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July 16, 2024
Why a ‘listening culture’ could do more harm than good
by Victoria Lewis-Stephens • Business, Comment, Workplace
Over the past few months, we have seen large corporates hit the headlines due to some poor business practices. Leaders from all of those companies have made statements where they accept responsibility and state they are looking to do things differently in the future. Whether it’s the statement by CEO Nick Read in light of the Post Office Horizon scandal, or Boeing CEO David Calhoun answering questions in the US Senate, one word that keeps cropping up is ‘listening’. More →