April 1, 2019

Against metrics: how measuring performance by numbers backfires

More and more companies, government agencies, educational institutions and philanthropic organisations are today in the grip of a new phenomenon. I’ve termed it ‘metric fixation’. The key components of metric fixation are the belief that it is possible – and desirable – to replace professional judgment (acquired through personal experience and talent) with numerical indicators of comparative performance based upon standardised data (metrics); and that the best way to motivate people within these organisations is by attaching rewards and penalties to their measured performance. (more…)

April 1, 2019

Green Building Council releases guidance on social value for local authorities

by Neil Franklin • Environment, News, Property, Public Sector

The UK Green Building Council (UKGBC) has released its latest guidance document, detailing how local authorities can help ensure that new construction and property development in their area positively impacts people and communities by delivering social value. (more…)

March 22, 2019

UK gets new £5 million climate change research centre

by George Eltringham • Environment, News

Cardiff University has been selected as the main hub for a £5 million research centre to explore how we can live differently to achieve the rapid and far-reaching emissions cuts required to address climate change. A collaboration between Cardiff, Manchester, York and East Anglia Universities, and charity Climate Outreach, the Centre for Climate Change and Social Transformations (CAST) will work closely with industry, local/national governments, and charities to tackle climate change. It is funded by the Economic and Social Research Council. (more…)

March 22, 2019

New centre will assess potential for bias in algorithmic decision-making

by Neil Franklin • News, Technology

The potential for bias in the use of algorithms in crime and justice, financial services, recruitment and local government will be investigated by the UK government’s new Centre for Data Ethics and Innovation (CDEI). The CDEI will explore the potential for bias in existing systems and to support fairer decision-making. This may include increasing opportunities for those in the job market in existing recruitment and financial services systems. It will also explore opportunities to boost innovation in the digital economy. (more…)

March 21, 2019

Performance-based pay linked to employee mental-health problems, study suggests

by Neil Franklin • News, Wellbeing

In what its authors claim is the first big-data study combining objective medical and compensation records with demographics, researchers at Washington University in St. Louis and Aarhus University in Denmark discovered once a company switches to a pay-for-performance process, the number of employees using anxiety and depression medication increased by 5.7 percent over an existing base rate of 5.2 percent. (more…)

March 20, 2019

RNIB launches new focus for Disability Confident scheme

by Mark Eltringham • News, Workplace

The Royal National Institute of Blind People (RNIB) has launched a new suite of resources that will help employers support blind and partially sighted people in the workplace. The resources have been created as part of the DWP’s Disability Confident scheme, the nationally-recognised Government accreditation that supports businesses to attract, recruit and retain disabled employees.

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March 15, 2019

How artificial intelligence changes occupant experience

by David Karpook • Facilities management, Features, Technology

If a robot received a signal that you had entered the building, it might bring you a fresh cup of coffee just as you reach your desk. If the front door recognised your face, it might unlock itself for you without requiring you to use a fob to gain access. If your desk knew you had left for the day, it might offer itself to a colleague who is looking for a quiet workspace. Throughout history, the interaction of humans with technology has been pretty much one-sided. We turn our technologies on and off, operate and guide them in their tasks, and use our senses to monitor their functioning and detect anomalies.

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March 15, 2019

Management skills are the key to solving the productivity puzzle

by Neil Franklin • News, Workplace

New research from the Chartered Management Institute (CMI) claims that recently trained managers use on average 50 percent more of the structured management practices associated with increased labour productivity than those not trained within the last 12 months. The research, involving 940 managers, revealed that managers who received management training in 2018 used an average of 6 management practices, compared to an average of 4 practices for those who had received no management training over the same period. The impact of recent training on management practices can be seen across businesses of all sizes. (more…)

March 12, 2019

UK jobs boom set to end as finance and business sectors lose confidence

by Sara Bean • Cities, Facilities management, News, Workplace

The boom in the UK jobs market is coming to an end just as the Brexit countdown reaches its final stages. According to the latest ManpowerGroup Employment Outlook Survey, the national Outlook for the second quarter of 2019 has fallen to +4 percent, on a par with the weakest levels of confidence seen in recent years. More worryingly, the negative Outlook in the Business and Financial services sector – which employs nearly a fifth of all UK workers – suggests jobs are set to be lost in Britain’s most important sector. The report found that the Finance and Business Services sector has fallen five points to -1 percent, only the second time in the last decade it has been in negative territory.

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March 11, 2019

Northern English cities held back by lack of opportunities for low skilled workers

by Neil Franklin • Cities, News

Despite higher living costs, southern English cities such as Oxford and Exeter lead the country in their ability to provide opportunities for people with low skills. A new report from the Centre for Cities on low-skilled workers claims that employment opportunities are greater for people with fewer or no qualifications in southern English cities than those in the North or Midlands. The report Opportunity Knocks? claims that, despite higher living costs in cities in southern England, their stronger economies create significantly more jobs for people with fewer qualifications. (more…)

March 5, 2019

Designing a better workforce: how workplace design can impact wellbeing

by Mary Lawrence • Comment, Wellbeing, Workplace design

In a recent survey, 95 percent of office workers said their physical work environment is important for their wellbeing and mental health. However, half believe their current working environment does not have a positive effect on their mental health, wellbeing, mood and productivity. The issue of employee wellbeing has risen up business’ agendas in recent years, and, as part of the drive for better mental health support for workers, companies are looking at ways in which the physical workplace can improve the mental health of their employees.

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March 4, 2019

Filtering out the noise, the pathology of work, busy doin muffin and some other stuff

by Mark Eltringham • Comment, Features

We might think that an inability to absorb the vast amount of information generated by our fellow humans and their machines is something of a modern phenomenon, but we’ve always known we can have too much of this particular good thing. Distringit librorum multitude, wrote Seneca in the First Century. An abundance of books is a distraction.