Search Results for: innovation

Virgin Atlantic first airline to apply Google Glass to customer service

by • Company news, Facilities management, Technology

VirginGoogleGLass2

It’s already been predicted that Smart Glasses will be a boon to technicians, engineers and healthcare workers, as well as useful interactive, hands-free devices for office staff. Another obvious application for wearable technology is in customer services. Virgin Atlantic is applying the technology to deliver the airline industry’s most high tech and personalised customer service yet. Working with air-transport specialist SITA, it’s the first airline to test how the technology can best be used to enhance customers’ travel experiences and improve efficiency. During a six week pilot scheme, concierge staff in Virgin Atlantic Upper Class Wing at London Heathrow airport will use wearable technology to greet customers by name and begin the check in process. The benefits to consumers and the business will be evaluated ahead of a potential wider roll-out in the future. (more…)

No pay rise for a while? Get used to it, says the CIPD

by • News, Workplace

Ivor Lott and Tony Broke_96The Chartered Institiute of Personnel and Development has today released a report analysing the most sustained and severe fall in real wages since at least the Second World War, and warns that the decline will not be reversed until there is a substantial improvement in the UK’s productivity.  The report is accompanied by new survey data showing many employees expect pay rises in 2014 to be below inflation – a repeat of their experience in 2013. ‘Have we seen the end of the pay rise?‘, which is the third in a series of four Megatrends surveys exploring the future of work and the economic challenges which lie ahead, examines the effects of average weekly earnings that are now between 7.8 percent and 10.2 percent lower in real terms than they were five years ago, in January 2009, leading to a sustained squeeze on household finances.

(more…)

New data suggests parents are frustrated at lack of flexible working

by • Flexible working, Legal news

No entryFollowing last week’s revelation that the planned extension of Flexible Working Rights to all UK employees would be delayed beyond the proposed implementation date in April, new statistics released by the Department for Business Innovation and Skills (BIS) and a new report from the Working Families charity have revealed some of the disparities that exist in flexible working arrangements across the country. The Working Families survey of a little over 1,000 adults with dependent children, found that almost a third claim there are no flexible arrangements on offer where they work, leading many to feel resentful against their employers, with young fathers twice as likely to strongly resent the lack of flexible working affects their lives.

(more…)

Latest generation Y survey reflects characteristically idealistic thinking of youth

by • Comment, News, Workplace

Maybe it’s the cynicism of middle age, but the most recent exploration of arguably, the most over-analysed cohort of workers in history – Generation Y – seems to reflect the archetypal idealistic thinking of youth. For example, while most Millennials (74%) believe business is having a positive impact on society by generating jobs (48%) and increasing prosperity (71%), they think it can do much more to address society’s challenges in the areas of most concern: resource scarcity (68%), climate change (65%) and income equality (64%). And quelle surprise, 50 per cent of Millennials surveyed wanted to work for a business with ethical practices. You have to wonder wouldn’t an examination of the hopes and aspirations of the last couple of generations of younger workers reveal similar ideologies, albeit without the benefit of their digital sophistication? (more…)

Retaining valuable employees is top global priority for CEOS this year

by • News, Workplace

Retaining valuable employees is top global priority for CEOS this yearThe number one priority of business leaders worldwide this year is how best to develop, engage, manage, and retain existing talent. This worker-centric approach means that employee engagement and better management will take centre stage as the way to improve competitiveness, win new customers and raise productivity. According to new research from The Conference Board and UK partner CMI (Chartered Management Institute), CEOs will concentrate on creating a strong internal talent pipeline rather than seeking to recruit externally, with nine out of the top 10 global Human Capital strategies focused on current employees, including providing training and development, raising employee engagement and increasing efforts to retain critical talent. Other closely linked priorities identified in the CEO Challenge 2014 are customer relationships, innovation, operational excellence, and corporate brand and reputation. (more…)

The creative talent in the UK’s regions (other than London) is quietly thriving

by • Comment, Property, Technology, Workplace

We can now be very confident that the UK economy is on an enduring upward path. We can also be sure that the UK that emerges from five years of recession will be very different to the one that entered it. And on that score things look pretty promising too, because we have the skills and talent needed in some of the world’s most in-demand sectors such as digital media, banking, software development, telecoms and publishing. In fact a recent report from Deloitte says that London employs more people in these and similar knowledge-based sectors than any other country in the world. But while London has an inevitable tendency to grab these sorts of headlines, it’s also great to acknowledge that London doesn’t have a monopoly on this pool of talent, and may even be less attractive as a base for some firms.

(more…)

New report finds lack of consensus in measurement of social sustainability

by • Environment, Facilities management, News

Green-chainA lack of consensus on what is to be reported on and measured makes comparison difficult when measuring social sustainability. This is one of the key findings of the first annual Sustainable FM Index report, which examines how sustainability is embedded within facilities management service companies. Compiled by Acclaro Advisory, the University of Reading and Workplace Law; the index provides a comparative assessment of FM providers within the UK market. The results, which can be applied to internal and outsourced organisations, aims to showcase achievement, as well as highlighting areas of weakness to stimulate change and raise the delivery of sustainability. The companies which made the index, including Carillion, CBRE and Vinci facilities, have reported high levels of commitment to sustainability in terms of the governance, social and environmental criteria assessed. (more…)

Built environment vows to improve accessibility for UK’s 12m disabled people

by • Facilities management, News, Property

Built environment vows to improve accessibility for disabled in UKSix of the top professional institutions that represent architects, town planners, surveyors, engineers and facilities managers have committed to improving accessibility for the country’s 12 million disabled people. To mark International Day of People with Disabilities, built environment institutions, including the Royal Institution of British Architects (RIBA), the British Institution of Facilities Managers (BIFM) and Royal Institution of Chartered Surveyors (RICS), have signed up to the Built Environment Professional Education Project; to  change the curriculum so inclusive design becomes a requirement of all built environment accredited courses at universities and colleges. The aim is to have nearly one third of all built environment professionals proficient in inclusive design within 10 years.  (more…)

Revival in UK commercial property driven by high tech enclaves such as Cambridge

by • News, Property, Technology

Silicon FenAs we reported recently, it’s not just technology firms in London’s creaking digital enclaves that are driving recovery in the economy and commercial property markets. The UK is home to several hothouses of innovation and talent and the cluster of technology firms and related businesses in Cambridgeshire – inevitably Silicon Fen – are contributing to the highest level of commercial real estate activity in over six years, according to a survey we reported recently from property advisor Savills. The Cambridge arm of the firm is reporting that as well as new projects, schemes that were shelved during the recession are coming back online. Now in an interview in local magazine, Business Weekly, Savills has described how the national recovery is manifesting itself in one of the UK’s high tech hotspots.

(more…)

2020 vision is a useless metaphor for far-sightedness in a number of ways

by • Comment, Facilities management, Furniture, Technology, Workplace design

Looking in telescope wrong wayThe year 2020 is a mere seven years away. Yet the designers of the future workplace and those who invite them to talk about it are still referring to it as if it marks the next frontier of human endeavour and as if we weren’t already up to our collective armpits in the 21st century. The idea of 20/20 vision is considered, in ophthalmological circles at least, to represent “normal” visual acuity and is dependent on the sharpness of the retinal focus within the eye and the sensitivity of the interpretative faculty of the brain. In practical terms, this means it’s about seeing and interpreting what is directly in front of us at a distance of around 6 metres. So as a metaphor for farsightedness regarding the future of work or workplaces it’s always been a poor one. And as we get closer to the eponymous year, it becomes worse day by day.

(more…)

In pictures: plans revealed for East London iCity development

by • Company news, Property, Technology

Offices at iCity

Offices at iCity

While Parliament debates the reality or otherwise of the 2012 Olympic legacy, the firms behind iCity on the Queen Elizabeth Olympic Park in East London (above) have submitted detailed planning proposals and launched a new website to promote the development which they claim will become ‘a world-leading centre of innovation, education and enterprise’. The joint venture between property consultancy Delancey and datacentre operator Infinity SDC claims it will offer almost unlimited bandwidth connectivity and provide up to 400,000 sq. ft. of office space, including for digital start-ups, as well as a 250,000 sq. ft. datacentre, studio and production space and a convention centre. The plans have been drawn up Hawkins\Brown architects.

(more…)

Workplace Week highlights the changing shape of the office

by • Comment, Events, Facilities management, Workplace design

'High Street' at Network Rail's Milton Keynes base

‘High Street’ at Network Rail’s Milton Keynes base

This year’s Workplace Week  which took place last week was a great success, with more people participating and more money raised for charity. Across the week, over 500 people took part, visiting innovative workplaces, attending the Workplace Week Convention or going along to one of the many Fringe events. Workplace Week is organised by Advanced Workplace Associates and supported by CoreNet Global, BCS, RICS, FMA and BIFM. All proceeds go to the Children in Need charity. Around 60 people joined the speakers at the headquarters of PWC on London’s Southbank for the Workplace Week Convention to discuss ‘Driving productivity through the connected organisation.’ The informal atmosphere and roundtable format encouraged participation, with a focus on developments in organisational design, change management and technology.

(more…)

«< 97 98 99 100 101 >»