August 1, 2018
Treating employees as workplace consumers could help improve productivity
Employers need to recognise the workplace as integral to delivering a business’ commercial strategy, and treat employees as ‘workplace consumers’ – creating ‘frictionless’ experiences and environments that help them perform to their best ability. This is according to a report: ‘Optimising performance: defining, designing, maintaining and evolving workplace experiences’ from Interserve, undertaken in partnership with Advanced Workplace Associates (AWA). The two-year study into the science behind effective working environments argues there is a need to radically re-envisage workplaces to optimise team productivity and maximise the value of physical working environments. It sets out a series of critical steps for knowledge-based businesses to revolutionise the workplace – and thereby aid employee performance. The report argues that traditional silos, from IT and HR to facilities, need to be broken down to integrate the management of the workplace as part of a ‘one-team’ approach; doing so will ensure companies can deliver a streamlined workplace experience which supports employee productivity.
Long corporate lunches were once the cornerstone of the corporate expense account, but new figures show just 13 percent of today’s workforce claim expenses for lunch at a restaurant, compared to 36 percent of those in the 1970s and 37 percent in the 80s. The data, released by Barclaycard, also claims that just 10 percent claim dinner at a restaurant with a client on their expenses. This is less than half the proportion who did so in the 1960s (34 percent), 70s (27 percent) and 80s (28 percent). Employees are also less likely to catch up with clients over drinks, with just seven percent regularly footing the bill for a round – approximately a quarter of the proportion who say they did so in the 1980s (27 percent). The expense management process itself has also become more formal, with a clear shift to self-service – almost two-thirds of today’s employees file their own expense claims compared to just over a third in the 1960s.
The majority (82 percent) of employees have ideas about how their company can help improve the business claims a new survey, but over a third (34 percent) say their ideas are being ignored by their employers. The findings were announced alongside the launch of Sideways 6’s inaugural State of Employee Ideas report, which explores how employees at all levels, at businesses of all sizes, all over the world feel their company treats their ideas also reveals that 39 percent of females felt that their ideas are not being listened to, compared to 30 percent of males. Interestingly, despite the number of ideas they have, many employees remain fearful of voicing them. According to the findings, one fifth (18 percent) of those same ideas are never heard because employees are afraid to put them forward. The results also identified a clear disparity in levels of confidence to put forward ideas between younger and older employees. When surveyed, 64 percent of senior level employees strongly agreed that they have ideas and aren’t afraid to voice them, compared to 42 percent junior level employees.
Nearly half of UK managers (45.1 percent) are ill-prepared for the role, and a quarter (25 percent) of employees say their manager does not have the right skills for effective management, claims new research by Bridge by Instructure. The study, based on interviews of 1,000 managers and employees across the UK on their attitudes towards both management and learning and development, revealed that more than half of those who responded (53.4 percent) think managers need more training to perform as a manager and, almost half (45 percent) think managers need to be given time to operate as a manager rather than having those responsibilities ‘bolted on’ to their existing role. 
Almost 60 percent of UK employees are unable to identify key symptoms of the most common mental health conditions resulting in treatment delays for millions of workers. A new study from Bupa examined employees’ understanding of key psychological and behavioural symptoms of six of the most prevalent conditions in the UK, as well as identifying widely-held misconceptions. The research reveals that inaccurate assumptions have caused almost seven million people to delay seeking support for a mental health problem. Early diagnosis and treatment of conditions can improve recovery rates which is why medical experts at Bupa want to raise awareness of the accurate symptoms. 
