive an apology from their boss whenever they make a mistake, affecting levels of trust in leaders and employee engagement. The Global Leadership Pulse survey by The Forum Corporation warns managers that not taking responsibility for workplace gaffes is having a direct correlation to how much employees trust company leadership. This is because 49 per cent of managers and 24 per cent of employees believe that acknowledging personal mistakes is one of the key things leaders can do to inspire trust; and being able to trust your boss is very important for 93 per cent of the employees surveyed. (more…)

October 24, 2013

Yahoo and HP “seeing success” by taking a stand against flexible working

by Sara Bean • Facilities management, Flexible working, News, Property

Yahoo has had some successes since curtailing its work from home policies, global corporate real estate leaders were told at this week’s CoreNet Global Summit in Las Vegas. Continuing the industry conversation around balancing an organisation’s need to foster work and collaboration in person (aka: presenteeism) against the needs of employees to work off site, the discussion centred on how employees can “be present” in an increasingly virtual world, and where should leaders in corporate real estate place their focus? Julie Ford-Tempesta, Senior Director, Real Estate & Workplace at Yahoo said despite predictions of “epic policy failure” following the announcement that all employees must work in the office; employee engagement is up, product launches have increased significantly, and teams are thriving. (more…)

October 14, 2013

More employers than ever introduce some kind of flexible working pattern

by Sara Bean • Flexible working, News, Workplace

Disenchantment with flexible working appears to be ongoing in the tech sector, with a recent report revealing that computing giant HP is following Yahoo’s lead by quietly discouraging staff from working from home. However, more employers than ever are attaching growing importance to making at least some changes to working patterns as a means of managing rising long-term absence levels. In the annual CIPD / Simplyhealth Absence Management, the number of employers introducing small changes, such as later start times, has increased by 20 per cent in the last year alone. Over 70 per cent of organisations report a positive impact on employee motivation and employee engagement, while a further 46 per cent are using flexible working options to support employees with mental health problems. (more…)

August 28, 2013

Dull corporate offices with no “buzz” inhibit productivity, complain staff

by Sara Bean • Facilities management, News, Workplace, Workplace design

Creating a dynamic and creative workplace is dependent on a number of factors; the office layout and design, the style of management and the wider company culture. Get these elements right and, says workplace consultants Morgan Lovell you hit the “Buzz Barometer” – a combination of a good atmosphere, energy and teamwork which encourages productivity and high levels of employee engagement. However, according to their recent research, three quarters (78 per cent) of employees say they would be significantly more productive if their workplace had more buzz. And worryingly for larger organisations, corporates are failing to match small company buzz, with four-fifths (81 per cent) saying SMEs offer a better working atmosphere than large companies.

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