Search Results for: leadership

Most managers underestimate the role their emotions play in decision making

Most managers underestimate the role their emotions play in decision making

Managers are less rational and more influenced in their decision making by emotions than they think.Managers are less rational and more influenced in their decision making by emotions than they think, according to a new poll. The study, The empathy problem: Balancing emotion in decision-making, part of the Building Better Managers series [registration], surveyed 279 people leaders across eight countries and 51 industries, with qualitative interviews assessing how emotions and biases impact workplace choices. While four in five managers reported making decisions without emotional influence, almost all shared personal stories during interviews that indicated the opposite. This gap reflects the unconscious nature of decision making, according to the report. It suggests that, while humans see themselves as rational thinkers, many of our choices are instinctively fast, intuitive and emotionally driven. (more…)

Business leaders are told to move fast and break things. But sometimes they shouldn’t

Business leaders are told to move fast and break things. But sometimes they shouldn’t

Business leaders are often told to embrace uncertainty, shake things up, and move fast. But this mantra masks the dangers of disruption, which can just as easily harm as help.Business leaders are often told to embrace uncertainty, shake things up, and move fast. But this mantra masks the dangers of disruption, which can just as easily harm as help. In recent research with Richard Haynes, Ingo Marquart, and Hai Anh Vu, we examined a disruptive leadership approach called “annealing.” My summary view: Although annealing can prompt change and innovation, most leaders should pause and reflect before trying. (more…)

AI, automation anxiety and the future of work: lessons from Daniel Susskind

AI, automation anxiety and the future of work: lessons from Daniel Susskind

Jo Sutherland reports from an enlightening lecture on how automation anxiety and fears about the future of work may not be quite as you thinkWhen I joined the audience at Gresham College for Professor Daniel Susskind’s inaugural lecture on automation anxiety, I expected the familiar line: AI is coming for our jobs. That’s not what I heard. Instead, Susskind, Professor of Business at Gresham, made a surprisingly nuanced argument, explaining that the real story was less about the number of jobs losses, and more about how the very nature of work is shifting. This piece reports on that event (available to watch below) and reflects on what his ideas mean for workplace leaders – and, from my vantage point as a communications professional working with organisations through workplace and digital transformation, how we talk to and engage our colleagues through the change. (more…)

Family problems can also undermine leaders at work

Family problems can also undermine leaders at work

Leaders who feel ignored or excluded by their own families are more likely to withdraw at work, undermining both team morale and customer service, according to new research from the University of Bath. The study, published in the Journal of Occupational and Organizational Psychology, examined how “family ostracism” – being left out of conversations, decisions, or support during difficult times – spills over into professional life. Researchers found that leaders experiencing this strain often adopt a “laissez-faire” leadership style, marked by passivity and disengagement. (more…)

How AI is already changing the world of work

How AI is already changing the world of work

AI is already changing the world of work, but not everybody is reacting to it in the same way, writes Laura AndersonAI is rapidly transforming the world of work. That much is clear. Understanding how different generations are adapting to this shift is therefore crucial for any organisation looking to the future.  Our recent study focusing on the generational differences in attitudes towards some of today’s biggest topics sheds some light on what might be driving these trends. Perhaps the most important finding was that nearly two-thirds of Gen Z feel concerned about AI’s impact on their future (only Baby Boomers reported more concern) – even though over half are still using AI day to day. (more…)

How mentorship and community shape the future of workplace design

How mentorship and community shape the future of workplace design

It is the network of support, mentors, and peers that helps translate a passion for workplace design into long-term impactWhen it comes to interior design, technical skill and creativity are only part of what shapes a designer’s path. Equally important is the network of support, mentors, and peers that help translate a passion for workplace design into long-term impact. For me, this supportive network has been especially meaningful as I began to define my own design values and areas of interest, particularly in the evolving field of workplace design. (more…)

AI tools are widening the workplace divide between management and employees, report warns

AI tools are widening the workplace divide between management and employees, report warns

New research suggests there is a widening gulf in the use of AI tools between senior leaders and junior staff, raising concerns that productivity gains from the technology are being unevenly sharedNew research suggests there is a widening gulf in the use of AI tools between senior leaders and junior staff, raising concerns that productivity gains from the technology are being unevenly shared. According to the Work that Works report from employment platform Employment Hero, nearly three-quarters of senior managers in the UK use AI tools each month. Among entry-level staff, that figure falls to just 32 percent. (more…)

New study suggests AI could be the key to workplace wellbeing

New study suggests AI could be the key to workplace wellbeing

A new report from audio brand Jabra, in collaboration with The Happiness Research Institute, claims that daily users of artificial intelligence tools are more likely to report higher levels of workplace wellbeing.A new report from audio brand Jabra, in collaboration with The Happiness Research Institute, claims that daily users of artificial intelligence tools are more likely to report higher levels of job satisfaction and optimism about their working lives. The study, Work and Wellbeing in the Age of AI [registration] is based on a survey of over 3,700 knowledge workers across 11 countries, including 360 in the UK. According to the report, UK respondents who use AI tools daily, referred to as “AI Advocates”, were 31.5 percent more satisfied in their jobs than those who do not use AI regularly. The researchers describe this figure for overall workplace wellbeing as being more than twice the global average difference between regular and infrequent AI users. (more…)

Half of company directors think their board is of no value to the business

Half of company directors think their board is of no value to the business

Almost half (46 percent) of company directors in the US and UK think their boards do not add enough value to their organisation. according to the Board Value Index from Board Intelligence.Almost half (46 percent) of company directors in the US and UK think their boards do not add enough value to their organisation, according to the Board Value Index from Board Intelligence. The Board Value Index is based on responses from more than 200 executive and non-executive directors from companies with over $50 million in turnover across the UK and US. Almost a third (31 percent) of directors surveyed said that their board adds no value at all, with half of that group believing their board is actively holding their organisation back. (more…)

Milan proves to be the perfect setting for an optimistic BCO conference

Milan proves to be the perfect setting for an optimistic BCO conference

Milan may not seem an obvious choice for the BCO conference. Turns out it was perfect for an increasingly optimistic sector, writes Anna KingIf anyone was asked to think of where to find the best examples of an office, I doubt very many people would reply ‘Milan’ but that may just be the reason that this year’s BCO conference was a resounding success. With Milan and its layers of history, culture, design and the vital ‘caffè’, we are reminded that workspaces are about so much more than function. A view certainly held by Amber Luscombe, Head of ESG at Oxygen, “This is my third BCO conference I was expecting more of the same, but the discussions have moved on with engaging speakers, stimulating conversations and a more positive – yet realistic –  outlook from the attendees. So many factors influence, surrounds and support good office design, from fostering a sense of belonging and community to wellbeing and nature and they were all on the table at Milan.” (more…)

How you handle your home life is reflected in how you handle your work life

How you handle your home life is reflected in how you handle your work life

A new study shows that people who proactively reorganise their family routines – such as adjusting childcare schedules or redistributing domestic responsibilities – are more likely to demonstrate adaptability and innovation in their work lifeA new study shows that people who proactively reorganise their family routines – such as adjusting childcare schedules or redistributing domestic responsibilities – are more likely to demonstrate adaptability and innovation in their work life. Researchers found that employees who take initiative at home carry the momentum into their professional lives, becoming more resilient and forward-thinking. The study, published in the Journal of Occupational and Organizational Psychology, was led by the University of Bath’s School of Management. Over a period of six weeks researchers followed 147 full-time, dual-income heterosexual couples with children in the US to explore how home life influences work performance. (more…)

Leading UK practice tp bennett acquires Dubai-based design consultancy Bluehaus

Leading UK practice tp bennett acquires Dubai-based design consultancy Bluehaus

UK architecture and design firm tp bennett has acquired Bluehaus Group, a Dubai-based architectural, design and engineering consultancy, as part of its strategy to expand its international operationsUK architecture and design firm tp bennett has acquired Bluehaus Group, a Dubai-based architectural, design and engineering consultancy, as part of its strategy to expand its international operations. The two firms have worked together on a range of projects over the past 15 years. Bluehaus, which has operated in the region for more than two decades, brings experience in sectors including hospitality, healthcare, education, retail and workplace, alongside a client list that includes EmiratesNBD, Amazon, Credit Suisse and Dubai Holding. (more…)