Search Results for: employee experience

Workplace professionals should look to the consumer sector for boosting engagement

Workplace professionals should look to the consumer sector for boosting engagement 0

Bright Office Lobby

More and more businesses are recognising the power of the workplace experience to drive employee performance and engagement. Global brand Airbnb, for example, has now renamed its head of human resources as “chief employee experience officer.” This is good news for workplace design and management professionals. We are well placed to capitalise on this shift in business opinion, but if we want to make a tangible impact, we need to bring practical solutions to the table. First and foremost, these need to be backed up by research. There have been few studies specifically into what makes a healthy and productive work environment. However, there are a number of research projects that examine how a human being’s surroundings impact their mood and behaviour, and in particular how consumer environments shape customers’ perception of and engagement with a brand. As workplace professionals, we can learn a great deal from this consumer research and this is why workplace design and management teams should look towards consumer-facing industries for inspiration.

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How tech giant EMC standardised the design and management of its office portfolio

How tech giant EMC standardised the design and management of its office portfolio 0

workplace-insight-imagesThis summer’s headlines have been full of discord, a cacophony of angry voices either directed at continental Europe, or at the Brexiters who voted for Britain to leave the European Union. But EMC, a global leader in information technology-as-a-service which has recently been acquired by Dell, is a leading light of European integration through its One Team approach to workplace management and design across Europe, the Middle East and Africa (EMEA). Over the past three years, the EMC Global Real Estate and Facilities Team (GREF), which supports more than 12,000 people in around 130 office locations across 50 countries in EMEA, has transformed from a group operating independently, to a fully-aligned team which provides a uniform and standardised approach to workplace delivery and management to enable greater business success.

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Disconnect between employers and staff on attitudes to mental health

Disconnect between employers and staff on attitudes to mental health 1

Mental health

There is a massive difference between employers’ perception of the way in which they address mental health in the workplace and those of their staff, according to a new report being published today. While the majority (97 percent) of senior managers believe that they are accessible if employees want to talk about mental health problems, almost half (49 percent) of employees would not talk to their manager about an issue. The findings from the Mental Health at Work report, by the charity Business in the Community are that more than three quarters (77 percent) of employees have experienced symptoms of poor mental health in their lives, and for 62 percent of employees work has been a contributing factor to their symptoms. Despite this, over half of employees (56 percent) who disclosed symptoms of said that their employer took no mitigating actions and only 22 percent of managers have had relevant mental health training at work.

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Sensory response to workplace environment influences performance

Sensory response to workplace environment influences performance 0

Sensory experiences in the officeImproving employees’ physical and emotional response to their working environment – from the look and feel of a workplace to non-visual sensory inputs such as smell, noise and temperature – can significantly improve productivity and cognitive performance, a new report suggests. According to Decoding the workplace experience: how the working environment shapes views, behaviours and performanceexperience is not just about how well the workplace satisfies functional needs, it is about the overall impression it leaves on the user and the way an employee experiences an environment is emotional and occurs potentially at a subconscious level. Sensory influences such as the smell, noise and temperature of the working environment are among the main factors that influence employees’ experiences of the workplace and impact thier performance. Expectations of the workplace also change depending on personality, background and numerous other factors; which is why understanding your workforce is the key to creating an effective workplace experience.

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Office best place for productivity, subject to wellness, tech and design

Office best place for productivity, subject to wellness, tech and design 0

Open plan officeAn increasing number of employees may be opting for telecommuting and on-demand workspaces, but 66 percent of American employees consider the office as the most productive place to get work done. Thirty-six percent say it’s the most inspiring place to work as well, more than any other location. But as workers spend more time in the office, the onus falls on employers to keep their employees healthy, productive and inspired. According to The Staples Business Advantage Workplace Index, 70 percent of US office workers and managers report working more than 40 hours a week, many of whom say they’re working longer hours simply to catch up on work they couldn’t tackle during an eight hour day. And that workload is taking a toll, with 64 percent of respondents saying their workplace has contributed to stress, nearly half feeling so overworked they’re motivated to look for another job and 13 percent having taken a workplace stress-related leave of absence.

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Graduates want meaningful work and a fully digitised workplace

Graduates want meaningful work and a fully digitised workplace 0

Millennials prefer digitised workplaceMillennials entering the workforce want employment that offers meaningful work, ongoing learning opportunities and a fun workplace culture. This is according to a new study by Accenture on the workforce of the future which reveals that new graduates are increasingly digital, embracing new technologies, both to find work and on the job. The fourth annual Accenture Strategy 2016 U.S. College Graduate Employment Study found that the majority (70 percent) would rather work at a company that provides an employee experience built on a positive social atmosphere and receive a lower salary – up 10 percent on last year’s graduating class. Almost all (92 percent) of 2016 graduates said it is important to be employed at a company that demonstrates social responsibility. They are also three times as likely to prefer to work for a small or medium-sized company (44 percent), versus a large company (14 percent), indicating their preference for a smaller team environment.

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Millennial ‘job hopping’ is the new normal according to US research

Millennial ‘job hopping’ is the new normal according to US research

Millennial 'job hopping'Following a recent survey claiming that Millennials comprise more than one-in-three US workers, comes new evidence on the impact this could have on recruitment and retention. Over 1,000 US full-time Millennials who were questioned on their careers by RecruitiFi confirmed that ‘job hopping’ had become the norm. During the course of their careers, 53 percent have held three or more jobs. And while many have plans to stay in their current jobs for 3-5 years (33 percent), many respondents plan to leave after 1-2 years (20 percent). 34 percent acknowledged falling levels of employee morale in the office and 22 percent explained that their clients/customers have taken notice. While 83 percent of millennials acknowledge that job hopping on their CV could be negatively perceived by employers, 86 percent say that it would not prevent them from pursuing their professional or personal passions.

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The meaningful aspects of what we do give us the greatest rewards

It is the meaningful aspects of what we do

Charles Handy recently explained to attendees at Worktech 13 London why money is not the main motivating factor for employees; while at the same event, Claudia Hamm-Barstow of Jones Lang LaSalle added that the dream workplace is “a place where the company adds value to the employee experience, people feel valued and welcomed, the organisation feels meaningful, the work is rewarding and importantly there are no stupid rules”. According to The Human Givens Institute neither of these statements should be at all surprising. But The Human Givens theory adds that we also need to be respected, to feel in control, to have self-esteem, privacy and community.  And, most crucially of all, we need to have purpose and meaning in our lives. (more…)

Quality of the place and the pace of work is more important than money

Aol’s new West Coast HQ 395 Page Mill

O+A designed Aol’s new West Coast HQ

In a remarkable session on the future of work at Worktech 13 London this week – Charles Handy declared that organisations need passion, people and profit, in that order. Money isn’t the main motivating factor for individuals either, which is why Handy’s thoughts on the emergence of the portfolio worker should inspire anyone who dreams of quitting their corporate job to do something more interesting instead. Those who don’t have that option would have been cheered to hear the prevailing message at Worktech was that employers are waking up to the fact that the quality of the place and the pace of work (i.e. flexible working) is of equal importance to remuneration in attracting and retaining staff. (more…)

Inter-generational collaboration linked to stronger organisational performance, report claims

Inter-generational collaboration linked to stronger organisational performance, report claims

Organisations that encourage stronger inter-generational collaboration between different groups of employees are more likely to see improvements in innovation, trust and business performanceOrganisations that encourage stronger inter-generational collaboration between different groups of employees are more likely to see improvements in innovation, trust and business performance, according to new research from employee recognition firm O.C. Tanner. The company’s first State of Generations at Work Report, based on responses from more than 5,700 employees across 17 countries, argues that employers should move beyond generational stereotypes and instead focus on creating what it describes as “generational synergy” across their workforces. (more…)

What frictionless work is removing from the working day

What frictionless work is removing from the working day

If you look around most offices at midday on a Tuesday, you will likely see a variation of the same scene: employees sitting at their desks with headphones in and responding to Slack messages while eating lunch. The physical environment of the workplace may still be thoughtfully designed, with ergonomic furniture, curated lighting and acoustic panels; however, the atmosphere often still feels flat. Creating a highly optimised, frictionless workplace means removing physical hurdles and operational delays, but it can also strip away the small moments of variation, spontaneity and connection that give working life its texture. Often, the result of frictionless work is an environment that feels psychologically monotonous and socially thin. (more…)

Smart Building in action: Simac HQ integrates lighting, data and control

Smart Building in action: Simac HQ integrates lighting, data and control

TRILUX has delivered a connected lighting solution for the new Simac headquarters in Veldhoven, supporting the company’s ambition to create a smart, flexible and future-ready workplaceTRILUX has delivered a connected lighting solution for the new Simac headquarters in Veldhoven, supporting the company’s ambition to create a smart, flexible and future-ready workplace. Developed in collaboration with installer Kuijpers, the project transforms the former TechniekHuys into a modern office environment where lighting, data and building systems work together as part of a fully integrated smart ecosystem. Rather than constructing a new building, Simac opted to redevelop the existing TechniekHuys, creating a sustainable workplace that reflects its own technological expertise. The headquarters now acts as a live demonstration environment, incorporating a fully wireless smart building management system. (more…)