Search Results for: employee experience

Most firms have little to no idea how people get their work done

Most firms have little to no idea how people get their work done

The report suggests that nearly half of organisations (45 percent) do not conduct "employee journey mapping," leaving them uninformed about how digital friction -the difficulties people have working with technology - affects people's ability to perform tasks at workMany companies remain unaware of how their employees’ digital workplace experiences impact productivity, according to a new report by Scalable Software [registration]. The report suggests that nearly half of organisations (45 percent) do not conduct “employee journey mapping,” leaving them uninformed about how digital friction -the difficulties people have working with technology – affects people’s ability to perform tasks at work. The report claims that this limits their understanding of the challenges people face when working with tech. More →

Traditional models of facilities management are no longer fit for purpose, report claims

Traditional models of facilities management are no longer fit for purpose, report claims

facilities managmentWorkplaces need to be maintained and managed in a more agile and responsive way if they are to serve the needs of hybrid working and the so-called return to the office, according to new research from Colliers. Colliers Global Occupier Services’ new report Adaptive Facilities Management – a new vision in agility reveals traditional facilities management (FM) models, where services are delivered at fixed frequencies and costs, are no longer fit for purpose, due to occupancy levels at many workplaces remaining in flux. More →

Firms are optimistic about AI, but most have little idea what to do with it

Firms are optimistic about AI, but most have little idea what to do with it

Despite high levels of optimism about their adoption of AI, two thirds of firms say they are not ready to implement AI in projects yetDespite high levels of optimism about their adoption of artificial intelligence, two thirds of firms say they are not ready to implement AI in projects yet, according to a new poll. The Riverbed Global AI & Digital Experience Survey suggests that while 94 percent of those surveyed say AI is a top C-Suite priority and 91 percent agree it provides a competitive advantage, only 37 percent are fully prepared to implement projects now,  However, 86 percent of leaders say they expect their organisation to be fully prepared to implement a strategy and projects by 2027.  More →

How AI will transform the way we design and manage the places we work

How AI will transform the way we design and manage the places we work

The future of work is here. It's AI-powered, human-centered, and brimming with possibility. Are you ready to shape it?The integration of Artificial Intelligence into the workplace is not just a technological shift; it’s a fundamental reimagining of how we work, interact, and manage our professional environments. As AI capabilities rapidly evolve, they promise to transform every aspect of workplace design and management, from physical layouts to organizational structures and employee experiences. More →

Workspace Design Show triumphs again: get ready for two spectacular shows in London and Amsterdam

Workspace Design Show triumphs again: get ready for two spectacular shows in London and Amsterdam

Workspace Design Show continues to innovate, expanding its diverse portfolio of exhibitors for the London and Amsterdam 2025 showsWorkspace Design Show continues to innovate, expanding its diverse portfolio of exhibitors for the London and Amsterdam 2025 shows, and will feature Umbrella Furniture (pictured) as the lead partner for the talks areas at the 2025 London edition, designed by Gensler and Ryder Architecture. Launched in 2021, Workspace Design Show is a firmly established highlight of the global workplace event calendar. Bringing together world-class design and manufacturing industry excellence, the 2025 editions, which take place in London (26 – 27 Feb) and Amsterdam (5 – 6 Nov), feature a stunning line-up of brands, including König + Neurath, Ahrend, Interface, Tarkett, Kettal, Bisley, and Interstuhl. More →

Bleep off. Workplace devices interrupt people every fifteen minutes

Bleep off. Workplace devices interrupt people every fifteen minutes

The majority of employees and managers surveyed agree that companies are not effectively addressing the issue of digital noise - the way apps and devices interrupt people constantly.A new poll from Unily, claims to highlight the negative impact digital notifications have on wellbeing and productivity. The majority of employees and managers surveyed agree that companies are not effectively addressing the issue of digital noise – the way apps and devices interrupt people constantly. According to the Digital Noise Impact Report [registration], nearly half of all employees are distracted at least once every 30 minutes, and almost a third report being distracted at least once every 15 minutes by a workplace notification. That means employees working 8-hour days could be experiencing over 160 distractions from their workplace digital tools each week. More →

People must take the lead on hybrid working to drive highest returns

People must take the lead on hybrid working to drive highest returns

A new report from workplace technology provider Eptura suggests that employee-led hybrid working models and connected technology drive the highest returns for businessesA new report from workplace technology provider Eptura suggests that employee-led hybrid working models and connected technology drive the highest returns for businesses. According to its first half 2024 Workplace Index report [registration], companies with hybrid working models in which employees can choose when to come to the office are seeing the most benefit. This is because employees who work effectively in the office can generate an average revenue increase of 3-8 percent. The study also claims that globally, employees are now spending an average of 3 days a week in the office, with the biggest increase being seen in the Asia-Pacific region. The most common days for office attendance remain Tuesday through Thursday. More →

Rigid return to office mandates and fixed places of work are backfiring

Rigid return to office mandates and fixed places of work are backfiring

A new study by Great Place To Work claims that forcing employees back to the office with so-called return-to-office mandates can have negative consequencesA new study by Great Place To Work claims that obliging employees back to the office with so-called return-to-office mandates and restricting their choice of work location can have negative consequences for the business. The report based on a survey of 4,400 US workers, claims to reveal a strong correlation between work location flexibility and positive employee experiences. Compared to those without a choice, employees with control over their work environment are three times more likely to want to stay with their company, and significantly less likely to become disengaged – a trend that has been referred to as “quiet quitting.” They’re also more likely to put in extra effort, foster good relationships with their managers, and feel their workplace fosters a healthy psychological and emotional environment. More →

As hybrid offices continue to evolve, report explores global occupancy planning

As hybrid offices continue to evolve, report explores global occupancy planning

how hybrid offices are actively shifting to accommodate a greater variety of work activities and how companies can look at occupancy planning and workplace design more holistically to reflect these changesFour years after the start of the pandemic, a new survey from JLL claims that hybrid working is now the most common workstyle globally, with 87 percent of organisations operating with a hybrid program today. JLL’s new 2024 Global Occupancy Planning Benchmarking Report claims to outline how hybrid offices are actively shifting to accommodate a greater variety of work activities and how companies can look at occupancy planning and workplace design more holistically to reflect these changes. By investing in new technologies, leveraging utilisation data and prioritizing individual and private seating, companies can ensure they are effectively reflecting the workplace’s changing needs. More →

Most firms lack the right tech for hybrid working

Most firms lack the right tech for hybrid working

A new poll from Ricoh Europe claims that the majority of organisations lack the technology to support flexible working, with only 30 percent of European employees saying they have all the technology to collaborate seamlessly when working with other colleagues. More →

Hybrid working era means a boom time for workplace apps

Hybrid working era means a boom time for workplace apps

A new generation of workplace apps, coupled with a choice of settings, help people tailor their days and their experiencesDisseminating information about a building to the people who occupy it has come a long way from a basic, intranet desktop interface with warnings about wet floors or notices about charity fundraising. These days apps promise a much more sophisticated workplace experience, which can be accessed in the palm of your hand. Gartner has a useful definition of workplace apps’ capabilities, stating, “They are used to explore and reserve workspaces, navigate the workplace, find colleagues, plan the best days to attend the workplace, access services and ensure that employees could feel safe in a future post pandemic workplace.” More →

AI is not coming for your job. But it will make it better

AI is not coming for your job. But it will make it better

Barry Murphy, Vice President GTM - Cloud, Applications & Infrastructure, Unisys, explains how business leaders can reassure workforces that AI will enhance their jobs, not replace them. “Artificial intelligence will outsmart humans, resolve all IT and business problems, and humans will not be needed in the workforce!” These are some of the most common misconceptions that too many companies and workforces currently have around AI and automation. To date, workforces have been inclined to broach AI with apprehension due to concerns that it will negatively affect or eliminate their jobs. Conversations have skewed towards the technology as a disruptive force, here to steal jobs and ultimately leave people redundant. A study found that 60 percent of workers are concerned about job loss in regards to working with Gen AI. Additionally, a further third worried that,  despite AI being unable to completely  replace them, it could make them less useful in the workplace. More →