Search Results for: future of work

GenAI is already driving down demand for freelancers

GenAI is already driving down demand for freelancers

New research from Imperial College, Harvard and the German Institute for Economic Research looks at the impact of GenAI technologies on the demand for freelance creative professionals The demand for freelancers working in writing, and coding related jobs has dropped by 21 percent since the launch of ChatGPT in November 2022, according to new research by Imperial College Business School, Harvard Business School and the German Institute for Economic Research. This research paper, Who is AI Replacing? The Impact of Generative AI on Online Freelancing Platforms, looks at the impact of GenAI technologies on the demand for creative professionals who work on an hourly basis for different clients. More →

Forget Cannes. Commercial property sector hits the North to great effect

Forget Cannes. Commercial property sector hits the North to great effect

Away from London and Cannes, the commercial property sector is holding meaningful forward looking conversationsAn hour or two on the train from that part of the UK that gets talked about most and much better optics for local authorities to chase private investment than the South of France, little wonder the UK’s Real Estate Investment and Infrastructure Forum (UK REiiF) proved so popular this year. Over 13,000 attendees descended on Leeds for three days in May this year, a figure all the more remarkable when considering the event only started in 2022 with nearly 4000 attendees, which it nearly doubled the following year. Back to 2024 then and housing was a strong focus but that’s not to say some interesting stories from the commercial property sector didn’t also arise. More →

MIT professor pours cold water on the prevailing hype about AI and the economy

MIT professor pours cold water on the prevailing hype about AI and the economy

A study by MIT economist Daron Acemoglu appears to challenge the prevailing optimism surrounding artificial intelligence (AI) and its economic impactA study by MIT economist Daron Acemoglu appears to challenge the prevailing optimism surrounding artificial intelligence (AI) and its economic impact. While many experts predict a future fuelled by AI-driven productivity booms and reduced inequality, Acemoglu’s research paints a more cautious picture. His findings suggest that AI’s impact on productivity and inequality may be far less dramatic than anticipated, and could even exacerbate the gap between the rich and the poor. More →

Electric arc furnaces could turn old concrete into zero-carbon cement

Electric arc furnaces could turn old concrete into zero-carbon cement

commercial propertyConcrete and steel production are major contributors to global CO2 emissions, but a new technology from Cambridge University offers a promising solution: recycling both materials simultaneously. This innovative process involves using old concrete in steel-processing furnaces to not only purify iron but also generate “reactivated cement” as a by-product. When powered by renewable energy sources, this method has the potential to produce entirely carbon-neutral cement, according to the research published in the journal Nature.

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‘The Big Stay’ – it’s time to invest in employees, not to cut costs 

‘The Big Stay’ – it’s time to invest in employees, not to cut costs 

The Great Resignation is over. That’s according to the latest Labour Market Outlook report from the CIPD, as reported by Workplace Insight. But we could have told you this was simply a post-Covid correction in any case. Data from the report shows 55 percent  of employers are looking to maintain their current headcount, while analysis of turnover from the ONS Labour Force Survey points to lower staff attrition in 2024. Declining staff turnover is being dubbed The Big Stay. More →

International report calls for collaboration on AI, highlighting both benefits and risks

International report calls for collaboration on AI, highlighting both benefits and risks

A landmark report claims to shed light on the double-edged sword of advanced artificial intelligence (AI)A landmark report claims to shed light on the double-edged sword of advanced artificial intelligence. Backed by over 30 nations, the International Scientific Report on the Safety of Advanced AI paints a picture of a technology brimming with potential benefits, but also fraught with potential risks if safety isn’t prioritized. This first iteration of the report, launched at the AI Safety Summit, fulfils a key commitment set forth during the historic Bletchley Park discussions and the subsequent Bletchley Declaration. More →

Government announces new digital hub for Manchester

Government announces new digital hub for Manchester

Manchester is poised to become a major player in the digital government landscape following a significant land deal announced this week. The Government Property Agency (GPA) has exchanged contracts with Manchester City Council (MCC) to acquire five acres of the former Central Retail Park in Ancoats, paving the way for the construction of the Manchester Digital Campus. More →

Inclusivity, sustainability and user-centric design dominate BCO South West Regional Awards

Inclusivity, sustainability and user-centric design dominate BCO South West Regional Awards

What are claimed to be the South West of England’s and South Wales’s most outstanding workplaces have been announced, with British Council for Offices Awards going to six office buildings across the region. Held at The Coal Exchange Hotel, the BCO’s annual South of England and South Wales Awards Dinner celebrated the high-calibre of the region’s offices in terms of design, fit-out operation and sustainability. More →

Mastering GenAI: how to bridge skills gaps and boost employee confidence

Mastering GenAI: how to bridge skills gaps and boost employee confidence

The introduction of GenAI in the workplace means this skills gap is set to expandSix in ten employees will require training before 2027 according to the World Economic Forum, which estimates that the talent shortage will exceed 85 million people by 2030. The introduction of GenAI in the workplace means this skills gap is set to expand. In Udemy’s recent Global Learning & Skills Trends Report, we found that there are three key learning and skills trends for 2024. Firstly, we are seeing that companies are increasingly looking to hire based on skills rather than formal qualifications like degrees, as these hires more closely align with long-term strategic goals and are better equipped to upskill existing teams. More →

The Great Resignation has given way to The Big Stay, says the CIPD

The Great Resignation has given way to The Big Stay, says the CIPD

The luxury belief that was  the so-called Great Resignation, appears to be over, even if you assume it ever existed.The luxury belief that was  the so-called Great Resignation, appears to be over, even if you assume it ever existed. Workers are increasingly staying put in their current jobs and more employers are holding steady on staffing levels as the labour market slows, according to the CIPD’s latest Labour Market Outlook report. The survey shows more than half (55 percent) of employers are looking to maintain their current staff level – the highest level since winter 2016/17. The CIPD’s new report, based on a quarterly survey of 2,009 employers, also cites data from the ONS vacancy survey and analysis on turnover from the Labour Force Survey, with all indicators pointing to lower staff attrition in 2024 and trends returning to pre-pandemic levels. More →

Seven industry associations join forces to develop  real estate carbon pricing strategy

Seven industry associations join forces to develop real estate carbon pricing strategy

Seven real estate industry associations have announced a new taskforce to develop a comprehensive carbon pricing strategy for the sectorSeven real estate industry associations have announced a new taskforce to develop a comprehensive carbon pricing strategy for the sector that takes a value chain perspective and enables pricing to be incorporated into investment decision making and accelerate its adoption. More →

How to personalize customer service correspondence via email

How to personalize customer service correspondence via email

Alt text: A woman sitting at a cafe, listening to one of the people inside talk about customer service correspondence via email.

Personalised customer service is no longer just a bonus; it’s a necessity in today’s market. With the digital space being the new frontier for customer interactions, emails have become a significant part of maintaining strong customer relations. Crafting email correspondence that feels personal and attentive can distinguish your brand and foster lasting customer loyalty. Keep reading to find out how personalization can transform your approach to customer service via email. More →