Search Results for: talent

How BPO enables business flexibility in rapidly changing global markets

How BPO enables business flexibility in rapidly changing global markets

by • Business, Company news

What was once viewed as a cost-cutting tool, BPO has evolved into a strategic advantage, providing businesses with the flexibility they require to remain competitive and resilient during volatile periods.Global markets are changing at an unprecedented rate due to economic uncertainty, shifting consumer behavior, and technological breakthroughs. Businesses must be agile and able to adapt to market changes. This is where Business Process Outsourcing (BPO) comes in. What was once viewed as a cost-cutting tool has evolved into a strategic advantage, providing businesses with the flexibility they require to remain competitive and resilient during volatile periods. (more…)

The amenity trap: why more isn’t always better

The amenity trap: why more isn’t always better

by • Comment, Property

In a competitive market with a growing focus on employee experience, landlords are under pressure to differentiate their buildings, and amenity is often the tool of choice. But more isn’t always better.Over the past decade, amenity has evolved from a ‘nice to have’ to a key part of any office building strategy. In a competitive market with a growing focus on employee experience, landlords are under pressure to differentiate their buildings, and amenity is often the tool of choice. But more isn’t always better. The most successful amenity strategies aren’t defined by volume, novelty, or trend. They’re defined by relevance: to the building, the occupier, and the wider market context. When poorly thought through, amenity can become a sunk cost. When well-executed, it can drive rental growth, increase tenant satisfaction, and support leasing velocity. (more…)

Clerkenwell Design Week 2025 will testify to the reinvention of the office design sector

Clerkenwell Design Week 2025 will testify to the reinvention of the office design sector

by • Features, News, Workplace design

Clerkenwell Design Week 2025 is not just a showcase of products – it’s a celebration of creativity, collaboration and the power of design to shape a better world.The weather over the last few weeks has been unseasonably pleasant in the UK. Everybody involved in Clerkenwell Design Week will be hoping that continues. It’s a must-see event whatever the weather but there’s no doubt that last year’s show wasn’t helped by the downfall of rain on at least one day.  As the currently bone-dry streets of Clerkenwell prepare to welcome thousands of design enthusiasts, architects, makers and curious minds from across the globe, Clerkenwell Design Week 2025 promises to be one of the best yet. (more…)

Mayors in the North of England launch ‘The Great North’ to drive economic growth and investment

Mayors in the North of England launch ‘The Great North’ to drive economic growth and investment

by • News, Property

A new partnership known as The Great North has been launched by mayors in the North of England to drive economic growth and investmentA new cross-regional partnership known as The Great North has been launched by the metropolitan mayors in the North of England, aiming to unlock economic growth, create jobs, and attract investment across the region. The initiative was unveiled at the UK Real Estate Investment & Infrastructure Forum (UKREiiF) in Leeds, and marks what its founders call a new era of collaboration and locally driven prosperity. Chaired by North East Mayor Kim McGuinness and supported by the UK Government, the body brings together northern leaders to focus on shared priorities such as clean energy, advanced manufacturing, defence, and the creative industries. The initiative has been endorsed by Deputy Prime Minister Angela Rayner, who described it as central to the government’s ambition to shift power from Whitehall into the hands of local communities. (more…)

Little evidence that hybrid working has encouraged high skilled people to relocate to cheaper regions

Little evidence that hybrid working has encouraged high skilled people to relocate to cheaper regions

by • Flexible working, News

the shift towards remote and hybrid working has not significantly changed where people live, nor has it helped to distribute talent more evenly across the countryA new report and series of policy briefings by a team of UK researchers suggest that the shift towards remote and hybrid working has not significantly changed where people live, nor has it helped to distribute talent more evenly across the country. Led by Professor Jackie Wahba OBE from the University of Southampton and Dr David McCollum from the University of St Andrews, the research was conducted by the ESRC Centre for Population Change and Connecting Generations, in collaboration with academics from the University of Birmingham, De Montfort University, and the University of the Arts London. The findings show that most remote workers continue to follow hybrid working patterns, splitting their time between home and the office while staying within commuting distance of major employment centres. This trend limits the potential to reduce regional inequalities or drive economic growth outside of London and the South East.

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Ping pong, perks, pizza and beanbags won’t get you a better workplace culture

Ping pong, perks, pizza and beanbags won’t get you a better workplace culture

by • Comment, Flexible working, Wellbeing, Workplace, Workplace design

Organisations have become increasingly inward-looking, preoccupied more with symbolic purpose statements and curated internal experiences of workplace culture than delivering real value to the business or its customersBusiness has taken a wrong turn. Since the 2008 financial crisis, best practice has led companies to believe that the route to driving greater productivity and performance is to establish a workplace culture that prioritises purpose, meaning, and how people feel. As a result, organisations have become increasingly inward-looking, preoccupied more with symbolic purpose statements and curated internal experiences than delivering real value to the business or its customers. However, in today’s challenging economic climate, and with UK productivity at an all-time low, this navel-gazing approach is not only proving ineffective, but is also actively holding companies back. What began as a well-meaning shift towards cultivating happier employees has become a harmful distraction from genuine employee engagement and performance. (more…)

Co-working spaces bring a whole range of benefits for employees and communities

Co-working spaces bring a whole range of benefits for employees and communities

by • Comment, Flexible working, Property, Workplace design

Today’s co-working spaces have evolved into something more powerful – particularly in a world still reshuffling office work practices in the wake of the COVID pandemic.When you think of co-working spaces – where workers from different industries come together to share a convenient workplace – you might picture a group of young freelancers hunched over laptops. But today’s co-working spaces have evolved into something more powerful – particularly in a world still reshuffling office work practices in the wake of the COVID pandemic. As workplaces adapt to new ways of operating, from hybrid to “digital nomadism”, co-working spaces can do more than simply offer flexibility. They can support workers’ wellbeing and work–life balance by enhancing a sense of community, building trust and new friendships, and encouraging continuous learning. (more…)

Future of Work 2025: WEF report sets out the unsurprising but profound changes ahead

Future of Work 2025: WEF report sets out the unsurprising but profound changes ahead

by • Flexible working, News, Workplace

The latest report on the future of work forecasts profound but entirely unsurprising changes for the workplace over the next five yearsThe latest Future of Jobs Report from the World Economic Forum forecasts profound but entirely unsurprising changes across global labour markets over the next five years, as technological breakthroughs, demographic shifts, and the green transition redefine the physical and digital workplace. Drawing on insights from over 1,000 employers, representing more than 14 million workers across 55 economies, the report on the future of work claims that technological change—particularly the rise of generative AI (GenAI)—will be the most powerful driver of workplace transformation by 2030. Broadening digital access is expected to reshape six in ten businesses, followed closely by AI and robotics, which are both forecast to simultaneously create and displace jobs on a massive scale. (more…)

Half of businesses who have made people redundant in favour of AI think they may have messed up

Half of businesses who have made people redundant in favour of AI think they may have messed up

by • AI, News, Technology

A new poll from Orgvue claims that 39 percent of business leaders who have deployed AI in their firms have already made employees redundant. Of those, 55 percent think there's a good chance they made wrong decisions about those redundancies.A new poll from Orgvue claims that 39 percent of business leaders who have deployed AI in their firms have already made employees redundant. Of those, 55 percent think there’s a good chance they made wrong decisions about those redundancies. Orgvue first conducted its international survey of 1,000 C-suite and senior decision makers at medium and large organisations in 2024. This year, the research highlights what Orgvue says is growing caution in deploying artificial intelligence and acknowledgment that businesses need to reskill people to work with the technology. (more…)

AI ushers in the era of the ‘frontier firm’, Microsoft report claims

AI ushers in the era of the ‘frontier firm’, Microsoft report claims

by • AI, News

A new report from Microsoft claims that 2025 will mark a new point in the evolution of work, with organisations across the globe now entering what it calls the age of the 'Frontier Firm' reliant on both AI and humansA new report from Microsoft claims that 2025 will mark a new point in the evolution of work, with organisations across the globe now entering what it calls the age of the ‘Frontier Firm’. The report defines this as a ‘future-facing business model in which a combination of artificial intelligence and human collaboration reshapes work processes and redefines the very structure of enterprises’. The 2025 Work Trend Index, published by Microsoft’s WorkLab, claims to draw on one of the most comprehensive datasets to date, combining insights from 31,000 workers across 31 countries, thousands of Microsoft 365 ‘productivity signals’, and labour market trends derived from LinkedIn’s global data. The report argues that AI is no longer a novel addition to the workplace — it is becoming central to how work is done, who does it, and what organisations can achieve. (more…)

Negative feelings about work continue to grow, especially for managers

Negative feelings about work continue to grow, especially for managers

by • AI, Flexible working, News, Technology, Wellbeing

People are becoming increasingly disengaged from work at a time when technological change is demanding more from them than everThe State of the Global Workplace: 2025 Report from Gallup frames a stark warning to business leaders and policymakers: people around the world are becoming increasingly disengaged from work at a time when technological change is demanding more from them than ever before. As artificial intelligence (AI) accelerates across industries, transforming everything from operations to communication, the human foundations of the workplace—employee engagement and wellbeing—are showing signs of deep strain. (more…)

People’s expectations of work have changed forever (and they think office work should pay better than remote work)

People’s expectations of work have changed forever (and they think office work should pay better than remote work)

by • Flexible working, News, Workplace

The Covid-19 pandemic and the rapid shift to remote work have had a “radical impact” on the global workforce, particularly among younger employeesThe Covid-19 pandemic and the rapid shift to remote work have had a “radical impact” on the global workforce, particularly among younger employees who began their careers during this unprecedented period, according to new research published by BSI in collaboration with the think tank ResPublica. The study, part of BSI’s Evolving Together series, claims to provide a comprehensive picture of a workforce cohort shaped by the pandemic and explores how these formative experiences continue to influence their expectations and behaviours. Drawing on a global survey of 4,700 individuals who entered the workforce during or since the pandemic, as well as focus groups and international literature reviews, the research sets out to paint a nuanced portrait of the so-called “hybrid generation”. (more…)

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