Search Results for: people

AI is actually adding to people’s workloads, increasing burnout fears

AI is actually adding to people’s workloads, increasing burnout fears

The survey from Resource Guru suggests that one in five UK agency workers believe AI has increased the amount of work they do, fuelling concerns about burnout in an industry already known for long hours and client pressureAgency staff say artificial intelligence is adding to their workloads rather than reducing them, according to a new poll. The survey from Resource Guru suggests that one in five UK agency workers believe AI has increased the amount of work they do, fuelling concerns about burnout in an industry already known for long hours and client pressure. The report challenges the common assumption that AI automatically speeds up delivery and cuts costs. Instead, respondents highlighted new layers of hidden work, including drafting detailed prompts and templates to generate usable material, fixing errors in AI outputs, and managing compliance and client expectations. Much of this extra work is unrecognised, with clients often assuming AI should make services faster and cheaper. (more…)

Flexible working policies have only a limited effect on how people actually work

Flexible working policies have only a limited effect on how people actually work

A major UK policy reform to expand workers’ rights to request flexible working has not substantially changed how people work in practice, according to new researchA major UK policy reform to expand workers’ rights to request flexible working has not substantially changed how people work in practice, according to new research from King’s Business School, UCL and City, University of London. The study analysed data from more than 15,000 employees in the UK Household Longitudinal Study spanning 2010 to 2020, focusing in particular on the 2014 policy that extended the legal right to request flexible working to all employees with at least 26 weeks’ service, rather than just parents or carers. It found that while women are more likely to reduce their hours following the reform, there was no corresponding increase in remote working or flexitime among either men or women. (more…)

People are still powering productivity in the era of AI

People are still powering productivity in the era of AI

The rise in employers committing to employee-first productivity practices is encouraging. Ultimately, people are still at the heart of every organisation. AI will continue to develop, but with teams that bring personality and spark to their roles, businesses can boost efficiency without losing the human element.Employee productivity has been cast into the spotlight in recent months, thanks to the acceleration of AI. Our new research shows that 50 percent of businesses are prioritising employee productivity over the next two years, budgeting for resources that promote individual staff performance and effectiveness. AI’s growing role in the workplace is, of course, a key driver of this trend. But it’s not the only factor. Increased remote work and other operational challenges mean businesses are looking to maximise efficiency and get the best possible return on their investment. (more…)

Return to office policies now more common, but raise people’s expectation of better workplaces

Return to office policies now more common, but raise people’s expectation of better workplaces

The news that Microsoft has introduced a formal hybrid working policy has sparked the usual pointless to and fro on social media about return to office policies, but it would seem for a growing number of firms and their employees, the debate is overThe news that Microsoft has introduced a formal hybrid working policy has sparked the usual pointless to and fro on social media about return to office policies, but it would seem for a growing number of firms and their employees, the debate is over. According to new global research from JLL, 72 percent of employees now view attendance requirements in a positive light, but this shift comes with heightened expectations for workplace quality, flexibility and wellbeing. (more…)

People want performance over quirky features in their offices

People want performance over quirky features in their offices

A new report claims that employees are less interested in quirky office features and more concerned about how well their workplaces support performance.A new report claims that employees are less interested in quirky office features and more concerned about how well their workplaces support performance. Mitie’s latest Productivity Reset Report [registration requires you to receive marketing – you can’t opt out] highlights that while games areas and other recreational facilities may generate headlines, only 14 percent of employees believe such features contribute meaningfully to workplace satisfaction or productivity. In contrast, almost nine in ten (88 percent) said that a safe, well-maintained office is a critical factor in their day-to-day working experience. (more…)

Measuring and rewarding what people do at work? It’s a rat trap, baby, and you’ve been caught

Measuring and rewarding what people do at work? It’s a rat trap, baby, and you’ve been caught

Life imitates art. Scientists have discovered that lab mice may be conducting their own experiments on us. A paper published in the journal Current Biology speculates that mice seem to be testing their testers. They do this by deviating from simple behaviours such as responding to rewards to work out what might happen. “These mice have a richer internal life than we probably give them credit for,” explained Kishore Kuchibhotla, senior study author and an assistant professor of neuroscience at Johns Hopkins University. “They are not just stimulus response machines. They may have things like strategies.” (more…)

Younger people want more office time as remote work leaves many feeling isolated

Younger people want more office time as remote work leaves many feeling isolated

A new poll suggests that younger people are increasingly seeking a return to office working, as large numbers report that remote work has left them feeling lonely and disconnected. The survey from Bupa, based on responses from employees aged between 16 and 24, found that around 40 percent say they feel lonely when working from home. Many of those in this group began their careers during the pandemic, with limited experience of office-based work and the informal social interactions that accompany it. (more…)

Growing number of businesses want people back in the office, but not in all sectors

Growing number of businesses want people back in the office, but not in all sectors

Over two fifths (41 percent) of businesses have emphasised the need for people to work in a physical workspace such as an office over the past year, according to a new pollOver two fifths (41 percent) of businesses have emphasised the need for people to work in a physical workspace such as an office over the past year, according to a new poll from the British Chambers of Commerce (BCC). While most of the firms (67 percent) who require onsite working say it hasn’t impacted recruitment or retention, one in ten relevant businesses (9 percent) have seen staff leave in response. (more…)

Lack of flexible working options drives a million people to swap jobs last year

Lack of flexible working options drives a million people to swap jobs last year

More than a million UK workers have quit their jobs in the past year due to a lack of flexible working, according to a new poll from the CIPD.More than a million UK workers have quit their jobs in the past year due to a lack of flexible working, according to a new poll from the CIPD. The organisation’s latest report highlights a growing tension between employer demands and employee expectations, particularly among younger workers. The survey of 2,000 employers and 5,000 employees suggests that around 3 percent of the workforce left their roles since January 2024 because they were unable to access the flexibility they needed. The findings come more than a year after UK workers gained the legal right to request flexible working from day one. (more…)

People put a value on human connection, even when AI communicates in the same way

People put a value on human connection, even when AI communicates in the same way

Human-attributed responses are perceived as more supportive, emotionally resonant, and caring than identically AI-generated responsesHuman-attributed responses are perceived as more supportive, emotionally resonant, and caring than identically AI-generated responses, according to a new study by Hebrew University of Jerusalem researchers. Published in the journal Nature Human Behaviour, the study involved over 6,000 participants in nine different experiments in which chatbot responses were crafted by large language models (LLMs). The research reveals that human-attributed responses are perceived as more supportive, more emotionally resonant, and more caring than identical AI-generated responses. (more…)

Turns out that hybrid working is indeed the new normal. For a minority of people

Turns out that hybrid working is indeed the new normal. For a minority of people

A new analysis from the Office for National Statistics confirms that hybrid working is now the dominant form of flexible work for many people in Great Britain.A new analysis from the Office for National Statistics confirms that hybrid working is now the dominant form of flexible work for many people in Great Britain. The figures, which cover the period from January to March 2025, show that 28 percent of working adults now combine home and on-site work on a regular basis – the highest proportion recorded since the ONS began monitoring hybrid working patterns. This compares with just 9 percent who work exclusively from home and around 55 percent who are permanently based at a single workplace. The remaining proportion are made up of those with no fixed place of work or whose work locations vary, such as mobile or site-based roles.
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Jobs are getting better, but a quarter of people still think they are bad for their wellbeing

Jobs are getting better, but a quarter of people still think they are bad for their wellbeing

Although job quality appears to be on the rise, a quarter of UK workers - an estimated 8.5 million people - say their jobs have a negative impact on their wellbeingAlthough job quality appears to be on the rise, a quarter of UK workers – an estimated 8.5 million people – say their jobs have a negative impact on their mental health (25 percent) or physical health (24 percent), according to the CIPD Good Work Index 2025. The latest poll claims the negative impact of work on wellbeing has remained high for many people for the eight years the survey has been running, despite improvements for some employees on certain areas of job quality. The CIPD Good Work Index, which provides what the troubled trade association claims is the UK’s most in-depth annual survey of job quality, suggests that the strongest factors associated with unhealthy work are excessive workloads, stress, poor relationships with colleagues and the quality of line management. (more…)