March 25, 2026

AI adoption slows in workplaces despite hype and massive investment

Corporate adoption of artificial intelligence (AI) appears to be slowing, raising questions about the pace at which the technology will deliver economic returns, according to a new analysis of data in The Economist. Figures quoted from the US Census Bureau suggest that the proportion of employees using AI at work has edged down to around 11 percent in recent weeks. The decline is most notable among larger organisations with more than 250 staff, where uptake had previously been stronger. The findings indicate that, three years into the current wave of generative AI development, business demand may be less robust than anticipated. (more…)

March 24, 2026

Greater use of AI linked to more collaborative work patterns, survey claims

by Neil Franklin • AI, News, Workplace design

Employees who make frequent use of artificial intelligence (AI) tools are spending less time working alone and more time collaborating and learning with colleagues, according to a new global workplace survey from the Gensler Research Institute. The Global Workplace Survey 2026, based on responses from more than 16,000 office workers across 16 countries, suggests that as routine tasks become automated, work is shifting towards more human-centred activities, including mentoring, problem solving and teamwork. (more…)

March 23, 2026

Parliamentary group warns misuse of NDAs undermines workplace trust

by Neil Franklin • News, Wellbeing, Workplace

A cross-party group of parliamentarians, business leaders and experts has warned that non-disclosure agreements are “good for no-one” when used to conceal harmful behaviour in the workplace rather than address it. The warning followed a roundtable held in Parliament on 18 March, hosted by the Policy Liaison Group on Workplace Wellbeing. Participants agreed that while NDAs can serve a legitimate purpose, their use to mask harassment or discrimination risks undermining accountability and eroding trust within organisations. (more…)

March 19, 2026

Most firms are already using AI, but not many are seeing a return

by Neil Franklin • AI, News

While over three quarters of UK businesses are now using artificial intelligence tools, the vast majority are yet to see any return on their investments, according to a new poll from Studio Graphene. The digital product studio commissioned Censuswide to survey 500 managers, directors and C-suite executives within UK businesses. It found that 78 percent of the businesses polled are using AI in some capacity – rising to 85 percent for mid-sized organisations (100-249 employees), the highest of any group. (more…)

March 13, 2026

Data on lifts usage suggests rising office attendance in London (but not elsewhere)

by Neil Franklin • Flexible working, News

Office workers in London are returning to workplaces in increasing numbers, according to data suggesting that remote working may be receding more quickly in the capital than in many other European cities. Analysis by lift manufacturer KONE examined more than a billion elevator journeys across ten cities in seven countries and found a notable rise in lift usage in London office buildings during 2025. Activity increased by around 11 percent in January compared with the same month a year earlier, with the upward trend continuing through the year. Lift usage in large commercial buildings is often seen as a proxy for workplace occupancy and broader office attendance patterns. (more…)

March 12, 2026

AI users report stronger workplace connections, according to Gensler survey

by Neil Franklin • AI, News, Technology, Workplace

New research from Gensler suggests that employees who make the greatest use of artificial intelligence tools are also among the most connected to their colleagues, challenging assumptions that increased use of technology leads to more isolated ways of working. The firm’s 2026 Global Workplace Survey gathered responses from more than 16,400 office workers across 16 countries. Around 30 percent of respondents were identified as “AI power users”, defined as people who regularly use AI tools in both their work and personal lives. (more…)

March 11, 2026

Reimagining inclusive washrooms for the modern workplace

by Freddie Steele • Company news, Wellbeing

As businesses continue to encourage employees back to the office, Fitzroy of London is urging organisations to rethink one of the most overlooked yet impactful areas of workplace design: the commercial washroom. Long treated as purely functional and often clinical in appearance, washrooms present a powerful opportunity to create inclusive, uplifting spaces that support everyone who uses them. In many commercial environments, inclsuive washrooms have historically prioritised compliance over experience, resulting in spaces that feel cold, uninspiring and disconnected from the rest of the interior design. Fitzroy of London believes this approach no longer reflects the values of modern workplaces, where inclusivity, wellbeing and design quality are key to attracting and retaining talent. (more…)

March 9, 2026

Rebuilding belonging: how offices can overcome loneliness

by Louise Ioannou • Comment, Flexible working, Wellbeing

In the coming weeks it will be six years since the UK entered lockdown and working life changed overnight. While much has stabilised, the impact of the pandemic still shapes how people experience work, particularly when it comes to connection and belonging. Loneliness is widely recognised as a growing societal issue and government data shows that around a quarter of adults in Great Britain report feeling lonely at least some of the time, rising significantly among younger age groups. Hybrid working has not created this challenge but it has highlighted that for many people the workplace was a consistent source of social interaction. (more…)

March 9, 2026

Six weeks paternity allowance for self-employed and other dads could boost economy by £3 billion

by Neil Franklin • Flexible working, News

Introducing a new six-week paternity allowance to support self employed and ‘worker’ fathers would generate a series of benefits worth nearly £3 billion per year to the UK, research has found. The proposal, published in a new Institute for Policy Research (IPR) policy brief, argues that providing paid leave for self-employed and worker fathers – including contractors or those in gig-economy roles – at the Statutory Paternity Pay rate (£187.18 per week) would deliver significant economic and wellbeing benefits for families and for UK society as a whole. (more…)

February 23, 2026

AI will either save work or destroy it. Apparently.

by Jo Sutherland • AI, Comment

As someone who works at the intersection of communications and responsible AI, I spend a lot of time thinking about how emerging technologies are explained, sold, feared, embraced and misunderstood. Nowhere is that more palpable than in conversations about AI and the future of work, where certainty is sometimes projected before it’s earned. Over the past few months alone, taking part in debates at both the Westminster Employment Forum and the University of Cambridge, I’ve been struck by just how wide the spectrum of opinion still is. Depending on who has the floor, AI is framed either as a magical productivity fix or an existential threat to jobs. The reality probably lies somewhere in the middle. (more…)

February 6, 2026

Hybrid working is stabilising around the world, office occupancy report claims

by Mark Eltringham • Flexible working, News, Workplace design

A new study of office utilisation trends around the world suggests hybrid working patterns have largely settled, with average occupancy remaining well below pre-pandemic norms and peak attendance continuing to cluster midweek. The Hybrid Occupancy Index 2025–2026 [registration] published by workplace analytics firm HubStar, draws on data from more than 300 million square feet of office space across 173 buildings in 13 countries, covering more than 27,000 workspaces between January 2023 and December 2025. (more…)

February 3, 2026

Senior leaders identified as highest AI risk in UK organisations, study claims

by Neil Franklin • AI, News

Senior leaders are emerging as the highest-risk users of artificial intelligence in UK organisations, according to new research which suggests AI-related business failures are being driven more by leadership behaviour than by technology or junior staff. (more…)