May 28, 2023

Mandatory use of AI technology dampens people’s enthusiasm for the stuff

Teams with a positive inclination towards artificial intelligence experienced a dampening effect on their enthusiasm to collaborate when forced to use AI technology, a new study has found. Researchers also found that teams with initial negative views about AI were in fact more likely to collaborate with AI when forced to use it. The research, which has been published in the academic journal Group & Organization Management, underscores the importance of trust in AI and how employers should introduce the growing technology into their businesses. More →

April 20, 2023

Smart technology needs to start with people if it wants to get smarter

by David Sharp • Features, Technology, Wellbeing

“My engineering students had come to class with technology on their minds.” So says artist and design researcher Sara Hendren, author of What a Body Can Do: How we Meet the Built World. It’s a fascinating book in which she consciously pushes back against the prevailing narrative that so-called smart technology has a fix for every problem. As a professor teaching design for disability at Olin College of Engineering, Massachusetts, Hendren draws attention to the assumptions that drive normative behaviours to define what is a ‘problem’ in the first place. More →

April 10, 2023

IF AI can replace what you do without anybody noticing, the problem isn’t with the technology

by Mark Eltringham • Comment, Technology, Wellbeing

Perhaps the least surprising news from the current AI media frenzy is that Buzzfeed has already been using the tech to publish a lot of its stories. There’s an obvious response to this and it’s not about how amazing the AI is. If an artificial intelligence can write vast quantities of formulaic clickbait stories on your website without anybody noticing, then the problem is with your original approach to ‘content’ and how it’s consumed. More →

November 30, 2022

Majority of firms currently using technology to plug talent gaps

by Neil Franklin • News, Technology

In the face of hiring and skills issues, 77 percent of UK organisations say they are finding ways for technology to do jobs formerly performed by people, according to a new poll from Rackspace Technology. According to the survey, two thirds (64 percent) of UK companies are downsizing their staff, facilitated by technology, out of a necessity, with roles in customer service the most likely to be automated, as identified by 70 percent of business decision makers – followed by IT operations (62 percent), sales and marketing (57 percent), business operations (56 percent), and HR and admin (56 percent). More →

May 31, 2022

A great employee experience depends on great technology

by Chris Brett • Company news

So often, organizations that excel on delivering value for customers, fall short when it comes to delivering the same for their employees. In fact, we can often be guilty of failing to value our employees’ time full stop. Given that we’re living through what’s been dubbed ‘the Great Resignation,’ that’s a major gamble. Companies need to take a step back and understand exactly why employee experience (EX) should be a priority. Plus, how technology can be a key enabler in doing so. More →

March 25, 2022

New technology will increase size of workforce, poll claims

by Neil Franklin • News, Technology

A new survey from Protiviti and the Oxford Global Centre on Healthcare and Urbanisation at Kellogg College claims that 74 percent of global business executives believe that emerging and new technology will increase the size of the workforce in the next decade. It also suggests that 86 percent expect the types of jobs their employees will perform to be different from today — a figure that remains nearly unchanged regardless of where the leader’s company is headquartered globally. More →

March 17, 2022

Technology and talent should be main focus for business leaders now

by Neil Franklin • Flexible working, News, Technology

Businesses are investing in technology to expand online operations and facilitate remote work during the pandemic. But many of those same businesses are also eager to see their employees return to the workplace in greater numbers over the long term. Those are among the findings of a new survey of small and midsized business leaders conducted by The Harris Poll and sponsored by CIT, a division of First Citizens Bank. More →

November 26, 2021

Employers expect significant organisational transformation due to technology advances

by Jayne Smith • Business, News, Technology

Due to the significant workplace technology changes brought on by the pandemic, more than half (53 percent) of employers plan extensive organisational transformation in the next two years. More →

August 18, 2021

Workplace technology helped meet short term lockdown challenges, but its real impact is yet to come

by Simon Haighton-Williams • Comment, Technology

Thinking back to the fast pace of life 18 months ago, the working day looked very different. COVID-19 forced a significant adjustment in how many workforces operate, including the enforced use of multiple workplace technology tools to collaborate. How will our use of collaboration tools change as we go through pandemic recovery? How can businesses ensure they continue to transform their workflows in a way that gives them maximum efficiency and productivity? More →

July 30, 2021

Technology is the great enabler for employee wellbeing programmes

by Neil Franklin • Company news, Wellbeing

Technology is now integral for short and long-term employee wellbeing following the dramatic changes to working life caused by the COVID-19 pandemic, according to Thomas Woods, Vice-President of Enterprise for Virtuagym, the global fitness technology provider. The argument was made during a keynote presentation at the Virtual Engage Employee Wellbeing Conference, a case study led solutions event addressing the important challenges and opportunities relating to the mental, financial and physical health of people in the workplace. More →

June 16, 2021

We need to rethink the role of technology in corporate wellbeing

by Brendan Street • Comment, Technology, Wellbeing

Employers nationwide are taking steps to improve employee wellbeing, reduce stress and improve mental health. For many, they are well-meaning, for example, banning work emails during certain hours of the day, encouraging employees to ‘switch off’. However, the risk with blanket policies like these is that they don’t work for everyone. A recent study from the University of Sussex even found banning out-of-hours emails can have a detrimental impact on employee wellbeing – restricting opportunities for truly flexible working and taking away a sense of control and autonomy. More →

June 9, 2021

More technology for remote working is key to the future of the office

by Jayne Smith • Flexible working, News, Technology

A survey of real estate and IT professionals across a range of industries claims that better remote working technology is perceived to be twice as important as workplace testing. Workplace creation specialists Unispace surveyed over 2,000 senior Real Estate and IT professionals across Europe on the topic of the future of work, and what to expect from the workplace of the near future. More →