Search Results for: management

March 25, 2026

AI adoption slows in workplaces despite hype and massive investment

Corporate adoption of artificial intelligence (AI) appears to be slowing, raising questions about the pace at which the technology will deliver economic returns, according to a new analysis of data in The Economist. Figures quoted from the US Census Bureau suggest that the proportion of employees using AI at work has edged down to around 11 percent in recent weeks. The decline is most notable among larger organisations with more than 250 staff, where uptake had previously been stronger. The findings indicate that, three years into the current wave of generative AI development, business demand may be less robust than anticipated. (more…)

March 9, 2026

Rebuilding belonging: how offices can overcome loneliness

by Louise Ioannou • Comment, Flexible working, Wellbeing

In the coming weeks it will be six years since the UK entered lockdown and working life changed overnight. While much has stabilised, the impact of the pandemic still shapes how people experience work, particularly when it comes to connection and belonging. Loneliness is widely recognised as a growing societal issue and government data shows that around a quarter of adults in Great Britain report feeling lonely at least some of the time, rising significantly among younger age groups. Hybrid working has not created this challenge but it has highlighted that for many people the workplace was a consistent source of social interaction. (more…)

March 9, 2026

Most people managers would prefer not to manage people

by Neil Franklin • News, Workplace

More than two-thirds of managers would rather not be managers at all, according to a YouGov survey commissioned by SafetyCulture. According to the poll, 69 percent of team leaders in frontline sectors across the UK and Ireland would prefer not to manage people if there was no impact to their salary or benefits. Younger generations are the least willing to be managers. Nearly three-quarters of Generation Z and Millennial managers (73 percent) say they’d rather be individual workers compared to 65 percent of people aged 50 or older. (more…)

February 17, 2026

The squeezed middle: supporting frontline managers in 2026

by Laura Thomson-Staveley • Business, Comment

I’ve spent hundreds of hours listening to thousands of people across organisations, and I’ve discovered something troubling: everyone is waiting for someone else to give them direction. It’s an organisational standoff. Senior leadership wants proactive teams. Frontline staff are desperate for clarity. And in the squeezed middle? Nothing but limbo. If we’re looking to grow, recover or sustain our organisations, the answer lies in frontline management skills. Your manager makes the biggest impact on how you feel about work and how secure you feel about your future. If you have to work for money, and most of us do, this relationship has enormous consequences for your wellbeing. (more…)

February 16, 2026

Employment Rights Act is already putting the brakes on hiring, CIPD warns

by Neil Franklin • News, Workplace

New research from the CIPD suggests the Government’s Employment Rights Act could discourage employers from recruiting permanent staff, add to business costs and increase workplace conflict. The findings come from the CIPD’s latest Labour Market Outlook, based on a survey of more than 2,000 UK employers. It reports that overall hiring intentions remain at their lowest level on record outside the first year of the pandemic. (more…)

February 2, 2026

New white paper offers actions for managing trauma in the workplace

by Neil Franklin • News, Wellbeing

A new white paper offering practical guidance for employers on how to recognise, understand and respond to trauma in the workplace has been published by Nottingham Business School (NBS), part of Nottingham Trent University. Recent national figures show that more than 8.5 million adults in England and Wales are survivors of childhood abuse, underlining the scale of trauma?related experiences within the UK workforce. Managing Trauma in the Workplace: Strategies for Wellbeing and Organisational Resilience brings together research, survivor perspectives, and evidence?based recommendations to help HR professionals and managers create psychologically safe working environments. (more…)

January 29, 2026

AI isn’t turning robots into humans, it’s turning humans into robots.

by Stephanie Fitzgerald • AI, Comment, Wellbeing

In all the conversations, debates and shouting matches about AI that continue to dominate the internet, there is much talk about the insidious danger of anthropomorphising AI. There is something chilling about the deliberate stumbles, inflections and hesitations that are put into AI communications, to try and convince people that they are talking to a sentient being. Explanations of AI deliberately use language such as ‘the model understands’ to make us believe that AI is developing a human level of learning, as that is more appealing than saying ‘the algorithm predictions are expanding’ (and neatly glosses over the increasing error rates and hallucinations). However, in amongst all the noise, I’m paying less attention to how AI is seemingly becoming more human, and more attention to how we are using AI to become robot-like. (more…)

January 28, 2026

New book explores the emotional side of organisational change

by Freddie Steele • Company news, Workplace

Leadership consultant and change specialist Jennifer Bryan has launched a new book examining the often-overlooked emotional dimension of organisational change. The Emotional Side of Organizational Change: How to Survive and Thrive focuses on how leaders can better support people through uncertainty, transformation and disruption by placing human emotion at the centre of change strategies. (more…)

January 28, 2026

KI Achieves FISP (S) Certification, reinforcing its commitment to sustainable and circular practices

by Freddie Steele • Company news, Environment, Workplace design

KI has reaffirmed its long-standing commitment to sustainability by achieving the enhanced FISP (S) certification, building on over a decade of continuous accreditation under the Furniture Industry Sustainability Programme (FISP). As the only independently certified sustainability standard created specifically for the furniture sector, FISP represents the industry’s most comprehensive benchmark for environmental, social and economic best practice. KI first became FISP-certified in 2013. Its progression to the advanced FISP (S) standard in late 2025 demonstrates the company’s ambition to lead the industry toward more circular, transparent and future?ready product development. (more…)

January 28, 2026

Intentional AI adoption is a leadership challenge, not just a technology problem

by Molly Lebowitz • AI, Comment

A lot of conversations about AI jump straight to the end state. Leaders envision a future where the human workforce is focused on higher-order thinking and augmented with agentic capabilities across the enterprise, and where operational costs are much lower. While visionary thinking is not negative, we’re discovering that the transition from today’s version of the organization to a more automated state will require a massive transformation to achieve. Effective, sticky change requires active work and leadership to truly pivot processes, integrate technology, cultivate new skillsets, establish the cultural foundations, reformat the organizational structure, and ramp to new ways of working. Machines can’t steer that kind of change; humans still have to. (more…)

January 27, 2026

Faking positivity at work is causing leaders to burn out

by Neil Franklin • News, Wellbeing

Being forced to fake their emotions in the workplace is causing leaders to burn out, according to new research by emlyon business school. The researchers say that this ‘surface acting’ creates a scientifically proven exhaustion loop that drains the very resources necessary to function well in interpersonal environments. As a result, cognitive capacity declines, authenticity erodes, and team trust suffers in ways that makes engaging in leadership more difficult in the future. (more…)

January 19, 2026

Forget all the talk of Blue Monday; work is still (largely) good for us

by Mark Eltringham • Comment, Facilities management, Wellbeing, Workplace

So here it is. Blue Monday. Today. Officially the most depressing day of the year. We say ‘officially’, but like the idea of ‘Body Odour’ its common usage hides the fact that it was originally created as part of a PR campaign, in this case one for Sky’s travel channel in 2005. The whole idea of Blue Monday is couched in a pseudo-mathematical equation which includes factors like the weather, levels of debt, time since Christmas, low levels of motivation and, apparently, an unspecified variable known simply as ‘D’. (more…)