Search Results for: employee experience

Most managers underestimate the role their emotions play in decision making

Most managers underestimate the role their emotions play in decision making

by • Business, News

Managers are less rational and more influenced in their decision making by emotions than they think.Managers are less rational and more influenced in their decision making by emotions than they think, according to a new poll. The study, The empathy problem: Balancing emotion in decision-making, part of the Building Better Managers series [registration], surveyed 279 people leaders across eight countries and 51 industries, with qualitative interviews assessing how emotions and biases impact workplace choices. While four in five managers reported making decisions without emotional influence, almost all shared personal stories during interviews that indicated the opposite. This gap reflects the unconscious nature of decision making, according to the report. It suggests that, while humans see themselves as rational thinkers, many of our choices are instinctively fast, intuitive and emotionally driven. (more…)

Mandates fail to bring people back to the office, but design and flexibility might

Mandates fail to bring people back to the office, but design and flexibility might

by • Flexible working, News, Workplace design

Rigid return-to-office mandates are doing little to increase attendance, according to new research from international design practice Hassell. The firm’s latest Workplace Futures Survey, titled The Mandate Mirage, suggests that the real motivator for people to work in person is choice, particularly when supported by offices designed to offer more than just a desk. The sixth edition of the survey, which polled 3,000 office workers across the UK, US, Australia, Singapore, Hong Kong and South Korea, finds that strict policies are more likely to generate dissatisfaction than compliance. In the UK, poorly executed mandates cut compliance by up to 41 percent, while organisations that offered bonuses or travel subsidies saw attendance increase by a third. Recently renovated offices also boosted in-person working by 15 percent. (more…)

Young people aren’t lazy or disloyal. They just expect different leadership

Young people aren’t lazy or disloyal. They just expect different leadership

by • Comment, Workplace

As they join the workforce in greater numbers, this new cohort is helping to redefine what work and leadership meanFor decades, the idea of a “good job” was measured with a simple formula: a stable contract and competitive salary. That rule does not seem to hold in the same way for Generation Z, broadly understood as those born between 1995 and 2010. As they join the workforce in greater numbers, this new cohort is helping to redefine what work and leadership mean. Salary still matters, of course, particularly when it comes to gaining independence in a time of high living costs, but many young people no longer see pay as the decisive factor in choosing or staying in a job. Instead, they are attentive to whether companies are genuine in their values, whether their work carries purpose, and whether employers are aware of their social impact. (more…)

Lead boldly, pivot strategically: redefine change leadership, before it redefines you

Lead boldly, pivot strategically: redefine change leadership, before it redefines you

by • Business, Comment, JB

The question isn't whether change will continue to accelerate—it's whether we'll rise to meet it with the leadership our times demand. Change management is no longer just a discipline, it’s a mindset. In today’s hyperconnected, rapidly evolving business landscape, the ability to lead through constant transformation has become the defining characteristic of exceptional leadership, and one that is weighing heavily on all leaders. When leaders claim that “people don’t like change,” they’re missing a fundamental truth about human nature. We navigate change every single day, adapting our morning routines when a loved one falls ill, finding alternative routes when our train is cancelled, or pivoting our plans when circumstances shift. Change itself isn’t the problem. The issue is that people don’t like being changed or having transformation imposed upon them without agency, understanding, or involvement. (more…)

Just one more CoreNet? Give it to me.

Just one more CoreNet? Give it to me.

by • Comment, Property

Esme Banks Marr reports from CoreNet in AmsterdamLast week, CoreNet Global’s EMEA Summit returned to Amsterdam, and with it, the familiar rhythm of connection, conversation, and the occasional déjà vu. I’ve attended a handful of these, and every year I tell myself I pretty much know what I’m in for… and yet, I keep coming back. Why? Well, let me unpack. First, let’s talk about the setting. Amsterdam is one of those cities that feels like it’s permanently on the front foot. It’s forward-thinking, relentlessly innovative, and always busy shaping the future. From cycling-first urban design to a thriving HQ and campus workplace scene, it’s a natural stage for a conversation about “Innovate to Thrive”, this year’s conference theme. I’ve always had the sense that the city itself lives that mantra. (more…)

People want performance over quirky features in their offices

People want performance over quirky features in their offices

by • News, Workplace

A new report claims that employees are less interested in quirky office features and more concerned about how well their workplaces support performance.A new report claims that employees are less interested in quirky office features and more concerned about how well their workplaces support performance. Mitie’s latest Productivity Reset Report [registration requires you to receive marketing – you can’t opt out] highlights that while games areas and other recreational facilities may generate headlines, only 14 percent of employees believe such features contribute meaningfully to workplace satisfaction or productivity. In contrast, almost nine in ten (88 percent) said that a safe, well-maintained office is a critical factor in their day-to-day working experience. (more…)

In spite of some headlines, hybrid working is not in decline in the US

In spite of some headlines, hybrid working is not in decline in the US

by • Flexible working, News

Gallup’s latest research on working patterns among remote-capable employees in the United States suggests that hybrid working is proving far more resilient than some headlines about a wholesale return to the office would implyGallup’s latest research on working patterns among remote-capable employees in the United States suggests that hybrid working is proving far more resilient than some headlines about a wholesale return to the office would imply. The data shows that hybrid work remains the dominant arrangement and has not significantly declined, even as political and organisational pressure grows to increase in-person attendance. The survey finds that just over half of employees who can work remotely are now in hybrid arrangements. This represents a slight decline from the previous two quarters, falling from 55 percent to 51 percent. (more…)

Trump appoints Airbnb co-founder as first official government head of design

Trump appoints Airbnb co-founder as first official government head of design

by • News, Workplace design

US President Donald Trump has appointed Airbnb co-founder Joe Gebbia as the United States’ first Chief Design Officer, a role created as part of the launch of the National Design StudioUS President Donald Trump has appointed Airbnb co-founder Joe Gebbia as the United States’ first Chief Design Officer, a role created as part of the launch of the National Design Studio within the Executive Office of the President. The new position was confirmed through an executive order signed on 21 August. The initiative, called America by Design, has been established to address the way federal services are designed and delivered. The government says the focus will be on improving the usability and consistency of the government’s digital presence, from websites and forms to broader systems that affect how citizens access services. The National Design Studio says it will work with agencies across government to ‘streamline interfaces and reduce duplication, with the goal of creating a simpler, more coherent experience for the public. (more…)

Younger people want more office time as remote work leaves many feeling isolated

Younger people want more office time as remote work leaves many feeling isolated

by • Flexible working, News, Wellbeing

A new poll suggests that younger people are increasingly seeking a return to office working, as large numbers report that remote work has left them feeling lonely and disconnected. The survey from Bupa, based on responses from employees aged between 16 and 24, found that around 40 percent say they feel lonely when working from home. Many of those in this group began their careers during the pandemic, with limited experience of office-based work and the informal social interactions that accompany it. (more…)

Poorly designed and managed workplaces costing the UK over £70 billion a year, report claims

Poorly designed and managed workplaces costing the UK over £70 billion a year, report claims

by • Facilities management, News, Workplace design

A new report suggests that the quality of workplace environments could have a significant impact on the UK’s economic performance.A new report suggests that the quality of workplace environments could have a significant impact on the UK’s economic performance. According to a new report published by facilities management company MITIE, ineffective workspaces may be costing the economy up to £71.4 billion in GDP each year. The study claims to highlight how various physical and environmental workplace factors can affect employee productivity. (more…)

New study suggests AI could be the key to workplace wellbeing

New study suggests AI could be the key to workplace wellbeing

by • AI, News, Wellbeing

A new report from audio brand Jabra, in collaboration with The Happiness Research Institute, claims that daily users of artificial intelligence tools are more likely to report higher levels of workplace wellbeing.A new report from audio brand Jabra, in collaboration with The Happiness Research Institute, claims that daily users of artificial intelligence tools are more likely to report higher levels of job satisfaction and optimism about their working lives. The study, Work and Wellbeing in the Age of AI [registration] is based on a survey of over 3,700 knowledge workers across 11 countries, including 360 in the UK. According to the report, UK respondents who use AI tools daily, referred to as “AI Advocates”, were 31.5 percent more satisfied in their jobs than those who do not use AI regularly. The researchers describe this figure for overall workplace wellbeing as being more than twice the global average difference between regular and infrequent AI users. (more…)

Microsoft research lays bare the rise of the ‘infinite workday’

Microsoft research lays bare the rise of the ‘infinite workday’

by • News, Wellbeing, Workplace

Microsoft’s latest Work Trend Index Special Report, Breaking down the infinite workday, warns that the traditional boundaries of the working day have dissolved under a flood of emails, messages and meetings.Microsoft’s latest Work Trend Index Special Report, Breaking down the infinite workday, warns that the traditional boundaries of the working day have dissolved under a flood of emails, messages and meetings. Drawing on anonymised telemetry from Microsoft 365, the study argues that the contemporary knowledge worker now faces a “seemingly infinite workday” that begins before dawn and stretches deep into the evening. The day often starts before breakfast: 40 percent of users who are already online at 6 a.m. are triaging overflowing inboxes, and the average employee receives 117 emails a day—most scanned in under a minute. Mass emails sent to more than twenty recipients have risen by seven percent over the past year, while one-to-one threads are in decline. (more…)

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