Search Results for: people management

April 20, 2016

Traditional performance management fails to match new digital workplace ⁰

by Sara Bean • News, Technology, Workplace

Performance management plays a key role in helping organisations measure how effectively their employees are contributing to business objectives. Yet despite 94 percent of workforce leaders in a global survey believing performance management improves business performance, only 39 percent of them think their current practices help to achieve their organisation’s business objectives. This isn’t just the employers’ view, within the workforce, 89 percent of people believe their performance would significantly improve if changes were made. The main reason for this credibility gap is the impact digital technologies are having on the nature of both work and the workforce. In the Accenture Strategy report, Is Performance Management Performing? – 92 percent of respondents report that work is faster, more networked and collaborative, and demands ever-evolving skills. This means that organisations need to innovate to keep pace.

April 5, 2016

Scientific management and the enduring love of the open plan office

by Mark Eltringham • Comment, Furniture, Technology, Workplace design

There are many reasons why organisations like open plan offices. When it comes to making the business case for them however, firms prefer to talk about some more than others. So while they prefer to focus on the argument in terms of how openness can foster better lines of communication, collaboration, teamwork and team spirit, they talk rather less about the fact that the open plan is a lot cheaper than its alternatives and how they like it because it allows them to keep an eye on what people are doing. In theory, a great deal more of this surveillance now happens electronically so the need for physical presence should be less pressing, but the residual desire to see with one’s own eyes what people are doing remains. This is the instinct that constrains the uptake of flexible working and also means that there is a hierarchical divide in who gets to decide where they work.

March 31, 2016

Treating workers like people really does improve engagement levels ⁰

by Sara Bean • News, Wellbeing, Workplace

Ever since the role of personnel management evolved to human resources, employers have struggled to ensure that the people they employ are treated as humans and not resources. Although it may be logical to assume that staff don’t like to be treated as numbers on a data sheet, it’s good to know that there’s evidence that companies that focus on creating a human-focused workplace do reap significant rewards in terms of wellbeing, engagement, and retention. This is according to a report released by Globoforce that found that when employers create a culture of employee recognition at work; levels of happiness and trust dramatically improve. According to the research receiving recognition at work makes people feel more appreciated (92 percent); prouder of their work (86 percent); more satisfied with their job (85 percent); happier (86 percent); more engaged (83 percent); and more committed to the company (81 percent).

March 17, 2016

Poor line management blamed for lack of career progression at work ⁰

by Sara Bean • News, Workplace

A third (33 percent) of UK employees say their career progression to date has failed to meet their expectations, with four in ten (39 percent) blaming poor line management for stifling their ambitions. According to the latest Employee Outlook Survey: Focus on Skills and Careers from the CIPD, a lack of effective training programmes (34 percent) and negative office politics (34 percent) are also to blame. The survey of over 2,000 employees considered the key factors relating to employees’ upbringing, education and workplace that affect whether or not their career progression had met their expectations. It also found that over a quarter (26 percent) of those whose career has failed to live up to their expectations identified poor-quality career advice and guidance at school as a key factor to blame, with three in ten (29 percent) saying they are in the wrong career so cannot show their strengths or potential.

March 9, 2016

Corporate real estate strategy shifts focus from cost to people ⁰

by Sara Bean • Facilities management, Flexible working, News, Property, Workplace, Workplace design

A new survey of corporate executives indicates a major shift in how companies make real estate decisions today, with more than half (50 percent) saying that talent is more important than cost (31 percent) as their foremost consideration. As a result, executives view the workplace as primarily a recruitment and retention tool that offers attributes such as a flexible workplace, high quality amenities and interiors. But while the people and workplace experience dominate the corporate real estate agenda, according to CBRE’s Americas Occupier Survey – escalating costs are a major concern. Of survey respondents, 85 percent cite space efficiency and restructuring as a top strategy for reducing occupancy costs. These two issues are driving real estate conversations; with the result that workplace strategy is increasingly being viewed as both a critical employee attraction and retention strategy (57 percent), and as a means to control costs.

March 3, 2016

Global lack of support by management in encouraging innovation at work ⁰

by Sara Bean • News, Technology, Workplace

Too many managers expect their employees to innovate without offering them any practical support. In a global survey by consultants O.C. Tanner published in the Harvard Business Review – a poll of nearly 3,500 people from companies in the U.S., Canada, the UK, Germany, and India found that although a majority of employees say innovation is everybody’s responsibility, not everyone actually gets the resources needed to innovate. There’s an especially large disconnect on this subject between leaders and lower-level employees. While nearly nine in ten non-managers believe they ought to be involved in innovation, far fewer (roughly six in ten) say they actually are. The research claims this applied to small as well as large companies and among all age groups. The problem the review suggests, is that most employees believe that management does not inspire them to do great work — or give them the opportunity to do so.

January 13, 2016

Growth in freelance economy, as people seek better work-life balance ⁰

by Sara Bean • Facilities management, Flexible working, News, Technology, Workplace

Nearly one in four employees freelance in some capacity, a recent study of office workers in the US claims. Overall, twelve percent of US employees work as freelancers as their primary source of income, and the same percentage freelance in addition to their primary job. The Staples Advantage Workplace Index reveals that employees freelance for a variety of reasons, including the flexibility to make their own hours (37 percent), make more money (39 percent), and achieve a work-life balance (32 percent). Businesses also benefit from this arrangement by getting access to highly skilled workers needed for special projects. Freelance workers need temporary access to IT services and equipment, designated work spaces, open communication with co-workers, and the right supplies to help deliver projects. As a result, finds the report, smart, collaborative technology is becoming more ‘mainstream’, in helping establish efficient team structures and collaboration models.

January 8, 2016

The six things all people need from their workplace ⁰

by Jane Kendall-Bush • Comment, Facilities management, Knowledge, Workplace design

Whether we like it or not, we all have to work for some, or more usually, most of our adult life. During this time, many of us will work in an office, which is a place that has changed immensely – not only in the last ten years or so, but almost entirely since the start of the twentieth century. The management structure and style of companies, the tools available to the workforce, and the places within the office buildings have been changing and evolving. There has been a shift from hierarchical management structures to a more diverse and organic model. The tools of work have changed from the humble typewritten letter and Bakelite telephone to 24/7 access to emails though laptops and smart phones. And finally the workplace itself has evolved from one with enclosed offices for the senior managers, or a sea of cubicles to workplaces that encourage creativity and collaboration.

December 10, 2015

When performance management really can produce positive results ⁰

by Stuart Hearn • Comment, Knowledge, Workplace

Performance management processes have come under regular fire for being ineffective, time consuming, and quite frankly not fit for purpose. And it’s no surprise to discover exactly why employers are so justifiably disappointed in outdated performance management processes. Recent research from Towers Watson demonstrated that only 36 percent of companies consider their performance management process to be valuable, and some companies have even decided to scrap performance management altogether. While many of us don’t disagree that as a whole performance management processes aren’t producing the results that they should be, that doesn’t mean companies should be eliminating performance management from their organisation altogether. Instead, companies need to take steps to find a performance management process that gets positive results.

November 20, 2015

Two thirds of employers disappointed in performance management process ⁰

by Sara Bean • Knowledge, News, Technology, Workplace

As the economy recovers and the so-called ‘war for talent’ increases, there is a renewed focus on performance management, with 87 percent of companies in the latest research from Towers Watson, saying it is their primary method for aligning individual performance objectives with strategic priorities. However, only a third (36 percent) of companies actually consider their performance management process to be effective, and one in three managers and employees are shown to be dissatisfied with their process. According to the survey, 45 percent say managers don’t see the value in it and 53 percent say managers don’t have the time to do it well. Under 10 percent of companies have scrapped performance management altogether, or plan to do so, and though 30 percent of companies are considering eliminating performance ratings or scores, just 7 percent have already taken the step to do this.

November 10, 2015

Research reveals the main reasons why people still go to work when ill ⁰

by Neil Franklin • Flexible working, Knowledge, News, Wellbeing, Workplace

High job demands, stress and job insecurity are among the main reasons why people go to work when they are ill and should probably stay home, according to new research from the University of East Anglia. The study sets out to improve understanding of the key causes of employees going to work when sick, which is known as one of the main forms of presenteeism, and to help make managers more aware of the existence of the phenomenon, what triggers the behaviour and what can be done to improve employees’ health and productivity. A key finding of the study, published yesterday in the Journal of Occupational Health Psychology, is that presenteeism not only stems from ill health and stress, but from raised motivation, for example high job satisfaction and a strong sense of commitment to the organisation. This may motivate people to ‘go the extra-mile’, causing them to work more intensively, even when sick.

November 5, 2015

Data transforms the roles of offices and the people who manage them

by Philip Ross • Comment, Facilities management, Technology, Workplace

The modern workplace creates the physical,technological and cultural point of intersection between a number of abstract or movable facets of the business, including people, technology, culture and creativity. That has always been true to a large extent but with the growing complexity of exactly how, when and where we work, this role of the office as the epicentre of it all has been thrown into sharp relief. With that has come a greater understanding of the intersections that exist between disciplines such as IT, FM and HR. In some areas, the roles already appear indistinguishable and I believe this will only become more apparent. The main driver of that growing convergence of roles will be the availability of data to make informed decisions about interrelated aspects of organisational culture, work practices, office design and management and the development and motivation of individuals.