Search Results for: future of work

Inclusivity, sustainability and user-centric design dominate BCO South West Regional Awards

Inclusivity, sustainability and user-centric design dominate BCO South West Regional Awards

What are claimed to be the South West of England’s and South Wales’s most outstanding workplaces have been announced, with British Council for Offices Awards going to six office buildings across the region. Held at The Coal Exchange Hotel, the BCO’s annual South of England and South Wales Awards Dinner celebrated the high-calibre of the region’s offices in terms of design, fit-out operation and sustainability. More →

Mastering GenAI: how to bridge skills gaps and boost employee confidence

Mastering GenAI: how to bridge skills gaps and boost employee confidence

The introduction of GenAI in the workplace means this skills gap is set to expandSix in ten employees will require training before 2027 according to the World Economic Forum, which estimates that the talent shortage will exceed 85 million people by 2030. The introduction of GenAI in the workplace means this skills gap is set to expand. In Udemy’s recent Global Learning & Skills Trends Report, we found that there are three key learning and skills trends for 2024. Firstly, we are seeing that companies are increasingly looking to hire based on skills rather than formal qualifications like degrees, as these hires more closely align with long-term strategic goals and are better equipped to upskill existing teams. More →

The Great Resignation has given way to The Big Stay, says the CIPD

The Great Resignation has given way to The Big Stay, says the CIPD

The luxury belief that was  the so-called Great Resignation, appears to be over, even if you assume it ever existed.The luxury belief that was  the so-called Great Resignation, appears to be over, even if you assume it ever existed. Workers are increasingly staying put in their current jobs and more employers are holding steady on staffing levels as the labour market slows, according to the CIPD’s latest Labour Market Outlook report. The survey shows more than half (55 percent) of employers are looking to maintain their current staff level – the highest level since winter 2016/17. The CIPD’s new report, based on a quarterly survey of 2,009 employers, also cites data from the ONS vacancy survey and analysis on turnover from the Labour Force Survey, with all indicators pointing to lower staff attrition in 2024 and trends returning to pre-pandemic levels. More →

Seven industry associations join forces to develop  real estate carbon pricing strategy

Seven industry associations join forces to develop real estate carbon pricing strategy

Seven real estate industry associations have announced a new taskforce to develop a comprehensive carbon pricing strategy for the sectorSeven real estate industry associations have announced a new taskforce to develop a comprehensive carbon pricing strategy for the sector that takes a value chain perspective and enables pricing to be incorporated into investment decision making and accelerate its adoption. More →

How to personalize customer service correspondence via email

How to personalize customer service correspondence via email

Alt text: A woman sitting at a cafe, listening to one of the people inside talk about customer service correspondence via email.

Personalised customer service is no longer just a bonus; it’s a necessity in today’s market. With the digital space being the new frontier for customer interactions, emails have become a significant part of maintaining strong customer relations. Crafting email correspondence that feels personal and attentive can distinguish your brand and foster lasting customer loyalty. Keep reading to find out how personalization can transform your approach to customer service via email. More →

Scale AI announces plans for new European headquarters in London

Scale AI announces plans for new European headquarters in London

 

Scale AI has selected London as the location for its first European headquarters, reinforcing the company’s mission to accelerate the development of AI globallyScale AI has selected London as the location for its first European headquarters, reinforcing the company’s mission to accelerate the development of AI globally. Scale’s United Kingdom (UK) office will serve as the centre of its operations in Europe. The firm is an artificial intelligence company headquartered in San Francisco in the US State of California. The company provides labelled data used to train AI applications. The firm was founded in 2016 by Alexandr Wang and Lucy Guo who had previously worked at Quora. More →

ORGATEC organisers turn their gaze to Middle East markets

ORGATEC organisers turn their gaze to Middle East markets

Koelnmesse, the organisers of ORGATEC, and dmg events have signed a Memorandum of Understanding (MoU) to collaborate on developing trade exhibitions across the Middle East. The firms say this strategic partnership will ‘combine and leverage their respective brands, creating a dynamic synergy that promises innovative and impactful events’. Both see the Middle East as a growing and increasingly important opportunity. More →

BCO London Awards winners focus on sustainability, wellbeing and user-friendliness

BCO London Awards winners focus on sustainability, wellbeing and user-friendliness

The British Council for Offices Awards for London have gone to seven office buildings across the city. Held at the Park Plaza hotel, the BCO’s annual London Awards Lunch recognised projects that demonstrate best practice in office design, fit-out, operation and sustainability, setting the standard for excellence across the sector. More →

Tentative signs of recovery in UK commercial property market, says the RICS

Tentative signs of recovery in UK commercial property market, says the RICS

The 2024 RICS first quarter monitor for the UK commercial property market indicates tentative signs that the market is moving into a recovery phase, though there is still ample evidence that there remains a challenging backdrop. Higher borrowing rates are holding back investments along with other structural headwinds such as a weak economy, online shopping, working from home (WFH) and environmental concerns. More →

Event explores how the government is setting new office standards for civil servants

Event explores how the government is setting new office standards for civil servants

At a recent event, the Government Property Agency brought together Civil Service leaders to exchange ideas, debate trends and inform how the GPA delivers its property services. The GPA is leading one of the country’s biggest and most ambitious workplace renewal programmes for its clients – delivering a smaller, better connected, better quality, and greener property estate to support the work of Civil Service teams and bring them closer to the communities they serve. More →

AI is not coming for your job. But it will make it better

AI is not coming for your job. But it will make it better

Barry Murphy, Vice President GTM - Cloud, Applications & Infrastructure, Unisys, explains how business leaders can reassure workforces that AI will enhance their jobs, not replace them. “Artificial intelligence will outsmart humans, resolve all IT and business problems, and humans will not be needed in the workforce!” These are some of the most common misconceptions that too many companies and workforces currently have around AI and automation. To date, workforces have been inclined to broach AI with apprehension due to concerns that it will negatively affect or eliminate their jobs. Conversations have skewed towards the technology as a disruptive force, here to steal jobs and ultimately leave people redundant. A study found that 60 percent of workers are concerned about job loss in regards to working with Gen AI. Additionally, a further third worried that,  despite AI being unable to completely  replace them, it could make them less useful in the workplace. More →

European and Asian cities dominate latest smart city rankings

European and Asian cities dominate latest smart city rankings

European and Asian Cities Take Lead in Smart City Race, North America Falls Behind. Zurich named world's top smart cityZurich tops the 2024 Smart City Index, with European and Asian cities dominating the rankings. The report, released by the IMD World Competitiveness Center’s Smart City Observatory and the World Smart Sustainable Cities Organization (WeGO), analyses data and resident surveys from 142 cities globally. Seven of the top 10 smartest cities hail from Europe. These leading cities prioritize initiatives that improve residents’ quality of life, such as green spaces, cultural events, and social engagement. Additionally, they focus on attracting talent, fostering sustainable investments, and tackling inequality. More →