Search Results for: technology

Turns out that hybrid working is indeed the new normal. For a minority of people

Turns out that hybrid working is indeed the new normal. For a minority of people

A new analysis from the Office for National Statistics confirms that hybrid working is now the dominant form of flexible work for many people in Great Britain.A new analysis from the Office for National Statistics confirms that hybrid working is now the dominant form of flexible work for many people in Great Britain. The figures, which cover the period from January to March 2025, show that 28 percent of working adults now combine home and on-site work on a regular basis – the highest proportion recorded since the ONS began monitoring hybrid working patterns. This compares with just 9 percent who work exclusively from home and around 55 percent who are permanently based at a single workplace. The remaining proportion are made up of those with no fixed place of work or whose work locations vary, such as mobile or site-based roles.
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Rise of AI gives us a chance to rediscover a world beyond the screen

Rise of AI gives us a chance to rediscover a world beyond the screen

If scheduling, communication, analysis, and recall can be handled by AI that operates through conversation or ambient cues, the screen starts to look less essential and more habitual.Over the past three decades monitors have colonised desks in workplaces, homes and in public spaces, with the presence of a screen often signalling that something productive is taking place. This assumption may now be under quiet revision with implications for technology, management, and workplace culture. The growing maturity of artificial intelligence agents is having an incremental but significant impact on how we work. AI is now more capable of carrying context across tasks, acting independently, and responding through natural language, which is leading to the need for visual interfaces to be reduced. If scheduling, communication, analysis, and recall can be handled by systems that operate through conversation or ambient cues, the screen starts to look less essential and more habitual. (more…)

How BPO enables business flexibility in rapidly changing global markets

How BPO enables business flexibility in rapidly changing global markets

What was once viewed as a cost-cutting tool, BPO has evolved into a strategic advantage, providing businesses with the flexibility they require to remain competitive and resilient during volatile periods.Global markets are changing at an unprecedented rate due to economic uncertainty, shifting consumer behavior, and technological breakthroughs. Businesses must be agile and able to adapt to market changes. This is where Business Process Outsourcing (BPO) comes in. What was once viewed as a cost-cutting tool has evolved into a strategic advantage, providing businesses with the flexibility they require to remain competitive and resilient during volatile periods. (more…)

Gallup report suggests that firms and their employees are not on the same page when it comes to AI

Gallup report suggests that firms and their employees are not on the same page when it comes to AI

A new Gallup study suggests there is a notable gap between corporate enthusiasm for artificial intelligence (AI) and employee preparedness to integrate the technology into their everyday work.A new Gallup study suggests there is a notable gap between corporate enthusiasm for artificial intelligence (AI) and employee preparedness to integrate the technology into their everyday work. While ninety-three percent of Fortune 500 Chief Human Resources Officers say they have begun to integrate AI into their organisations, only thirty-three percent of employees are aware. Despite growing investment in AI, employee use remains limited. Nearly seventy percent of workers say they never use AI in their roles, and only ten percent engage with tools on a weekly basis. White-collar workers are more likely to use the technology, with fifteen percent reporting weekly usage, compared to just nineteen percent of production and frontline employees who say they use it at all. (more…)

Workforce pressures spark calls for merger between HR and IT functions (say IT bosses)

Workforce pressures spark calls for merger between HR and IT functions (say IT bosses)

A growing number of IT leaders believe the solution to declining productivity and rising digital complexity in the workplace could lie in merging HR and IT departmentsA growing number of IT leaders believe the solution to declining productivity and rising digital complexity in the workplace could lie in merging HR and IT departments, according to a new poll. A global study by digital employee experience firm Nexthink, based on a survey of 1,100 IT leaders, found that 93 percent of respondents believe closer integration between the two functions would improve productivity, employee engagement and satisfaction. Nearly two-thirds (64 percent) predict a full merger between HR and IT will take place within five years, while a further 31 percent expect significantly closer collaboration. (more…)

Meh. Generative AI in the workplace is delivering modest returns that don’t match the hype

Meh. Generative AI in the workplace is delivering modest returns that don’t match the hype

the use of generative AI chatbots has so far delivered only modest gains in productivity and almost no increase in pay or reductions in working hours for employeesA new study by the US-based National Bureau of Economic Research has cast doubt on the immediate transformative impact of artificial intelligence in the workplace, finding that the use of generative AI chatbots has so far delivered only modest gains in productivity and almost no increase in pay or reductions in working hours for employees. The working paper [restricted access], authored by economists Anders Humlum and Emilie Vestergaard, used detailed Danish employment data to assess the real-world effects of AI adoption across 7,000 workplaces and 25,000 workers, focusing on white-collar roles most susceptible to automation—such as accountants, IT support staff, journalists, HR professionals, and software developers. (more…)

Not waving but drowning. People feel optimistic about the use of AI in the workplace … and swamped by it

Not waving but drowning. People feel optimistic about the use of AI in the workplace … and swamped by it

As the use of AI in the workplace continues to rise, new research from Henley Business School reveals that while optimism about AI’s potential is on the rise, so is the feeling of being overwhelmed by its rapid developmenAs the use of AI in the workplace continues to rise, new research from Henley Business School reveals that while optimism about AI’s potential is on the rise, so is the feeling of being overwhelmed by its rapid development. A poll of 4,640 adults across nearly 30 major sectors, commissioned by The World of Work Institute at Henley Business School, reveals that over half (56 percent) of full-time professionals feel optimistic about AI advancements, yet 61 percent admit they are overwhelmed by the pace of change. (more…)

Employer confidence falls to record low as UK employers face rising costs and uncertainty

Employer confidence falls to record low as UK employers face rising costs and uncertainty

The number of UK employers expecting to increase headcount in the next three months has fallen to a record low outside of the pandemicThe number of UK employers expecting to increase headcount in the next three months has fallen to a record low outside of the pandemic, as they grapple with rising employment costs and growing global uncertainties. This is according to the latest Labour Market Outlook report from the CIPD, which shows that the rate of employers expecting to increase headcount has fallen sharply among large private sector employers, and in retail in particular. In response, the CIPD is urging the government to closely consult with employers and business bodies to limit the potential impact the Employment Rights Bill could have on employer’s hiring plans as businesses face mounting external pressures. (more…)

Sustainability and wellbeing yet again key themes of South West BCO Awards

Sustainability and wellbeing yet again key themes of South West BCO Awards

Seven office developments across the South of England and South Wales have been recognised as the region’s most outstanding workplaces at the annual British Council for Offices (BCO) AwardsSeven office developments across the South of England and South Wales have been recognised as the region’s most outstanding workplaces at the annual British Council for Offices (BCO) Awards. Among the winners were three Bristol-based projects, highlighting the city’s growing reputation for innovative, inclusive and sustainable office design. The awards ceremony, held at We The Curious in Bristol, celebrated excellence in office design, fit-out, and environmental performance. With a strong emphasis this year on ESG (Environmental, Social, and Governance), wellbeing, and inclusivity, the judges praised the winning projects for their forward-thinking, occupier-focused approaches. (more…)

Giant digital artwork will Illuminate THE MART’s Facade during NeoCon

Giant digital artwork will Illuminate THE MART’s Facade during NeoCon

A new large-scale digital projection will light up the facade of THE MART during NeoCon in downtown Chicago this summerA new large-scale digital projection will light up the facade of THE MART in downtown Chicago this summer, offering a reflection on the forces shaping the city’s past, present and future. Currents of Chicago, created by architecture and design firm Perkins&Will, will be displayed from 5 June to 6 July as part of the ongoing ART on THE MART programme. Lighting up the building’s 2.5-acre riverfront facade, the work coincides with the 2025 edition of NeoCon (9–11 June), a major event in the commercial design industry. It is the third year in a row that ART on THE MART has timed one of its major presentations to coincide with the NeoCon design fair. (more…)

The world needs amazing leaders like never before. But where are they?

The world needs amazing leaders like never before. But where are they?

rapid changes in today’s environment can put even the best leaders under immense strain and cause ripple effects within the organisationDemand for integrity and strength in leadership has never been greater. A wave of quickly evolving AI technologies, combined with geopolitics and other pressures, is increasing this need at an unprecedented pace. The rapid changes in today’s environment can put even the best leaders under immense strain and cause ripple effects within the organisation. In fact, even those changes that are expected to bring efficiency and simplicity like GenAI, translate into confusion, anxiety, and complexity in many situations. According to McKinsey research, a staggering 56 percent of employees report that their leaders are either mildly or highly toxic. Even more concerning, 75 percent of employees identify their boss as the most stressful part of their workday. (more…)

Co-working spaces bring a whole range of benefits for employees and communities

Co-working spaces bring a whole range of benefits for employees and communities

Today’s co-working spaces have evolved into something more powerful – particularly in a world still reshuffling office work practices in the wake of the COVID pandemic.When you think of co-working spaces – where workers from different industries come together to share a convenient workplace – you might picture a group of young freelancers hunched over laptops. But today’s co-working spaces have evolved into something more powerful – particularly in a world still reshuffling office work practices in the wake of the COVID pandemic. As workplaces adapt to new ways of operating, from hybrid to “digital nomadism”, co-working spaces can do more than simply offer flexibility. They can support workers’ wellbeing and work–life balance by enhancing a sense of community, building trust and new friendships, and encouraging continuous learning. (more…)