Search Results for: leadership

Faking positivity at work is causing leaders to burn out

Faking positivity at work is causing leaders to burn out

Being forced to fake their emotions in the workplace is causing leaders to burn out, according to new research by emlyon business school. The researchers say that this ‘surface acting’ creates a scientifically proven exhaustion loop that drains the very resources necessary to function well in interpersonal environments. As a result, cognitive capacity declines, authenticity erodes, and team trust suffers in ways that makes engaging in leadership more difficult in the future. (more…)

How healthcare leaders can enhance their business acumen

How healthcare leaders can enhance their business acumen

Healthcare leaders need to enhance their business acumen if they want to run successful practices without losing sight of the people they’re called to care for.No one enters into healthcare looking forward to dealing with budgets, profit margins, or return on investment. They do it because they want to make a difference. Still, the reality is hard to ignore. Great care depends on great decisions. And many of those decisions require more than just clinical expertise. They require business acumen. This means a balanced mix of financial savvy, strategic thinking, and real-world insight.

But can healthcare leaders do without this skill? Probably not. According to the American College of Healthcare Executives (ACHE), problems with finances ranked second in the list of concerns for hospital CEOs in 2023.

The message couldn’t be clearer. Healthcare leaders need to enhance their business acumen if they want to run successful practices without losing sight of the people they’re called to care for.

 

 

Is Business Acumen Essential for Healthcare?

Short answer? Yes. But let’s look at why.

When we talk about business acumen, we’re really talking about the ability to make smart decisions that keep the door open.

For healthcare leaders, this goes way beyond spreadsheets. It’s about seeing the whole picture: patient needs, team dynamics, financial sustainability, and the entire ecosystem of your healthcare organization.

And yes, this matters. A lot. In fact, the World Economic Forum clearly ranks business acumen as the No.1 skill every people leader needs, with almost 90% of chief people officers saying it is their top priority in the coming months and years.

While this data applies across industries, it’s no less relevant in healthcare. In other words, knowing how the business side works is no longer optional. It’s expected.

To put things in their proper perspective, without business acumen, you might provide great care, but would you be around to provide it next year or the year after?

 

How to Enhance Business Acumen as a Healthcare Leader

So, how can you enhance your business acumen as a healthcare leader? And no, you don’t need a four-year MBA. Here are practical tips that can work in your healthcare system.

Listen to Your Patients

Your patients aren’t just the people you provide with healthcare services; they’re also your customers. And you know the good thing about customers, feedback from them is gold for business development. So, listen to them.

Paying close attention to what your customers are saying helps you spot gaps in your services. Do they complain about access to telehealth? Perhaps some mention how hard it was to get a follow-up appointment. Insights like these help you fix processes, reduce complaints, and improve outcomes.

We saw a good example of this in 2024, when employers reported growing interest in expensive obesity medications, including GLP-1s. Tuning into patients’ conversations will tell you whether to expand your services in this area or not. It’s like using patient engagement to drive business strategy.

 

Take Specialized Courses

While listening to patients will give you insights into the direction your practice can take, alone, it’s not enough. You can take things a step further by considering a structured environment where you can learn the skills to do the business of healthcare better.

The good news? You don’t have to do another four-year course for this. There are accelerated online programs for working healthcare professionals that you can do to enhance your business acumen.

Take MSN-MBA dual degree online programs, for example. These programs teach you how to both oversee clinical operations and establish policies and processes for better patient care results.

What’s more? According to Spring Arbor University Online, programs like these give you two Master’s Degrees in just two years and five months. And you don’t have to quit your job, too.

You can also consider short courses or weekend workshops on healthcare finance for non-financial managers. In this case, the goal is not to become an expert but to ‘speak the language’ so that you know what to look out for when running a healthcare practice.

 

Find Mentors

Finding a mentor is a secret advantage that not many people use. These are people who’ve been where you are now and are where you want to be in the future. Of course, they’ve likely experienced some of the challenges you’re currently facing and are in the best position to tell you what to do.

Experiencing high turnover rates in your clinic? A mentor can tell you how to make them stay.

According to a 2024 study published in the Journal of Healthcare Leadership, healthcare professionals who participate in mentorship programs report increased leadership awareness, better coping with stress, and improved confidence as leaders. The benefits are self-explanatory.

 

Follow Industry News

One final way to stay on top of your business acumen skills is to keep abreast of industry news. Why? Because the world of medicine moves fast.

Take 2025, for example. Probably one of the biggest healthcare industry trends was artificial intelligence (AI). PWC even predicted that it will power the future of medicine, with 77% of healthcare executives making it a top priority investment for the near future.

Now imagine you’re not paying attention to industry news and don’t have this information. You’ll be left behind while others leverage AI tools to make data-backed decisions.

 

Bottom line? Stay on top of things. Even if it’s one solid newsletter, subscribe to it.

 

Building Your Business Acumen in Healthcare

Managing a healthcare facility is tough work. You’ve got to make sure that the numbers add up while at the same time, ensuring that patients get the best possible care. Enhancing your business acumen is one of the most effective ways to make this work. Hopefully, the points discussed in this article have shown you how to do just that.

It’s important to point out that this doesn’t happen overnight. It’s a slow and thoughtful process, but one that pays off at the end. The best way to go about it is to pick one strategy and work on it. Once you start seeing results, you move on to the next.

Your patients, your team, and your healthcare operations will thank you for it.

BCO calls for paradigm shift as regional cities fall behind on sustainable offices

BCO calls for paradigm shift as regional cities fall behind on sustainable offices

A widening gap in the availability of highly sustainable offices across the UK is putting the economic prospects of smaller regional cities at risk and could undermine national net-zero goalsA widening gap in the availability of highly sustainable offices across the UK is putting the economic prospects of smaller regional cities at risk and could undermine national net-zero goals, according to new research from the British Council for Offices. The report, Viability and Sustainability in the Regions, warns that a large share of office space outside major centres may become economically obsolete if current trends continue. It suggests this could lead to what it describes as “sustainability gentrification”, with organisations unable to find space that meets their ESG commitments in cities such as Exeter, Newcastle and Sheffield. (more…)

Call for accessible design for laboratories to make sure organisations don’t miss out on talent

Call for accessible design for laboratories to make sure organisations don’t miss out on talent

The Royal Society of Chemistry has called for urgent changes to the accessible design and culture of laboratory spaces after a new report revealed widespread barriers facing disabled researchers.The Royal Society of Chemistry has called for urgent changes to the design and culture of laboratory spaces after a new report revealed widespread barriers facing disabled researchers. The organisation warns that the chemical sciences could lose out on major discoveries unless universities, industry and policymakers act to create more inclusive environments. The Disability-Inclusive Laboratories in the Chemical Sciences report draws on contributions from more than 400 chemists and sets out a detailed picture of the physical, cultural and organisational obstacles that shape disabled scientists’ careers. According to the findings, almost a third of disabled chemists have experienced bullying or discrimination linked to disability, while more than a quarter say they do not feel a sense of belonging at work. Three-quarters report a lack of awareness among colleagues about their support needs. (more…)

The UK’s most influential workplace design event is open for registration

The UK’s most influential workplace design event is open for registration

Registration is now officially open for Workspace Design Show London, returning to the Business Design Centre on 25–26 February 2026Registration is now officially open for Workspace Design Show London, returning to the Business Design Centre on 25–26 February 2026 with its most forward-thinking edition yet. The 2026 show will push even further under its new theme, Connected Realities, exploring how physical spaces and digital layers are increasingly merging to shape the workplaces of tomorrow. Across two days, the event will transform the BDC into a dynamic landscape of ideas and innovation, featuring leading UK and international brands unveiling the latest in furniture, lighting, acoustics, flooring, sustainability, digital workplace tools and materials for next-generation environments. Visitors can expect a show floor rich with new launches from companies including König + Neurath, Sedus, Kvadrat, Pedrali, Interface, Forbo and more, alongside a wider range of workplace product innovators shaping the future of work. (more…)

Are you a leader of the first workplace?

Are you a leader of the first workplace?

If you work with young people, whether you’re in the classroom, in district leadership, or pursuing an educational doctorate degree, you’re already shaping how they’ll experience work for the rest of their lives. The first real workplace they know isn’t a cubicle or a Zoom call, it’s the classroom, and when leaders get the learning culture right, students become more hopeful, more engaged and more ready for what comes next. You’re effectively running their first organisation, with norms, expectations and feedback loops that feel very similar to what they’ll encounter later in their careers. (more…)

Creativity improves company performance, claims new academic research

Creativity improves company performance, claims new academic research

The two-year Creative Leap project found that companies with above-average individual creativity and an organisational culture that supports creativity were more likely to perform betterCompanies that prioritise creativity are more successful, claims new research from Aalto University School of Business. The two-year Creative Leap project found that companies with above-average individual creativity and an organisational culture that supports creativity were more likely to perform better financially than the industry average. The project involved researchers from Aalto University School of Business and School of Arts, Design, and Architecture and corporate partners such as the Finnish Post Office, Health food company Raisio Group and Global chemical company Kemira. (more…)

Government report warns of growing health-related economic inactivity

Government report warns of growing health-related economic inactivity

The Government has published its final Keep Britain Working report, warning that the United Kingdom faces a continuing rise in economic inactivity linked to ill health, disability and long-term sicknessThe Government has published its final Keep Britain Working report, warning that the United Kingdom faces a continuing rise in economic inactivity linked to ill health, disability and long-term sickness. The report, issued by the Department for Work and Pensions and the Department for Business and Trade, sets out evidence that more people are leaving the workforce because of health conditions, reducing productivity and increasing costs for employers and the state. (more…)

People are now more interested in job rewards now rather than at some point in the future

People are now more interested in job rewards now rather than at some point in the future

Employees place far greater importance on being respected, fairly compensated and other job rewards now than on their future career prospectsEmployees place far greater importance on being respected, fairly compensated and other job rewards now than on their future career prospects, according to new international research. The Work Remastered 2025 report from United Culture, which surveyed 1,500 employees in the UK, US and Western Europe, found that respect topped the list of workplace priorities, cited by 36 percent of respondents. This rose to 43 percent among US workers and 45 percent among those aged 18 to 24. Job security followed at 31 percent—rising to 40 percent in the UK—while fair pay ranked third at 29 percent. (more…)

Amsterdam’s Workspace Design Show Unveils Sensory-Driven Feature Spaces

Amsterdam’s Workspace Design Show Unveils Sensory-Driven Feature Spaces

The Workspace Design Show showcases the latest transformative workplace interiors products, from furniture, seating, lighting, acoustics, surfaces, biophilia, tech and moreThis November, Workspace Design Show (Wednesday 5th to Thursday 6th November 2025, RAI Amsterdam) doesn’t just ask what the workplace should be; it lets you feel the answer. Five of the Netherlands’ most creative design studios have turned conversation into atmosphere, theory into tactility, and workplace talk into spaces you can smell, hear, shift and claim as your own. (more…)

How modern FNP programs prepare nurses for a changing workplace

How modern FNP programs prepare nurses for a changing workplace

The healthcare landscape is evolving faster than ever before. From the rise of telehealth to new models of patient-centered care, nurses today face a dynamic workplace that demands not only clinical expertise but adaptability, leadership and a commitment to lifelong learning. Family Nurse Practitioner (FNP) programs are stepping up to meet this challenge and equipping nurses with the skills and knowledge necessary to thrive in a changing environment.

Modern FNP programs recognize that healthcare is no longer confined to traditional hospital settings. Graduates may find themselves working in clinics, community health centers, telemedicine platforms or even corporate wellness programs. To prepare for these diverse roles, FNP programs emphasize flexible learning pathways that combine online coursework, simulations and in-person clinical experiences. This hybrid approach mirrors the evolving nature of the healthcare workplace itself where technology and adaptability are essential for success.

For example, a nurse pursuing an FNP program may complete a significant portion of theoretical learning online, allowing them to balance work, family or other commitments while still gaining essential knowledge. Clinical rotations in multiple healthcare settings ensure exposure to a wide variety of patient populations and workplace environments. This combination prepares graduates to adapt quickly and perform effectively no matter where they practice.

Bridging clinical expertise and leadership skills

Healthcare organizations today require practitioners who can make independent decisions, lead teams and coordinate care across multiple settings. Modern FNP programs integrate leadership training, evidence-based practice and interprofessional collaboration into their curriculum. Nurses graduating from these programs are not only clinically competent but also prepared to take on managerial roles, lead quality improvement initiatives and contribute to organizational strategy.

Leadership training often includes exercises in conflict resolution, team communication and project management. Students may participate in simulated scenarios where they lead a patient care team, making decisions under pressure while coordinating with physicians, nurses and support staff. These experiences build confidence and practical skills, ensuring graduates can navigate the complexities of modern healthcare workplaces.

Emphasizing technology and innovation

Digital transformation is changing healthcare delivery. Electronic health records, remote patient monitoring and telehealth platforms are now standard tools in many practices. FNP programs are adapting by incorporating training in healthcare technology, data analysis and telehealth. By familiarizing students with the tools they will use in practice, these programs ensure that graduates are ready to thrive in technologically sophisticated workplaces.

For instance, students may practice conducting virtual consultations or learn to interpret patient data from remote monitoring devices. They also gain skills in digital documentation, privacy compliance and cybersecurity, which are increasingly important when it comes to protecting sensitive patient information. By integrating technology into the curriculum, FNP programs produce graduates who are capable of improving efficiency and patient outcomes through innovation.

Prioritizing well-being and workplace resilience

The pandemic highlighted the critical importance of well-being in the healthcare workforce. Nurses are at risk of burnout due to long hours, high stress and the emotional demands of patient care. Modern FNP programs increasingly focus on self-care, stress management and professional resilience. By fostering emotional intelligence and coping strategies, these programs help nurses sustain long and demanding careers.

Courses may include mindfulness techniques, time management strategies and guidance on maintaining work-life balance. Mentorship programs provide additional support, helping students navigate the challenges of both education and professional practice. Graduates who have been trained to prioritize well-being are better equipped to manage stress, contribute positively to their teams and maintain high-quality patient care over time.

Preparing for the future of healthcare

Modern FNP programs aren’t just about clinical skills. They are about preparing nurses for a rapidly changing workplace that values flexibility, leadership and technological competence. Graduates are ready to meet the challenges of healthcare environments that range from traditional hospitals to community clinics, telehealth platforms and corporate wellness programs. They are equipped to support patient-centered care while also advancing organizational goals and improving workplace resilience.

Healthcare organizations benefit from hiring nurses trained in these comprehensive programs. FNP graduates bring advanced clinical knowledge, strong leadership capabilities and the ability to adapt to new technologies. They are prepared to implement evidence-based practices, mentor junior staff and contribute to innovations in patient care delivery. In short, FNP programs are shaping a workforce that is ready for the demands of modern healthcare.

Building a resilient healthcare workforce

The role of the Family Nurse Practitioner is now more important than ever before. Modern FNP programs prepare nurses to meet the needs of a complex and changing healthcare workplace by combining clinical expertise, leadership training, technological skills and well-being strategies. Graduates leave these programs ready to deliver high-quality care, lead teams and adapt to new challenges. For nurses pursuing advanced education and healthcare organizations seeking a resilient workforce, FNP programs provide the tools and training necessary to succeed in today’s evolving healthcare environment.

The real reason why your workplace strategy isn’t working

The real reason why your workplace strategy isn’t working

In a world where how we work keeps evolving, it’s worth stepping back to ask: What are you about as an organisation? Not your product. Not your structure. Your purpose. Your direction. Your why. What are you ultimately trying to achieve as an organisation and why? What’s the bigger outcome you’re working toward? How do you want your people, your customers, your industry to be different because you exist? These aren’t just philosophical questions. They’re practical ones because your answers shape everything including your strategy, your team structures and your culture.  It also shapes a seemingly straightforward question on your workplace strategy. (more…)