February 12, 2013
Whatever the office of the future is, it should be there to serve people
Futurology is notoriously a mug’s game. Especially when it comes to making predictions about technology. Just ask Ken Olson, the founder of DEC who in 1977 pronounced that ‘there is no reason anyone would want a computer in their home’. Or Bill Gates himself who once claimed that Microsoft ‘will never make a 32 bit operating system’. But that shouldn’t make us blind to those predictions that we know will largely come true, not least those based on what we know is happening in the present. This is typified by research carried out by Cass Business School and Henley Business School and presented in a book called Future Work: How Businesses Can Adapt and Thrive in the New World of Work. It found that two-thirds of the 360 managers it surveyed believe that there would be a revolution in working practices over the coming decade. Ninety per cent said that staff were more productive when empowered to decide when and where and how to work.
The office is no longer just a default location. Hybrid work has made it one option among many. At home, people have their own desk, their own music, their own kitchen. If the workplace is going to tempt them out, it needs something more than a chair and a meeting room. Fast WiFi and genuinely good coffee can change more about people’s experiences than you might expect. People might not talk about them much, but they notice when they are missing. Both influence how the day flows. When the internet is quick and the coffee is worth getting up for, the office starts to feel different. It becomes somewhere you do not just have to be, but somewhere you don’t mind spending time. 
March 21, 2013
Video: how networks of engaged people can achieve more than nations
by Mark Eltringham • Architecture, Comment, Facilities management, Property, Technology, Workplace design
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In spite of all its flaws, the Internet can empower people to address specific issues in ways that exceed the abilities of nation states. In this energising talk for the Royal Society for the Arts, Don Tapscott, a Canadian businessman and now one of the world’s leading authorities on the impact of technology on people and societies, explores the idea that engaged and connected people can work together to innovate and solve issues that can seem intractable to the world’s governments and international bodies, including the most serious demographic and environmental challenges we all face.